[Resolved] OnlineClues — Fraud in product quality and colour

sweety@1889

from Surat, Gujarat

Address:	Hisar, Haryana, 125001
Website:	www.onlineclues.com

I have ordered combo of 3 jeans from your site.
I have received jeans ordered from your site yesterday. My product details are
order no CIN791325.
I have ordered 32 size and I have received the jeans with tag 32. But its actual waist is 30. I wear all the brand jeans for waist 32 and it fits me well. But the product you have send if of less waist because its not fitting me.The next thing is I have not received the jeans for the colours I have ordered.
Also the quality of the product is very low then what its shown on the site.
My mail I'd from which I have ordered the product is [protected]@gmail.com
My contact number is [protected]
Order date: 11/02/17
Kindly help me in exchanging the same or refund my money.
Regards,
Sweety

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Mar 31, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team