Orange Infocom — about slow internet speed and poor connection which lost after every minute

Address:

51/a Rachna Midas Gokulpeth, nagpur

The main problem is speed of internet connection and the connection disconnected after each span of time.
When we tried to complain about the connection lost problem, the provider always says 'kaam shuru hai', and most of the time he just switched off his phone. These are soo irritating.
I have attached the ss of speed test where you can see the result.
The uploading speed is less than 1 mbps.