[Resolved]  Onlinedth.co.in — order cancelled but money not refunded

Address:Kolkata, West Bengal, 700036
Website:Onlinedth.co.in

I booked a dish tv from onlinedth.co.in in ipl pre book offer 499 under order 7463.

I have asked them to cancel and even after the order was cancelled the money was not refunded to my account.

I have called them up multiple times for refund but every time they come up with a new excuse and refund is not getting processed. I need my money refunded asap. This is a fraud company and looting people's hard earned money. Please help me to get my money back asap.

Thanks,
Dipankar
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Apr 18, 2018
Complaint marked as Resolved 
DishTV social media team helped me to recover my money within few days
Complaint comments 

Comments

Dear Dipankar Som,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DipankarSom's [Complaint's author] reply, Apr 14, 2018
Hello Team,

No I am not doing good because you guys have cheated on me. I have already dropped you the mail with details and is waiting for your kind reply.

Please arrange for refunds.
Dear Dipankar Som,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Online Team
DishTV
DipankarSom's [Complaint's author] reply, Apr 16, 2018
Thanks. I would appreciate if you can solve my concern and refund the money by this week.
DipankarSom's [Complaint's author] reply, Apr 18, 2018
Thanks DishTV for your quick help on this. I got my money back
Dear Dipankar Som,

As per our conversation on [protected], informed you that we have processed the refund(17 April 2018) for the connection booked from onlinedth.co.in (in IPL pre-book offer 499 under order 7463). Please note that it will get reflected/updated to your bank account within 7 working days.

Regards,
Online Team
DishTV
Hi Dipankar Som,

Thank you so much for your kind words.

Thank You
OnlineDth Team
I have ordered Airtel Xstream Box on 8th April 2020 on onlinedth.co.in and paid amount of Rs. 3699
With order id : #27187. Plz cancel my order and refund my amount.

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    Kolkata
    West Bengal
    India
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