Orange Tours and Travels Complaints & Reviews

My name syed ismail my PNR NO:TS-RB[protected]FX/2375801/OTT-79 i waitting your bus 6-45pm To9-45pm than call this ph no[protected] (12)time wrong guaiding i am waitting your bus after tsrtc bus to goving raichur to hospet to udpi to mangalore than next day 4:30 pm wait is this your serveis my life fist time punish we service provider Y?? my requist not journe forut travels best journe govt buses my all friends...

I travelled along with my wife and 1 year old kid on 16th May 2016 from Hyderebad to Bangalore. When we entered the bus, we could see the bus condition was not so good.
At night around 3AM, the cleaner informed that there is an issue with bus gearbox, so we need to take another bus. But to our surprise the bus drivers were asking for lift to other bus going on the way.
From night 3AM to morning 7.30AM there was no arrangements...

Transaction ID [protected] and authorize code 784718..the same day 23rd May. i have tried 2 times to booked ticket and payment through paytm of the amount 1230 aprox...but transaction is decline for 1.so I have tried one more time to book the ticket wid the transaction [protected] and authorized code 285282 this time I have success ... But from the bank the amount is deducted 2 times of 1230 each...could u plz check and refund the...

My name is Joby Kurian. I booked a bus ticket from Bangalore to Trivandrum by an agency through Your Bus. They have given me ticket in Orange Travels. They informed me bus will arrive at Madiwala. In madiwala, check post is the place where all buses coming for pick up for kerala. My bus was scheduled at 9pm. I reached madiwala by 8.30 pm. From 9pm on wards i started tracking bus by giving missed to no given. Bus was late by 2 hours and reached...

Sir. Madam,
My daughter name is v. Padmavathi pratyusha and is a regular traveller in your orange travels for about 4 years and most of the the drivers they know very well of my daughter. She is now in the bus and travelling from bangalore to hyderabad. She got reserved l7 in the ott 6 for her travel. Due to raining in bangalore, there is a leakage in the bus. The leakage is exactly to my daughter's l7 berth and unable to sit in l7....

I booked the bus for bangalore - mysore by orange travels. Bus arrival time is @ 4:30am. There is no operator and bus tracking details provided prior to booking the ticket. We had to wait for an hour early in the morning and had to call customer care people for getting the details. A very bad experience even before boarding the bus....

Hello,
I have booked online ticket in redbus for my mother who is 65 years old to travel from bangalore to chennai on 2nd May 2016(MOnday) in orange travels. Pickup time is 6am at madivala. Bus came at 7.30am. Beautiful right? They came with some other bus named SVR lines and started at 7.40 am. My mom told bus is good. I was happy hearing that. She called me at 2pm and told shocking stories i.e.they stopped at chittor and asked all...

Hi,

I am currently travelling from hyderabad to goa in bus ott65 . My boarding point was kphb at 6 pm. I was waiting there for around 1 and half hour, i received a message at 6.23 pm that the bus has left kphb. It is really pathetic and so irritating that i did not receive a call from the travels before the bus left the place.
I got a no ([protected]) to be reached for help, but none was picking up my call.
br...

Hi,

Description of Incident - My father has to carry Microwave oven Package
from Nellore to Hyderabad(which was weighing around 10 kgs), When he was
about to place the package in Luggage compartment of BUS, the Bus service
boy told my father to contact BUS Driver about carrying of the luggage,
then the Bus driver came to Luggage compartment and asked my father to give
200 rupees to insert...

I have cancelled the ticket one month back, but till now the amount got not yet credited in my account. They are not giving the proper response on the call as well as email.

PNR - 2028196...

I'm a regular customer of orange. I have booked 2 tickets from shirdi to hyderabad on 7/3/16, out of 2 tickets i have cancelled one. I didn't get any msg from orange regarding the cancelled ticket. I have called them lot many times regarding the refund, their response was terrible. The reason's they are telling are manager was not available....

Dear All,

Please avoid taking any travel services from orange tour and Travels. I have booked 2 seats at 12th March night from Paytm through Orange Travels for travelling to Mumbai from Pune in the morning 6:00 A.M. We have recd the booking info from PAYTM booking ID OHLE3K, .

To my utter surprise Bus was not arrived till 7 A.M. even after reporting to Wakad at 5.45 A.M. in the morning.

I have...

PNR 2075403

I booked a ticket from Calicut to Hyderabad on 8th March 2016, travelling date is same.

I booked the ticket at 2:25 PM and the scheduled departure of the bus from my pick up location (IIM KOZHICODE) is 3:00 PM.

I was there at the pick up location by 2:40 and started calling the number given in the ticket, that number is not reachable. Finally I got the correct contact number by calling...

I have travelled from vijayawada to Bangalore. When I was booking the ticket there is anand rap circle in the dropping point. But when I asked the driver he is telling that, there is no parking at anandrao circle, so he will not take there.

Seat numbers L2, L3, U1.
PHONE : [protected]...

- redBus mTicket -

Hyderabad to Chennai

TJ3N88944368

TS-RB25644010TNH/2018168/OTT - 49

Orange Tours Travels

08:15 PM Feb 19, 2016


--

LB NAGAR

The power outlet and TV weren't working ..unable to charge mobile phones nor laptops...when asked, the bus staff simply said that it's not working and nothing can be...

Sir actually I booked ticket from karur to hyderabad on the date of travel 7.2.2016... For the first time my transaction was success my amount 1484 was debited... But I can't get ticket.. Then I called customer care and I tell them this incident and they booked the seat which was phone booking.. On the tym of travel I paid 1500 again... Can u tell me how I can get refund amount... Please help me sir.....

Today morning I reached Bangalore from Hyderabad. The attendant boy was not able to speak or understand Kannada. Due to his inability I was about to get down at Race Course Road instead of Corporation. When asked, the driver told that the boy doesn't know Kannada. Even the driver doesn't know Kannada. You may have at least one staff who can speak Kannada in such interstate buses which are operating in Karnataka. Otherwise, I may stop using...

I had booked a bus ticket from Bangalore to Hyderabad for 31/12/2015 from Orange tours and travels, Hydrabad. The boarding was from BTM layout at 09:10PM. I tried to locate the boarding point but could not find it. I called the bus conductor but his attitude was very non-cooperative and h would not tell exact position of the bus. Eventually, I missed the bus. Then I called him again and I was told to come at Hebbal. I contacted customer care...

Hi, I usually travel in NIZAMABAD - PUNE route monthly once. In bus they are playing same movies from nearly 8 months. Very TORTURING and not at all stopping TV and lights. Always we have to shout to Turf off the Lights. One more thing is, they are placing Chairs in between the seats, we are facing so much disturbance with those extra persons, its SUFFOCATING in bus. Please resolve this issue....

We booked 3 tickets on 9/12/2015 online to Coimbatore dated 10/12/2015. But at the time of boarding it's known that our three tickets got cancelled. But they have given ticket in same bus by paying fresh. Then i received a coupon for 5078.40 in my mail, but not my amount.it's unfair to provide coupon without my knowledge and requirement. And that too with many terms and conditions....