Orange Tours And Travels — we'll game players (customer service and bus team)

Address:

Hyderabad, Telangana

As i liked the orange service i've booked the ticket in orange bus service but
Please read below my pain with your patience and your team good story.

We have faced a worst experience never before with your service.
Situation:
We are waiting for bus at near fire station paradise, hyderabad before starting time only.
We have called to the given numbers, one number is not reachable and another number is wrong number.
After that called to your customer care, they have forwarded call to the driver, he said i've called 3 times but you are not responded (We have not received any call at least and they said have a proofs.
I asked the proofs to send mail (5 times called to your customer care for the proofs) to my mail id they didn't send (Why because they didn't called me)
All the time your customer service will send the mail in 10 minutes.
Your team: bus already left, your team said go by metro and catch the bus.
Due to this reason i've taken a half day leave to drop my wife at lb nagar (My loss).
After enquiry at lb nagar branch, there has no bus service at that place (Please don't play games with the customers). Then why do you put the pick up point at paradise and how can they said the bus is already left.
Hope you understand my situation and do needful.
I can ready for any type of enquiry for justice. Do your team can prove your team is right??

Your team have any proofs send me (I asked lot of times for proofs to your team who has called). If you really required i will provide call log from the (Airtel office) and cctv footage from the police department.

Story line: the pickup bus service is not their at the location but your team says we have called you but have not received so we went from that place.