Orange Tours and Travels Complaints & Reviews

I sreenivas duguluru booked a ticket through paytm from naidupet to hyderabad
Date of journey:14/12/2019, boarding time 11.00 pm
Booking id :[protected] and pnr/ticket:[protected] and seat no. L6
Bus no. Ap28ta8459 and service no. Ott-50
Service provider : orange tours and travels
Your bus came at 11.40 p. M. The contract number which you have provided me... Is [protected] name liyakath ali. I have to this number...

I sreenivas duguluru booked a ticket through paytm from naidupet to hyderabad
Date of journey:14/12/2019, boarding time 11.00 pm
Booking id :[protected] and pnr/ticket no.[protected] and seat no. L6
Bus no. Ap28ta8459 and service no. Ott-50
Service provider : orange tours and travels
Your bus came at 11.40 p. M. The contract number which you have provided me... Is [protected] name liyakath ali. I have to this...

I traveled from bangalore (Karnataka) (Friday, 29 nov 2019) to armoor (Telangana) (Sat, 30th nov 2019) and my bus number is ap16tj6963 and ott number is 1057. I forgot by specs in bus on seat no u2 (Upper sleeper) and informed driver for the same, he told that you will collect the spects from marathalli office but after that i am trying to contact a driver but not able to connect to any particular person. Please let me know how i will get...

Came to receive a parcel that came from nagpur, first - the bus was almost and hour and half late and the executive lady there was so lazy, she didn't even called the driver for over an hour after i asked then after the bus came, the parcel guy was not there, when asked, they said 'he will come after taking bath' seriously guys, don't go for orange travels for parcel delivery....

I had booked orange tour and travels - bhopal to pune. When i reached the destination to board the bus from minal residency gate number 2, i couldn't find the route and hence called the driver vinod kumar. Driver seems to be drunk and started talking rudely. When i cut the phone, he called me again to misbehave. I called orange tour customer care and they told me that the bus has been cancelled. They have not provided me any prior information...

Hello sir this is vineeth chegu
I bokked a ticket from mysore to kavali at 14th nov time 6.15pm
They come late and didnt give another seat that i booked
They wakeup at midnight and transfter to another bus in banglore..
Actually we book for volvo but they give us normal bus
And actuall destination that need to reached is 5.30am 15th nov. But they get us at 9.00am 15th nov
Even i call to coustmer...

Hi, on 14th november, 2019 i have booked a two bus tickets from mumbai to davangere through red bus. Bearing ticket number is : tnc[protected]

This is to inform you with a huge pain that i was suppose to travel in there bus from mumbai to davangere, catching bus from chembur but bus care taker went without picking up. It was just a matter of 2 minutes, he didnt wait for us. Even the bus also came 10 minutes late and am informing...

Earlier there was a good impression on the service provided by orange but now it’s completely reversed zero customer satisfaction. I was traveling from Hyderabad to Chennai for my visa interview the bus was canceled and even on my return journey, I was told the bus is canceled a the last moment. It is such mental stress to the customers and very unsatisfactory experience with service. We missed all our schedule because of the delay....

This is prathyush Kumar yesterday I travelled from Pune to Hyderabad.
Actually my stop is from nigidi-rudra parking waited for half an hour.
Then I got call from orange travels wakad near srs travels.they said that bus is not avaible from nigidi.book a cab and come to wakad its cost for 135rs.they said they will give but till now I didn't receive and they are not lifting my cal also.

Please suggest me what to...

Dear sir,
We have been observing the cost of bus tickets since last 2-3 years they keep doubling every day.
There is no restriction on these ticket cost. They increase the prices on every festival seasons and as per demand of searching by people.
So every day the normal cost goes from 500-800 for non ac seater tickets and the sleeper and ac bus costs goes beyond 700.
How can a common man bare these ticket cost...

I was traveling from orange tours and travels 5007 (Bus no. Mh40bl1499) from pune to nagpur, the scheduled time to reach to nagpur was 9:30 am but the bus reached to nagpur at 5:15 pm in the evening. Also, bus was running too slow all the time, driver seems to be careless about passengers running out of their time. The stoppage of bus was pathetic, no one can feel like going to the washrooms there. One was the washroom near the toll which...

I was travelling from bangalore to hyderabad via ott 1055 sleeper on 25th october 2019 night. The bus was 2 hours late and even after that i did not have a seat to sit for 40 mins as the bus was dropping some passengers. Even in hyderabad, my drop was at lakdi ka pool but the bus dropped me at aramgarh and saying it will take another 45 mins for a bus to come which will drop me at lakdikapool. I took a cab to my home. I wont prefer orange...

This is to bring your notice that hyderabad based travel operator “ orange tours and travels “. I have booked a ticket for my family to travel from madurai to hyderabad on 20th oct 2019 (Sunday). My family members are wife and two daughters (Aged 14 and 5 yrs). They started their journey from madurai on 20th oct 2019 afternoon by 3.30 pm. Ticket was booked thru goibibo and booking gobusand317277aa86 dated 17th oct 2019. Orange travels...

My self being a doctor complaining about rude behaviour of driver and conductor towards me in view of bus timings, actual bus is scheduled at 9:45 from manipal but the bus started 5 min early and by the time iam reaching he is moving without stopping and spoke rudely over the phone, if the issue is not taken seriously iam going to lodge a complaint in a bigger scale...

Baggage is booked via cargo services on 19th october'2019, but not yet received. Escalated this issue to many people but no one is responding. I paid 400 rupees for next day delivery. Orange travels charge so much but no proper service is provided. Irresponsible staff, they don't attend calls, left my work and continuously back of them since hours/day together still there's no appropriate info. Will never opt this service again nor suggest...

Actually selected pickup location at madhapur avasa

Pick up location: madhapur, avasya hotel (Pickup van/bus) [protected], [protected].

But one guy called from [protected] to my mobile number [protected] and told that pick up van is cancelled, please come to madhinaguda opposite south india shopping mall @4:30 pm. My actual bus is scheduled @5:45 pm. Within the short period need to travel means it is not possible...

I booked a ticket in orange travels from attili to hyderabad dated 20th october 2019 for my wife and kid. The bus got stranded in the middle and the driver and conductor left us in the road with out even caring for providing any alternative. Customer support is very rude and is shouting on us saying thay they dont have any alternative and nothing can be done.
If these are the standards the operator is maintaining regading the bus quality...

I booked 2 sleeper seats in orange travels to travel from kakinada to hyderabad. I was allotted to bus:ar024648
Service no:ott - 167. The upper seat 8 and 9 are allotted to me, iam traveling with 2 kids. There are no steel rods for our upper seats, i asked the respective people of the bus they gave very reckless answer the every bus come with different seats and we are not responsible for that.

Driver contact [protected]...

Worst travels very cleverly looting the people and canceling the services all of sudden. We reserved around 7 tickets from hyd to shiridi and shiridi in a week advance through paytm online bus services to a specific timing. While going to shiridi all of sudden i got a call a day before that the requested service was canceled due to technical issue and they asked us to travel by alternative service which is another timing and they didn’t...

Busno: ka51ac6010, serviceno: serviceno: ott - 1025 (Sleeper). Manipal to bangalore and back.
My children studying in manipal university regularly take your sleeper ac bus from bangalore to manipal.
Just recently i took the bus to and fro and the bus was completely infested with cockroaches. It is noticed them coming out from under the seats, ac vents and just about every corner.

Please understand that trying...