Snapdeal.com / LG India — Complaint against non-delivery of Freebies on the recent purchase of the LG Mobile

Address:

Mumbai Suburban, Maharashtra

Had booked a LG Optimus 4X HD P880 on 17th Feb from the SNAPDEAL.Com website (Order no: <[protected]>)and was delivered on 22Feb. The cover of the box had a freebies of LG Clipcase and a 50GB Box Cloud Storage subscription for which I have been fighting for 2 months now. Had contacted the SNAPDEAL with Complaint No. <1671995> for the missing freebies which was not delivered with the package. Have also contacted the LG India Consumer Voice with the complaint who still did not take cognisance of my complaint against the said website(SNAPDEAL.COM). Now SNAPDEAL offers me a SD Cash Credit of 300 INR to buy any compatible Cover/Case for my mobile but I searched the other compatible alternatives for the Clipcase and all costs >300INR. Also the SNAPDEAL customer care would not get me the 50GB subscription as they said the same needs to be provided by LG INDIA and not them.


Please guide on formal Consumer Court Complaint registration for a consumer complaint against SNAPDEAL and LG INDIA.