Orange Tours and Travels Complaints & Reviews

Hello there,

I am vinod, i am in a journey from bangalore to manipal. According to the booking itinerary, i was promised to provide personal screen. During the journey i asked the cleaner about the tv screen, he said it won't be turned on, in a rude way.
I made booking into this bus, because i needed a personal screen in the bus. This is making me regret booking such a fraudulent bus fleet.
Then i called goibibo,...

The bus started at 9 pm from hospet the driver droce vehicle very rash. When asked about washroom stops ge is asking ladies to sit on the road. Please take necessary action about the whole orange tour n travel
- orange travels - your journey details: busno: ka51ac6012, serviceno: serviceno: ott - 1002, seatno: l14, l15, contact no: [protected]. Track yourbus at http://s.yourbus.in/f1p....

I am travelling to bangalore to chennai in date 18-04-19 at 11:59 pm from bommasandra bmtc bus stop. But this driver is not picking call and after 1 hr delay he called and saying that i cannot come to your stop. He is stoping bus 1km far from my bommasandra bmtc bus stop and telling i will leave and go like that, talking very very rudely.

Bus no:ka01ah5372
Driver no:[protected]
Journey date:18/04/19 at 11:58pm...

I was traveling from bangalore to hubli
Bus no 0545
14-apr-2019
10:50 pm timing
I had pick up point from madivala by 9:pm but due to the traffic couldn't able to come so got a cal from driver and he informed me to come anand rao circle race course road by10:50
I reached by 10:20 to pick up point and asked about the pick up point of orange travels he said go straight but we couldn't find the location...

Hi,

Bus service no. Ott 153
Hyderabad to pune
Date of travel: 13th april 2019

I travelled by ac sleeper bus which was direct bus, not having dinner stop as you mentioned in ticket, supposed to reach pune @8am.

Driver stopped bus 3 times enroute and after questioning him, behaved rudely with passengers.
In morning, at the gap of 2 hours, he stopped bus twice.
I am...

12 april travelled from thrissur to bangalore ac sleeper bus at 11pm. Bus was late, driver was very rude, unprofessional, raising voice and making fun with all passengers in tamil. 2 drivers thinks passengers doesnt understand tamil. Dint stop anywhere even for toilet purpose. Apart vehicle was so horrible with lots of sounds old vehicle. Passengers were not comfortable and couldnt even sleep. Charging high price on tickets on cant provide...

Hi my name is mani,
On 12th april i booked ticket in your travels. From bangalore to vijayawada,
Now i want tell about bus condition
Overall the bus is good but, in my place i noticed that water leakage from the roof (Air conditioner) place. Due to this i got irritated 😡, even i didn't got sleep also, so please try to rectify this issue,
Thank you...

Boarded a bus from surat to pune (7th april 2019) and i had very bad experience with orange travels.

First driver simply denied carrying more luggage (4-5 bags) in bus and charged extra 400 rs for the same. I booked bus through redubs and jahangir hospital was clearly mentioned in drop off location however driver dropped us off at katraj instead of jahangir hospital and he even didn't provide any info regarding van services...

Recently i had boarded a bus from bangalore to manipal on 5th april.

Ticket no: tn4s91321700

Pnr no: ts[protected]nnil/12874765/ott - 1065

The ac in the bus wasn’t working. Many other facilities like tv, and water bottle snacks, clean blankets and sheets were not provided. I had found insects in my blanket. I booked two tickets in seats l5 and l6 and it costed my 2800₹. I would expect my...

Sir me booked in redbus for organge to coimbatore on 7.4.19 night 10 pm from puducherry. I am surprised to see that one mini van is picking up from puducherey and stopped in villupuram hotel annamalai residency and standing here for past 1 hr but the bus still not arrived. Please mention clearly in the website wheteher it is redbus or orange at the time of booking itself rhat only mini van will pick from puducherry and only from villupuram...

- orange travels - your journey details: busno: ar1g4145, serviceno: serviceno: ott - 77 (Sleeper), seatno: u7, contact no: [protected].
I have traveled in above bus, i lost my earphones sony c400.
I couldn't get any response from driver or assistant to verify at my place, even they didnt stop the bus at a moment.
Please help me out to get my lost items

[protected]...

Never again will book orange travells...booked pune to Hyderabad departure time Delayed as arrival also delayed, we Booked this trip for weekend where we have two days to spend time with family as i should return sunday evng, orange travells ate my Saturday half day why the hell i should plan weekend trip yo family i don't understand...it costs me 2200 to book bus waste of money..i regret booking orange travells
I need money back...

Ticket number - tn [protected]. I tried reaching mobile numbers provided in the message multiple times. I kept on receiving multiple messages with updated contact details and nome of the umber worked. I tried reaching customer care also. They did not pick up. I kept receiving messages saying technical reasons, operator numbers are updated. But none of the numbers worked. The numbers were switched off. After an hour from the pick up time i...

The company is cheating customers with wrong information. They are doing fraud with the brand value. I booked tickets for a journey with patient & new born. I booked a direct bus after confirmation but they changed the bus to a non AC. The customer service was giving wrong information & Bus staff was rude..! I convey that I’ll continue to share this experience & fraud business of Orange Travels in every possible forum & media.
br...

Dear sir,
Good morning. Service no.3001 was stopped in between karnataka boarder. Driver say that bus was breakdown and customer care people say that permit not there to travel upto pune. It is completely difault of orange travels authority and more over my sister daughter is travelling in that bus to pune seat no. C3 by name b vyshnavi. She is having final exam today in pune. So we are ready to move to consumers forum for redressal....

Pnr 12778592 hyd to amalapuram

Driver and helper made this bus as city bus after gudivada town allowing general commuters in to bus and collecting money. This is continued till amalapuram town.

Bus was to reach amalapuram 8.00a due to this it has reached 9.30a.

Up on questioning driver & helper gave rude replies and according them this money is being collected with the notice of orange travels...

I booked ac bus from nagercoil to bangalore. Bus reached my location 15 mins late.. And then i saw soo many cockroaches and small and middium sized bedbugs were moving here and there... Comparing this gov.ac bus is far better... Worst service from orange... What if happens small bedbug enter my ear.. It sounds funny... But what if it happens like that!!! I payed 1300 #worstexperience #wasteofmoney......

Hi - my ticket was cancelled when i placed a request for modification. When i called the call centre they said they are sorry about it and the money would be refunded back to my account. Its almost 20 days and they money is not refunded. When i call the call centre they say i have chosen option of voucher. Tell me who on earth will chose option of voucher for inr 5500 when you don't know when you wll travel again by bus. Website talks about...

This is reference to my travel from cochin to bangalore.

The seat was infested with bed bugs!!! Full night i couldn't sleep. How can the seats not be checked for bedbugs?? Whole night they were biting me. This is just not right!!! We are paying money for a comfortable journey, it's the duty of the bus to check these things. It was torture last night.

Good buses don't have bed bugs!!! Where's the trust if the...

I booked a single lady tickets from bangalore to trivandrum in orange travels. As per the instruction i reached in their office 15minutes before. It was a night bus. There are many buses were waiting, and usually driver will call and confirm. But this driver didn't call. When i enquired again @9.02pm. They said bus already left. And one person agreed to pickup.. Other bus was just before us and the driver was not ready to stop the bus.. This...