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Open2Kart Complaints & Reviews

3.5
Updated: May 13, 2018
Complaints 29
Resolved
20
Unresolved
9
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Open2Kart reviews & complaints page 2

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R
Rahul06562
from Mumbai, Maharashtra
Jul 5, 2016
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Address: New Delhi, Delhi
Website: www.open2kart.com

Ibgot a call from open2 kart and they told me that my no is selected and he told me to purchase a combo of rs 1999 and i paid it after that he told me that i had received holiday voucher then i told him to exchange the gift with iphone then he told me to pay service tax 14% and i paid again rs 3640 on. 2/07/16 but after that i did nt receive any mail when i will receive the product or the tracking detail of product they had told me that i will receive product and gift within 5-6 days so plz suggest me what to do. order no:[protected]
Email id :[protected]@gmail.com
Plz help me and mail me ur suggestion
+2 photos
Oct 2, 2016
Complaint marked as Resolved 
Verified Support
Aug 25, 2016
Open2Kart Customer Care's response
Dear Customer,

We apologize for the inconvenience that may have been caused to you.

We will share this information with Sales and Dispatch department and get back to you with an update.

Regards,

Team open2kart.com
Mar 13, 2018
Updated by Rahul06562
It is 2018 but still I havent got my money back when I will get my Rs 5640 Such a shame for ur company. Many scams have been done by ur company .
Plz return by money nothing action u have taken
I got a call from open2 kart and they told me that my no is selected and he told me to purchase a combo of rs 1999 and i paid it after that he told me that i had received holiday voucher then i told him to exchange the gift with iphone then he told me to pay service tax 14% and i paid again rs 3640 on. 2/07/16 but after that i did nt receive any mail when i will receive the product or the tracking detail of product they had told me that i will receive product and gift within 5-6 days so plz suggest me what to do. order no:[protected]
Email id :[protected]@gmail.com
Plz help me and mail me ur suggestion

Paid 5640 to open2 - Comment #2491972 - Image #0
Paid 5640 to open2 - Comment #2491972 - Image #1
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    Tanmay Goyal
    from Bikaner, Rajasthan
    Jun 24, 2016
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    Address: New Delhi, Delhi, 305001
    Website: open2kart

    Actually I got a call from open2kart that I won a gift, so they said me to buy a thing from their website and pay money to their account, so I deposited 2000 rupees in their account, then I again got their call that I won a 2night and 3day hotel room. Then they said me that if I need a dell 36000laptop, I have to give 14% of it means 5040 rs then I deposited that also. After that they are not picking up my phone.

    Please help me to get my Money back
    I am a school student.
    Please help
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      R
      Ranny singh
      from Muzaffarnagar, Uttar Pradesh
      Jun 13, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110019
      Website: www.Open2kart.com

      Mere sath v aisa hi hua 2900 ka induction cooker mene purchase kiya...Induction cooker jo model mene order kiya tha uski jageh per dusra model jiska price 2200/- hai wo delivered kra diya... Wo bhi defective... Call kerne per naa koi replacement di or naa hi mera refund...??? Id regret karne ke liye kaha then mera gift nikala sony led tv jiska price 40000 tha... Mujhe kehne lage k aap half payment ker do... Half product deliver hone per... Mene payumoney k through payment ker di (Half payment 12500/-)... Jab mujhe gift received hua to wo bilkul fake tha... Delhi made... Local assembled kiya hua... Striker sony ka laga ker de diya... Jo online pictures thi wo tv unse bilkul different tha... Mene receive nahi kiya... Same day mene open2kart ko call ki to mr. Malhotra jinhone mujhe gift offer kiya tha kehne lage k apko dusra led tv delivered karaya jayega... Abhi naa induction cooker or naa tv stock me nahi hai... But aaj 2 months se jyada ho gya koi call nhi or naa koi led tv mila... Or naa hi mera induction cooker ka replacement / refund diya abhi tak... So please help me...
      Sep 28, 2016
      Complaint marked as Resolved 
      Verified Support
      Aug 25, 2016
      Open2Kart Customer Care's response
      Dear Customer,

      We apologize for the inconvenience that may have been caused to you.

