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[Resolved]  OnlineClues — I received totally wrong product

Address:Hisar, Haryana
Website:www.onlineclues.com

I ordered combo of 5 cotton shirts. Quality of the product is very bad. Size also not fit for me. I received totally wrong product. Please take back the product and refund my money. Thank you.
My order no is cin 1497844. Delivered by dotzot. Tracking code:[i[protected]]
I'm not satisfaction with this product. The material is very bad. Shirt size is very large. Clours are very bright. Display image is totally different from original. Very desapointing.
Delivery duration also is very long period afer 8 days only i receive this product. Stiching also very poor. Looks like local item. Fake product. Dont buy.
Please refund my money immediately.
Thank you.
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Jun 29, 2018
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
May 11, 2018
Ramu Nishad's response The product ihave received on[protected] doesn't match with ur product which is is shown in the add. Plz take ur product back and plz refund my money
My mob no. [protected]
Verified Support
May 26, 2018
OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team
Complaint comments 
3 Comments

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Comments

The product i have received on[protected] does not match with ur product with is shown in the add. Plz take ur product back and plz refund my money
My mob. [protected]

Reply
Dear Dhinesh,

We seen your complaint "DotZot — money return back". As per our process we do not pick up any return shipment without the specific instruction of the sender.

For any refund you will have to contact your shipper SPARK INTERNATIONAL.

Yours sincerely
Customer Service - DotZot
Reply
All colours are changed. And no cancellation method what the hell. I have to cancel my order immediately..

Reply
chilukuri sai's reply, May 15, 2018
All colours are changed

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