[Resolved] OnlineClues — Want to send material return to you and asking for refund

samir n.momin

from Satara, Maharashtra

Address:	122001
Website:	www.onlineclues.com

Dear Sir,

I have already sent my below complaint to your email id [protected]@gmail.com and sent several reminders regarding poor quality material want to send you and asking for refund and tried to reach you on your contact number but your number is continously busy.

I have received parcel of 3 XL shirts on[protected] through Gati Courier vide Order No.CI284823 booked on[protected].

Received product is not as per requirement and having following problems.

(1) Colour is not as shown in photos before ordered.
(2) Backside of one shirt is disturbed.

Please let us know what is procedure to send this product back to you and give me my refund as early as possible.

Awaiting your reply in this matter.

Regards,

SAMIR MOMIN
[protected]

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Aug 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards Onlineclues Team