[Resolved]  ShopClues — refund not done

Address:Alwar, Rajasthan

on 16/11/2012 i ordered a product(tablet rs. 3699) on shopclues.com i make a payement from netbanking(bank of maharastra) through ccavenues
order no. 1845366(shopclues.com)
i cancelled my order next day on 17/11/2012 & they said refund process is done from their side and money is refunded in 4 to 5 buisness days (today is 5/12/12) but my money is not refunded
whenever, i contact to ccavenue & shopclues they said refund is made from their side with refernce no. CCA12KAGA548. they say to contact to bank
when i contact to bank the bank (bank of maharastra) say they don't get refund.
please help me.
raviranjan
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Aug 13, 2020
Complaint marked as Resolved 
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I ordered a product on shopclues.com with order no.11967053. They cancelled the order due to non-availability on 19th march. They assured that I will get the refund in form of clues bucks within 48 hours. But they are not giving my money till now. I want it urgently.I ordered a product on shopclues.com with order no.11967053. They cancelled the order due to non-availability on 19th march. They assured that I will get the refund in form of clues bucks within 48 hours. They initiated the refund on very 19th march & but they are not giving my money till now. I want it urgently.

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