Oppo India — Oppo a37f faulty handset

Address:	600096
Website:	www.oppo.com/in/index.html

I have purchased an oppo a37f from poorvika mobiles kandanchavadi chennai, on oct 1st 2016. It had the overheating issue since the day of purchase. Same is brought into the oppo service center adyar (Smile care). They have given response that, it is due to the water logging and the mother bord needs to be replaced. Also it is not covered under warranty. The mother board replacement cost will be 5000rs.

The phone was faulty even before purchased and i would not be held responsible for the problem. Oppo should bear all the responsibility to refund my money or replace the handset.

Mobile serial number: 572e70b

The oppo is not responding either on twitter or fb.