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Orient Electric India Complaints & Reviews

www.orientelectric.com
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Updated: Sep 23, 2025
Complaints 402
Resolved
53
Unresolved
349
So far, so good. Orient Electric India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Orient Electric India will keep up the work and continue to help more customers with their concerns even better 🤝
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Orient Electric India

Orient Electric India reviews & complaints page 4

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S
Seth Alvyn
May 28, 2022
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Hello,

I have registered a complaint regarding cooler, which I purchased from Flipkart.. it's automatically stop working & I made complaint on dated 16th May 2022.

This is the proof of my complaint -
Dear Customer, your call C[protected] has been registered, share your experience. Highly Satisfied - 7973 Satisfied - 9675 Dissatisfied - 2990, for any further asst, call [protected] Orient Electric

Today's date is 28th may 2022 but no resolution has been provided till now. Only they shared servicer contact no. & When I contacted them I have found negative response from them. it's totally fraud things going around with lots of miscommitments.. totally disappointed with service.
Orient Electric India customer support has been notified about the posted complaint.
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    V
    vinay rokhade
    May 27, 2022
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    I have purchased the geyser and have warranty for 2 years.
    The geyser coil broke down and I have raised a complaint. But no one from service team addressing and gives same answer. "we will send the service team."
    Service ticket number: C[protected]
    Orient Electric India customer support has been notified about the posted complaint.
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      S
      sumitjain121
      from Pune, Maharashtra
      May 26, 2022
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      Address: Pimple Saudagar, Pune

      I have purchased 7 orient ceiling fans 1.5 months back and 5 out 7 fans have speed issues for which I have registered complaints on 16-May-2022 and 26-May-2022 but no technician visited till date. Complaint details mentioned below.

      16-May: C[protected]
      26-May: W[protected]

      I have contacted Orient customer care[protected], Orient Service Pune [protected] but till date no one has contacted for getting issue resolved.
      Orient Electric India customer support has been notified about the posted complaint.
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        A
        adiva
        from Meerut, Uttar Pradesh
        May 17, 2022
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        MY SELF Nazim ali, I purcjed DRY IRON 18/05/2021 orient electric dry iron . Iron not workoig 17/04/2022. I call coustomer careon 20/ 04/ 20222 and registered complened . he tell me your iron replace by delar . delar tell me iron repair by service center . now compny replace product policy closed, so iron repaier by company service center. today 17/ 05/2022 product not repair and replace by company and delar.
        plz resolve my problum.

        Regard
        Nazim ali
        distt. Amroha UtterPradesh PIN 244235

        MOBILE ..[protected], [protected]

        complend no. C[protected]
        ON DATE 20/04/2022
        purchage date 18/05/2021
        +2 photos
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          A
          adiva
          from Meerut, Uttar Pradesh
          May 17, 2022
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          I purched dry iron ORIENT ELECTRIC 18/05/2021. Iron did not work 15 april 2022
          i comlend register on tollfree no
          [protected] on 20 april 2022. care center register complend and give comlend no. C[protected]. no action today on 17/05/2022.

          Regards
          Nazim ali
          [protected]
          complend no. C[protected]
          +1 photos
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            M
            Manish Chheda
            from Mumbai, Maharashtra
            May 17, 2022
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            Address: Malad east

            Orient air coolar complain to fist complain[protected] and sarvice no 2th complain[protected] and today 20day bt compni Orient sarvice not vijit ant ani sarvice check to big comparing and
            +1 photos
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              S
              Sandeep. sinha
              from Kanpur, Uttar Pradesh
              May 16, 2022
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              Address: Lucknow

              Dear sir i had purchased a cooler Last year from Krishna electronics kalyanpur kanpur.
              I had used this cooler in last 2021 summer season now this summer season 2022 when I tried to start it again, fan got jammed and the service centre people called me and without seeing my cooler they told me the estimate of rs 3500 rs they told me to replace the fan motor.
              This the service which Orient company has provided. So don't purchase this company products i would highly recommend to everyone. And i can't believe without seeing my cooler how can he told me the expenses of rs 3500.

              Sandeep sinha
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                A
                Arun2335
                from Faridabad, Haryana
                May 16, 2022
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                I purchased water geyser 20ltr app 3months back and after20-22 days from installation leakage started from the geyser. I reported to Orient and engineer came to visit after 2-3 days. He told tank need replacement and went to bring the tank. Till today he never turned up and do not respond to calls. I reported it multiple times but no one from orient is responding and repairing the geyser. Highly unprofessional company and provide no service for sold products. Products are of very poor quality. Kindly suggest what is the way out. Should i report it to consumer court ? Please suggest…
                Orient Electric India customer support has been notified about the posted complaint.
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                  K
                  Kumar Sunil Gulati IAS 84 Retd
                  May 16, 2022
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                  Fans not working

