[Resolved] OnlineClues — Received wrong sized clothes and no response. | |||||
Had ordered london looks 10 t-shirts of size xxl on[protected]. I received a mix of size 'l' and 'xl' instead of ordered "xxl". Reported the wrong products vide e-mail asking them to arrange for pick-up and dispatch correct size or refund the rs.1199 cash paid. I receive a reply that their team would get in touch soon but no one called back. I have been calling them since last 15 days and e-mailing them but no reply. The numbers[protected] and [protected] are always busy or do not pick up. Was this information helpful? | |||||
Aug 22, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jul 19, 2016 OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com
Thanks & Regards,
Onlineclues Customer Care Team
| |||||
 2 Comments | |||||
Comments
Still no reply or response from onlineclues.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
4675
Pending
0
Resolved
2872
Sector 57, Gurgaon, Haryana, India - 122001
View all OnlineClues contact information
----- Forwarded Message -----
From: Online Clues
To: Vikram-Nimbus
Sent: Thursday, 7 July 2016 5:51 PM
Subject: Re: Wrong Sizes for Order ID CIN245317
Dear Vikram,
Sorry for the inconvenience. This is inform you that your concern has been noted and our team is working on it.
Thanks you for your corporation
Team onlineclues
Contact : [protected], [protected]