      We will share this information with Sales and Dispatch department and get back to you with an update.

      Regards,

      Team open2kart.com
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        G
        Gautam Pegu
        from Dinhata, West Bengal
        Jun 2, 2016
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        Address: New Delhi, Delhi
        Website: www. Open2kart.com

        Open2kart executive have call me regarding the website and ask to buy me the combo offer and told me that they will give me a assured gift of rs. 66000 and purchased the deal. But I didn't get the prize money instead they charged me rs. 23050 as security deposit for the gift.. So please help me to get back my money back, I have call open 2 kart customer care number many times but they didn't attain my call, the one who call me said his name as prabhat.. and said very soon he will release my fund but he too didn't received my call..
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          R
          ritikjain
          from Jhabua, Madhya Pradesh
          Apr 29, 2016
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          Address: New Delhi, Delhi, 452005
          Website: www.open2kart.com

          Open2kart is the serious example of sick indians, they are total fraud. They called me and said we are giving you compulsary gift with purchase of combo. You have to pirchase and pay from payumoney and then release tha payment. I did and said you have won mahindra gift voucher. And after the call ended i got a look at consumer complaints and then i decided to cancel the order, i called pay u money and they said me that sellers does not ask to release the payment, and then i called open 2 kart they said me that they will refund me in 7-8 days and now pay u money had emailed me and said that they will dispath combo offer in 2 days. Now i have said company to cancel and refund but they are not doing so, i think i am going to file an fir in the neares policestation and currently buying a domain www.open2kartfraud.com and will aware people and then i will also tell this story to journalist whom i know.
          So ya goodluck open 2 kart
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            S
            shivamanand135
            Apr 20, 2016
            Resolved
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            Resolved

            Address: Patna, Bihar, 800001
            Website: www.open2kart

            One day i received a call from open2kart and they are forced me to buy a product of worth 1199 and they assured a gift of 36700 after they forced again to pay 5210 ultimately i have paid both payment but they did not gave me any gift.after patment they are not attending my call sometimes they attend call but not able to assist and cut my call.all staffs of this company is totally theif and they are trying to steal money trom customers and run away.please assist me from such fraud company and anyone takes a hard step against this fraud company.my contact no is[protected].
            No staffs has the manner of talking to customers.everyone wants to steal money and run away
            Sep 30, 2016
            Complaint marked as Resolved 
            Verified Support
            Aug 25, 2016
            Open2Kart Customer Care's response
            Dear Customer,

            We apologize for the inconvenience that may have been caused to you.

            We will share this information with Sales and Dispatch department and get back to you with an update.

            Regards,

            Team open2kart.com
            Same is happened with me. You got money?

            No - [protected]
            Open2Kart Customer Care's response, Aug 25, 2016
            Verified Support
            Dear Customer,

            We apologize for the inconvenience that may have been caused to you.

            We will share this information with Sales and Dispatch department and get back to you with an update.

            Regards,

            Team open2kart.com
            please refund my money 56320rs.1999 date 13/07/20165800
            13/07/2016 Aditya raj[protected]/07/2016 pooja8400
            01/08/2016 nitesh5125 05/08/2016 aman10250
            09/08/2016 prabhat3000 10/09/2016 prabhat7250
            12/09/2016 prabhat2499 19/09/2016 akshy gupta1999
            26/09/2016 akshy gupta
            open2kart.com company not refund my money 56320 rs. company number
            [protected] akshy
            [protected] akshy gupta
            [protected] aman
            [protected] arman
            [protected] customer care
            [protected] payal
            [protected] prabhat
            [protected] pooja
            [protected] prabhat
            [protected] sreya
            Myself rakesh [protected]
            Open2Kart Customer Care's response, Nov 1, 2016
            Verified Support
            Dear Customer,

            We thank you for sharing your experience.

            With reference to your feedback, we regret to inform you that we are unable to locate the order details due to short of relevant search credentials. Therefore, we shall request you to furnish us with your contact number/order id over the contact details mentioned by undersigned. This will help us finding the order/service details and serve you better.

            We, as a customer oriented company, ensure total customer satisfaction. However, we apologize if any inconvenience caused to you in this regard.

