[Resolved] OnlineClues — Regarding return policy of this company | |||||
Hello, I have ordered a product London looks tshirt pair of 6 on 31-05-16. It came from spark international track Id is[protected] and order no . Is OID153279. I checked it at home when it comes to me then I found it is small .and then I want to return it and buy another product . So I open their site (www.onlineclues.com) and in that return your product, at there I filled the sheet regarding returning of that product . I have done that step around 5 times but there is no response from them . They have 2 contact no, but they are always busy, you can call them anytime, only busy tone will come numbers are :[protected] and[protected] . I want you take actions on them and help me to return this product and refund me or I will buy another product from them . They don't answering my mail . I told them many time that I filled their return policy form but there is no response from their side . The product is of Rs 799 with delivery . I am attaching proof of msg from delivery company that I have ordered the product . And another pictures are of product packet. Was this information helpful? | |||||
Jul 18, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support Jun 17, 2016 OnlineClues Customer Care's response Dear Harsh,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com
Thanks & Regards,
Onlineclues Customer Care Team
Contact : [protected],[protected],[protected]
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1 Comment | |||||
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Sector 57, Gurgaon, Haryana, India - 122001
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Online clues should send their representatives fast for returning of product .
It's only 30 day return .
They are taking time for their profit