Orange Tours and Travels Complaints & Reviews

Hi, i booked a sleeper from hyderabad to nellore for my brother who was a doctor.
The service number was ott - 145, and there came a pick up bus with ott-107 at miyapur.
So when he entered the bus and he sat in a seat, the driver (M. Raj kumar) was shouting that he should not sit there so then again he changed to back seat, again he keep shouting saying you cannot sit on your interested seat and all stupid crap nonsense he started...

Date of Travel : Sunday, July 21, 2019
PNR no: 97627121
Ticket no: TN8J14782999
From : Pune
To : Hyderabad
Refund Amount : 800

Description : There was Technical problem in the bus and A/C was not working and the Bus was running in Non-AC. Orange travels have agreed to refund 400 per ticket for this Issue.
It has been more than 2 months but the refund is not Done
Please refund...

I booked orange bus from hyderabad to bangalore on 01 oct
2019 night.
Ticket no tnau41399499
Pnr no[protected].
It came 1 hour late. I kept my patience and boarded the bus. After 2 hours it met with accident. All the glasses were broken, driver said to get down in midnight and board another bus. I went in another bus with my infant baby and then driver saying bus is full. We waited for bus another 20 min then...

Dear sir/madam
I forgot my specs in the bus. Pfa details below. Kindly respond at the earliest
Dear n. Stella, your ticket is confirm booked.
Pnr :[protected]
Date :[protected]
From : hyderabad
To : ponnuru
Service no: ott-103
Seat no : l4
Dep. Time : 10:10 pm
Pickup : madhapur - opp karachi bakery-opp karachi bakery (Pickup van/bus)
Pickup number : [protected]br...

Your ar025357 bus driver is a pervert. Such a shameless creature putting his hands on girls. R these kind of drivers do u have? He will for sure deny it only the girl knows that he really tried touching her. First go through proper selection of drivers. Remember this is not something for attraction. Only because u want ur travels reputation to be there don't create this as a stunt for attraction. Take serious action on him. I won't destroy...

I traveled in many travellers but oranges traveler was one of the waste bus i have travelled i waited for more 1hr 45 min for the bus. No proper communication to the traveler. It wasted me so precious time. Waste to travel in orange bus. I want my money return back for wasting my time and everything thing. Please provide proper coustmer services to every one...

Bus from pune to surat, had no charging ports in the working condition. When inquired about the same to the conductor, he was least interested in even answering back. After asking multiple times, he made the effort to talk and said nothing in the bus works and then laughed it off. With this kind of behaviour from the staff, i do not expect any response or action from the company, however, i would suggest choosing better operators for a comfortable...

I was travelling from ahemdabad to pune drop point being padmavati parking.. I was not dropped at drop point instead was drop at wakad.. On top of that ur employee tejas at wakad assaulted of murdering me with bad words.. Please take strict action or else i will file police complaint against company n it’s employee..
I expect a reply from ur side.....

I am a frequent traveler in a travel job. I had booked a bus ticket from jaggaiahpet to hyderabad on 31/08/19 in orange travels at 6pm (Kl63d3327). Bus operators called me & informed that bus will be delayed by 30 mints only. I was already waiting at the mentioned boading location (I. E. Opp to venkatesai food plaza, jaggaiahpet bypass highway) but bus didn't come even till 7pm. I was constantly calling them but there was no any good response...

I had booked bus from hyderabad to dharwad which was at 9:45 pm. I was alone and it was raining and the bus operator didn't maintain the timings at all. I kept waiting. I kept calling customer care but they didn't respond. They simply put me on hold. The bus driver was simply saying 5 mins everytime. Nobody was ready to take responsibility. The bus finally came at 11: 15 pm. I kept waiting alone till then. I want refund for this issue. This...

We travelled today from pune to hyderabad. The experience has been extremely bad. First of all when we boarded the buses the previous travel passengers were already there and their leftovers were not cleared even after they left. Also, the driving too rash. I was sitting on the front seat and wasn’t able to sleep for even a second. The driver kept honking for no reason whatsoever and was very loudly talking over phone most of the time....

Dear sir, traveling from blore to bagalkot (8/09/19) in bus ka51ad1208 ott no-1023, 9.30 pm bus, its was around 4.30am, the orange travels bus driver over speeded to other bus! The other bus went into the pit trailing down the divider and somehow managed not to topple down, i saw it through my own eyes! Even our bus became very fragile. Fortunate enough to recover within seconds.. Later, that was lot of argument between drivers, and later...

My pnr is 98522367. And as per the schedule i waited for 2 hrs as the bus is extremely late.. But it does not pick me up as the operator is extremely rude and doesn't contact me properly and doesn't waited for me a single minute. Then he asked me to come at 11 kms awqy but when i reached half a way he told me that he doesnt wait for me and spend 178 for the cab
I want to take some actions against the travels and want my money back...

I have a pick up at madiwala police station at 6.10 pm on 8 august 2019. I. E. Today but the bus arrived at 8 p. M. And operator does not contact me properly as his voice is not audible. I call him back in secs.. And he told me to come to middle of the road that is not the pick up point. And then suddenly he started bus and doesn't wait for me for a single minute [protected] operator no. When i ask him to stop. He mishaves with me and tild...

Hi,
I'm travelling from chennai to hyderabad with bearing pnr[protected]. It's been more than 2-hours that my pickup hasn't arrived and driver is honking that there is vehicle break down. I've urged them for replacement of the vehicle but still they never care. The driver is complete jerk that he is feeding off all the passengers time and the management pays no response for such. Pathetic service and additionally they charge huge amounts...

Hi, i mohammad ilyas, travelling to pune w. R. T. Your service no. Ott 153 bearing the vehicle registration no. Is ka51ac7017.

When the bus was stopped for the passengers nature needs it was observed that a few passengers bags found missing. Your representatives are saying that they have locked the door properly but when we checked there is no proper locking mechanism which was confirmed by your officials over the call. As...

We were traveling from hyderabad to pune in orange tours and travels bus no. Ka 51 ac 6017 on 28th july 2019 scheduled from 10:40 pm - 10.30 am. We were all woken up early in the morning at 6 am to check our luggage in dicky as the dickey lock was broken. They driver and conductor were claiming that the lock broke last night while we were traveling. I was awake at 2am last night when the driver stopped the bus for no reason for 10-15 minutes...

Bus break down and it's been 2:30 hours no action taken. Drivers don't have basic information also on self start. How could they send unprofessional drivers. Its very unsafe. Don't play with our lives. We need to go to bangalore for offices so many elder people and children are there kindly take serious action. We being ladies suffered a lot driver not even actively taking any steps don't know how they will appoint in trained drivers...

This jaya reddy. 7 june 2019 i ve booked a ticket useing lazypay money. But some other issues and all i ve been cancelled ticket with in 10mints. I didn't get my refund. 2 hours before when i started book a ticket u accept. With in 2hours before if cancel ticket why can't u accept. That bus it's totally full in sivarampalli. Tha lazy pay sent notification to pay money. With out travel how can i pay. No body rich hear. Plz accept my request...

Ticket no.96034129, its from shiridi to hyderabad... We have taken u5, u6, as we wer informed by our friends to go by orange services we thought to give a try but everything here is like reverse. Wen i asked to check the ac which was dug with plastic cover and to change the movie... The response was very rude, aisa he rehtha hy daily is the only thing he said... Wats use wen u choose ur service but u people are not good at it... The journey...