[Resolved] OnlineClues — Product receive is incorrect and company not refunding the amount

supr5

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700136

I have purchase one product (combo of 3 quality branded lines shirts) from www.onlineclues.com and the product size was incorrect and quality of product is very poor.
After the purchase of product same day i was applied for refund 3 times and the company is not responding not a single sms or call made by the company and when i called the customer care they said system was down unable to take your request.
I have purchase this product on 21/05/2016 and today is 02/06/2016 company is not doing anything.

I have apply for exchange and return more than 3 times but not receive any responce.

Thanks & Regards
Supriya Saha
[protected]

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Jul 5, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2016

OnlineClues Customer Care's response Dear Supriya, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Customer Care Team Contact : [protected],[protected]