Orient Electric India Complaints & Reviews

I have raised a complaint about my Orient Ecotech Fan which is C[protected]. dated 27th of June. To date, it is not resolved. Your service man came but with incorrect parts and went back saying he will get proper parts around 2 weeks back.

Now I see my issue is canceled. This is really a pain after purchasing Orient Fan....

We have 5 orient ceiling fans out of which two fans are not functioning at lower speed. We have tried changing speed regulator but results are still same. Other 3 fans are working perfectly with same speed regulators. Kindly send your technician to fix this problem....

I have submitted my complaint before more than 1 month still not got service...service centre making me fool...not giving proper service...orient is worst company i ever seen . call C[protected] ......

Hi,
I'm Sujeet Mishra writing this complaint regarding no resolution received from your service team even after many compliant filed earlier.
I bought this fan on 31st March 2022.
Background:
I have registered first complaint on 29th June 2022 and then after many complaints i.e. 30th June, 2nd July and 4th July so on.
your area service center (Jagdamba service ) is totally waste, all technician are making...

I don't know but I am writing this totally frustrated Orient electric service. I bought 2 Orient fan from Amazon perceiving as a good brand and to experience ITome fan to save energy which is the utmost requirement at this point for our environment. I support your
Orient company's mission to innovate more such appliances. One I Tome fan out of 2 stopped working after few days. I registered a complaint and the service guy verified...

I brought orient -itome from amazon at my pincode 722102, on 8th june, 2022, sold by RETAILEZ PRIVATE LIMITED.There they are showing free installation, but when service centre didn't call me, i called them on 21st june.Then they are saying that they cant provide free service at my area., Behaviour is also rude.What to do???...

Orient heater is not working properly. Please check and take necessary actions. Multiple times faced issue with the heater....

Hi
I have purchased orient windy fan online 10months back and the fan is under 2years warranty. I am facing huge noise issue with the fan from the purchase. I have raised complaint against the issue and technicians visited 4times and confirmed that it's manufacturing issue. It's been longtime I am chasing but still my issue is not resolved. So that I am escalating this issue to higher level.
Please do the needful.
br...

My name is mallayya From Vijayawada Andhrapradesh.

Recently I have purchased orient cooler from Flipkart to get better relaxation in this summer at my uncle house. They are oldage persons and they are not interested in AC thats a reason i have opted coller

Purchase details are
Ordered on 17th Mar and got delivered on 19th March. Purchased fir my uncle staying at Pedana Krishan District -521366.
Cooler...

Can you send electrician to repair my fan which is under warranty?

Even after multiple followups and many days passed, electrician has not visited yet.

Such a #worst service, made mistake by purchasing #Orient fan.

All people: Don't buy any Orient products....

Bought 7 i tome fans off amazon 3 days ago. on 30th may 2022, and was offered free installation. Been on the call with Orient, currently put on hold for the past half hour, they are refusing to send installation technicians ONLY to my pincode in kolkata. Said it's available in other parts of kolkata! What does that even mean? And now left me on hold for so long....

Orient Electric 85 L Desert Cooler bought on 29th May 2022 by Flipkart and today on 30th May 2022 I found function and noising in aforesaid cooler. Please resolve the problem....

Hello,

I have registered a complaint regarding cooler, which I purchased from Flipkart.. it's automatically stop working & I made complaint on dated 16th May 2022.

This is the proof of my complaint -
Dear Customer, your call C[protected] has been registered, share your experience. Highly Satisfied - 7973 Satisfied - 9675 Dissatisfied - 2990, for any further asst, call [protected] Orient Electric
br...

I have purchased the geyser and have warranty for 2 years.
The geyser coil broke down and I have raised a complaint. But no one from service team addressing and gives same answer. "we will send the service team."
Service ticket number: C[protected]...

I have purchased 7 orient ceiling fans 1.5 months back and 5 out 7 fans have speed issues for which I have registered complaints on 16-May-2022 and 26-May-2022 but no technician visited till date. Complaint details mentioned below.

16-May: C[protected]
26-May: W[protected]

I have contacted Orient customer care[protected], Orient Service Pune [protected] but till date no one has contacted for getting...

MY SELF Nazim ali, I purcjed DRY IRON 18/05/2021 orient electric dry iron . Iron not workoig 17/04/2022. I call coustomer careon 20/ 04/ 20222 and registered complened . he tell me your iron replace by delar . delar tell me iron repair by service center . now compny replace product policy closed, so iron repaier by company service center. today 17/ 05/2022 product not repair and replace by company and delar.
plz resolve my problum.br...

I purched dry iron ORIENT ELECTRIC 18/05/2021. Iron did not work 15 april 2022
i comlend register on tollfree no
[protected] on 20 april 2022. care center register complend and give comlend no. C[protected]. no action today on 17/05/2022.

Regards
Nazim ali
[protected]
complend no. C[protected]...

Orient air coolar complain to fist complain[protected] and sarvice no 2th complain[protected] and today 20day bt compni Orient sarvice not vijit ant ani sarvice check to big comparing and...

Dear sir i had purchased a cooler Last year from Krishna electronics kalyanpur kanpur.
I had used this cooler in last 2021 summer season now this summer season 2022 when I tried to start it again, fan got jammed and the service centre people called me and without seeing my cooler they told me the estimate of rs 3500 rs they told me to replace the fan motor.
This the service which Orient company has provided. So don't purchase...

I purchased water geyser 20ltr app 3months back and after20-22 days from installation leakage started from the geyser. I reported to Orient and engineer came to visit after 2-3 days. He told tank need replacement and went to bring the tank. Till today he never turned up and do not respond to calls. I reported it multiple times but no one from orient is responding and repairing the geyser. Highly unprofessional company and provide no service...