Seventymm.com / Bedsheets — order not delivered

Address:

Rohtak, Haryana

sir i placed an order(#SMA0576358) with seventymm.com on 24 jan13 which has been dispatched via FedEx AWB#[protected].but on 30jan one of seventymm executive called me that ur order is not delivered on ur address as nobody were there.he asked me whether u want ur order continue or not.i sad yes.he told me tht they r again dispatching my order.
onm 2nd feb they mailed me
"Dear NAVEEN,
Greetings from Seventymm.
Order No. SMA0576358
This is a notification mail that your order has been delayed by 3-4 days due to an unexpected reason. We are doing our best to deliver the order as soon as possible and will keep you informed if there are any further updates."
on 9th feb they again msg me tht my order is still in progress.
on 14th feb i emailed their customer care.they answered me tht ur refund is in progress it wl take 7-10 working days.
on 23 feb i again emailed them about my order.this time they told me tht ur order is already being delivered on 31 jan.
on 27 feb i again emailed them about my order.this time they replied me tht we have taken up ur complaint and ur case no is 1946612.
After that i emailed them two times but they are not replying.
sir please do the needful.
my email id is [protected]@ymail.com