Orient Electric India Complaints & Reviews

Orient geyser 15ltr model no. WF1501P and geyser is under warranty. I have complaint around 15 days no one came my house and company helpe line no. I call and its tell me it is your complaint is pending and service center does not accept my call and I have complained orient help line and company sent me this msg "Dear Customer, your call NC[protected] has been registered, share your experience. Highly Satisfied - 6937 Satisfied - 3400 Dissatisfied...

This brand should be stopped.
The fan is running very slowly in 7 months. Orient ones are not being built after complaining. Just talking for 24 hours for 5 days. But no one came....

I am facing issue in electric geyser of orient, current is passing in through water aleeady complained in customer care 15 days back but no action has been taken yet. Very pathetic and unprofessional service from orient. Hoping to get it solved soon after this.
C[protected] - ticket number with orient registered but no action taken yet....

Electric glejer Water leakage from 1 month onwards...

Its been 6 month to my ceiling fan of orient i tome till now i have called customer care for more then 100 times but all the time they are saying they will contact me soon but i dont know the meaning of soon eigher a year or two.
Its a humble request to anyone who is reading this never buy product from orient they are 0 in service.
My complain no. - C[protected]...

I bought orient Electric ceiling fan from amazon on 31st August 2022. Within a week the fan started rattling sound nd did not stopped till date. The sound is so annoying that even we cannot sleep peacefully during the night. I want the orient company to stop making faulty products and stop cheating customers.
Im attaching the invoice from amazon for your reference.
Its a 2years brand Warrenty so please replace me with a new...

The complaint was registered on Aug 21. The video of the fan noise was sent to the service engineer on Aug 27, he immediately reverted back that blades need to be changed. He said he had put the request for the blades and will be available in 3-4 days... Blade then came after 10 days. He said he will come and install soon but he has not come since last 10 days from blades received. He doesn't pick up the phone. Do not call back or reply....

I have purchased ceiling fan with 5 blade and lights. This product is faulty with lights holder. I am chasing customer care since 2 months. Every time they take my complaint and cancel my complaint by themselves. Now they are asking money to replace. This is a kind of fraud with me....

सर्विस सेंटर में मेरी कॉल receved नही कर रहे है मैंने अपने सिल्लिंग फैन की शिकायत 06/09/2022 को की थी अभी तक कोई भी विज़िट मेरे पास नही हुई है। मुझे ऐसा लग रहा है कि मैंने इस कंपनी का प्रोडक्ट...

The complaint was registered on Aug 21. The video of the fan noise was sent to the service engineer on Aug 27, he immediately reverted back that blades need to be changed. He said he had put the request for the blades and will be available in 3-4 days... However, it's more than a week now and blades are not replaced. The reference ID is [protected] and call ID is C[protected].

Please do the needful at the earliest....

Hi,

We are from Swasthya Multispeciality Hospital Pvt Ltd., We bought Orient Light Panels for Our Hospital, But After some time only they are not working properly and we have tried to reach out to everyone dealer is not reachable now and your representative are not even talking properly, they are even threating us on the call as well.
So we would like file a complaint against the representative :

Name...

I raised the complaint about my malfunctioning geyser 40 days back, following up to which a technician visited and saw that the tank is leaking. and because of which the lower outer body got rusted.
He told to replace the tank since it was already under warranty. When he came back with new tank he said the outer lower body also needs to be changed. So, I told to add in the complaint and let us know what exactly needs to be done to...

I have purchased your BLDC Ecotech fan and the fan stopped working just after 2 years when the warranty is over. Now the company is saying they don't have parts available for my fan. It means I need to throw the fan in just 2 years. Are you saying you are responsible for your product only till the warranty period? I am struggling for 3 month and have no solution from your end....

We purchased Orient fan Rapid Air brn on Jan 3rd which has the warranty of 1 year for the parts. We installed it in newly constructed house in Feb month and now only tenants occupied. Not even two days they used the fan is not working. I raised a complaint on Aug 6th and they said 24hrs to 48hrs we will assign the technician... It didn't happened and again I called customer care and I spoke to senior customer executive then he diverted the...

Registered a complaint on call with ID C[protected] two days back on 12/08/2022. But didn't receive resolution or executive visit till now. Please do the needful at the earliest....

Hi,

I bought a water geyser 1 year 7 months ago, which has a 4 years replacement guarantee on heating element and 7 years warranty on the body.

Make: Orient Electric (CK Birla Group)
Model: Eco Smart Plus 25 ltrs (Vertical)
Invoice details: DL[protected] / 20.11.2020

I raised a complaint on 22.07.2022 as water is not heating.
Complaint reference number: C[protected]br...

I Purchased OLA Electric scooter in the month of June 2022. As part of accessories, I bought Helmet. The Helmet purchased does not fit me & I have raised a complaint with OLA customer care for exchange for higher size or return of helmet. It has been 2 months, they have not taken action after many follow-up's on daily basis, their reply "we have escalated the issue & will come back to asap" they never commit for time line & am frustrated...

Date of Incident: 1st Aug 2022
Complaint No. : C[protected]
Description : Heating Problem
Response from Customer & Service Support : Even though product is under 2 year full warranty (from Oct, 2021), customer need to pay for faulty parts. This statement wasn't mentioned Amazon India portal or mentioned in other documents given by online portal.

Desirable Resolution : Want the issue to be rectified, without...

Maine Orient ka celling fan Liya bahut jayda slow chalta hai Maine service ke liye complain kiya 6 dn ho Gaya koi rply nahi mila hai...

These orient is one of the worst company I had seen they are so irresponsible that they even don't give service facility they will send some third party service man who do not provide effective and efficient service and I did not get my defective part instead that are doing rowdyism in my home and police came to our home still I did not get my defective part...