[Resolved] OnlineClues — Different product delivered with poor quality | |||||
I had ordered a pack of 3 shirts for rs599 + 100 delivery charges. i received totally different product. the colour does not match, the quality is soo poor. i submitted many product return forms still i got no reply from them.. the customer care gave me this number and asked me to call on that number for the return of the product "[protected]" when i called them it is always busy..in fact the phone rings and then it gets disconnected.. it clearly shows their unethical behavior. on site it is 30days easy return policy and on that product it is shown 15days return policy. like what's going on with you. i searched for shoes but there was no space to select the shoe size. how the hell you are going to know my shoe size?... is this how you work?.. its a request to refund my money back or i will also file case against the company. Order date: 22nd june 2016 Order no. 216934 Awb number:[protected] Was this information helpful? | |||||
Aug 6, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jul 02, 2016 OnlineClues Customer Care's response Dear Customer.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com
Thanks & Regards,
Onlineclues Customer Care Team
Contact : [protected], [protected]
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Sector 57, Gurgaon, Haryana, India - 122001
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