            Thanks & Regards,
            Team open2kart.com
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              E
              Er Manas Ranjan
              from Bhubaneshwar, Odisha
              Apr 10, 2016
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110019
              Website: www.open2kart.com

              This is a fake e-commerce website
              www.open2kart.com
              Once 1 person named rahul sharma from this company called me and tell me that if i purchase some goods worth 3000/- i will be get an assured gift . After bought a product they told me i earned some 128800/ due to some contest and they will send me the money for that i have to pay some amount.

              After that again and again they took money from me. For trusting purpose they were giving their personal mobile numbers too. All were working but at the time when i ask when i will get my money they always tell me that you will get it in 3 to 7 days.. But now they are not even picking my phone. All the mobile phones are switched off.

              Their customer care number[protected]

              I got call from these landline numbers repeatedly.

              +[protected]
              +[protected]
              +[protected]
              +[protected]

              These people gave me their personal number for the sake of trust and i believed it . It was a mistake.

              1. Rahul sharma - +91 [protected]
              2. Ravi malhotra - +91 [protected]


              I ordered a product from the website, and by doing this i got their tin number. Tell me what should i do next to get my investment ?

              Here are the details -

              Company name registered - shoppers paradise
              Tin number - [protected]
              Address - e-501 gk-2, new delhi, delhi, delhi 110019,
              Sep 25, 2016
              Complaint marked as Resolved 
              Verified Support
              Aug 25, 2016
              Open2Kart Customer Care's response
              Dear Customer,

              We apologize for the inconvenience that may have been caused to you.

              We will share this information with Sales and Dispatch department and get back to you with an update.

              Regards,

              Team open2kart.com
              I have recording also where they said all promises. But they did not do anything.

              Cheeter fraud

              Cheeter fraud kuch bhi bolo kam hai saalo ne mera 2000 ru mar liya bola tha sir combo offer hai usme aapko I phone milega I phone to chodo salo ne mera combo pack order bhi nahi kiya
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                R
                rahulv90
                from Ahmedabad, Gujarat
                Apr 1, 2016
                Resolved
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                Resolved

                Address: 411048
                Website: www.open2kar.com

                This site open2kart.com has been playing games since last 2 months whenever Ic all them to return my money Rs 1199/- for an order which i did not even receive. No reply on mails. First they responded by taking my bank details but now they are not even picking up the calls. If by mistake they pick up a call, they act as if they can't hear anything as soon as i tell them my name.

                The transaction details are

                order no. #[protected]

                Placed on January 23, 2016 5:05:48 AM PST

                Item Sku Qty Subtotal
                Deal Of The Day Deal Of The Day - 1 1 ₹1, 199.00
                Subtotal ₹1, 199.00
                Shipping & Handling ₹0.00
                Grand Total ₹1, 199.00

                Their contact no.[protected]

                I just want my money back.
                Sep 26, 2016
                Complaint marked as Resolved 
                Verified Support
                Aug 25, 2016
                Open2Kart Customer Care's response
                Dear Customer,

                We apologize for the inconvenience that may have been caused to you.

                We will share this information with Sales and Dispatch department and get back to you with an update.

                Regards,

                Team open2kart.com
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                  R
                  raju pathak
                  Jan 30, 2016
                  Resolved
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                  Address: New Delhi, Delhi, 110048
                  Website: open2kart.com

                  Three month ago i have received a call from open2kart.com. They told me they have launched new e-commerce website with payment tie up with payumoney.com. For your first order you will be eligible for an assured gift. and if you are not satisfied with our services. you can cancel your order any time. They made me purchase one item through his site. I made payment through payumoney.com. later they told me release payment through payumoney.com. I did. After my order I searched on Internet and found this is fraud site.and tried to cancel my order by calling these guys . But these guys are not attending... My contact no. Is [protected] plz help me
                  +1 photos
                  Sep 25, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 25, 2016
                  Open2Kart Customer Care's response
                  Dear Customer,

                  We apologize for the inconvenience that may have been caused to you.

                  We will share this information with Sales and Dispatch department and get back to you with an update.

                  Regards,

                  Team open2kart.com
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