                  Address: D 236 FF Sushant Lok Phase 2 Sector 56 Gurugran Haryana 122011

                  Dear Sir we bought 5 Orient Fans Orient Electric Hector 500
                  1200 mm BLDC Motor 3
                  Blade Ceiling Fan
                  Warranty: 2 Years on 24/102020 from you through FLIPKART vide invoice no FAD66O[protected], FAD66O[protected], FAD66O[protected], FAD66O[protected] FAD[protected],
                  but one of them is not working at all and another the cap is making noise rubbing against the body when starting. Kindly get the same rectified asap. They...
                  +1 photos
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                  M
                  Manish Chheda
                  from Mumbai, Maharashtra
                  May 13, 2022
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                  Address: Malad east

                  [protected] complain sarvice to call and not visit to home and call to haresment and and next complain to[protected] call sarvice and not visit toady[protected] bat sarvice not visit and sarvice only call castomer care sarvice to call sarvice not today itna koi bhi compni vala paresan nahi karta he
                  +1 photos
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                    K
                    KushagraDubey
                    from Etawah, Uttar Pradesh
                    May 10, 2022
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                    I suddenly this fan in 2021 with two years warranty but in April 2022 it suddenly stopped working. I registered complaint about this two times but no response and nothing happened, no inspection and noone came to fix it.
                    Orient Electric India customer support has been notified about the posted complaint.
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                      K
                      kjoshi0212
                      from Jaipur, Rajasthan
                      May 6, 2022
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                      I have bought Orient Electric Aeroslim 1200mm BLDC motor Smart Ceiling Fan in Sept 2021 and now fan has stopped to work, I compliant several time to Orient Electric customer care but nobody has visited . Afer they have start given me their Jaipur Area manager numbers and Area managers has denied by saying its not their area.
                      Its been two weeks.

                      Dear Customer, your call C[protected] has been registered, share your experience. Highly Satisfied - 3539 Satisfied - 4657 Dissatisfied - 6971, for any further asst, call [protected] Orient Electric

                      Dear Customer, your call W[protected] has been registered, share your experience. Highly Satisfied - 8725 Satisfied - 5692 Dissatisfied - 4579, for any further asst, call [protected] Orient Electric
                      Orient Electric India customer support has been notified about the posted complaint.
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                        C
                        Chaudhary Harish
                        May 5, 2022
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                        I purchased Orient celling fan
                        But now fan not working speed is very slow
                        I complaint many times but same result
                        Even any technician not visit for resolving problem
                        This company is fraud wrong ways used for selling products. Unresponsive
                        Orient Electric India customer support has been notified about the posted complaint.
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                          L
                          love baweja
                          Apr 30, 2022
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                          I purchase a fan in feb'22, still there is a noise inspite of changing the bearing by company technician. No one is listening now . Company complaint manager (mob no. [protected]) cancelled our 2nd complaint lying that our technician visited and found no noise, than i sent him it's audio of noise, he admitted the noise. Noise is still there but no one is giving ear to me. It is a case of mental harrasment which i am bearing for the last 2 months.
                          This is regretful to write that this is not expected from company like orient.
                          +1 photos
                          +1 videos
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                            M
                            Matrix Resurrections
                            Apr 24, 2022
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                            I purchased the Orient Cooler last week. And its pump is not working. Even service centre guy visited but the issue remains the same
                            Orient Electric India customer support has been notified about the posted complaint.
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                              S
                              Sri ramayya
                              from Tenali, Andhra Pradesh
                              Apr 20, 2022
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                              Address: Tenali

                              I buyed a stand fan at 11 months back had repair it.thay having two years warenti
                              Orient Electric India customer support has been notified about the posted complaint.
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                                S
                                Sri ramayya
                                from Tenali, Andhra Pradesh
                                Apr 20, 2022
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                                Address: Tenli jampani

                                I buyed a stand fan at 11 mounths back had to repaire it. They having two years warenty
                                Orient Electric India customer support has been notified about the posted complaint.
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                                  D
                                  dinesh kedare
                                  from malegaon, Maharashtra
                                  Apr 16, 2022
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                                  Address: sayne bk taluka malegaon dist nashik..

                                  I purchased new orient celling fan dated[protected]. but fan is working is very slow rotation. could you please check and resolve this problem mediately.

                                  my contact number is
                                  [protected]

                                  regard
                                  dinesh kedare
                                  Orient Electric India customer support has been notified about the posted complaint.
                                  View replies
                                  my complaint steel no resolve could you please check and resolve this problem mediately.
                                  Reply
                                  dinesh kedare's [Complaint's author] reply, Apr 17, 2022
                                  reply on my complaint
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                                    M
                                    Mohitjain1975
                                    Apr 13, 2022
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                                    Resolved

                                    Fraud done with us

                                    I have purchased orient auctor fan on 15-june-2021 from amazon at rs 4869 and after that my fan stopped working in 3 months only and after that they first refused to refund and give service then after that when we complain amazon then after 2 months they give us new fan in winter in november then after that we checked it is working but when no when summer comes on march 2022 we turn it on but only in 5 minutes it turned of then we complained...
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                                    V
                                    Veena virat
                                    from Gurgaon, Haryana
                                    Apr 11, 2022
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                                    Address: H.no.887, Ist Floor, housing board colony, sec21D, faridabad 121001

                                    Sir, humne NIT5 faridabad se holi se pahle ceiling fan liya tha Fan ki speed bahut low hai electrician ne dekha aur bola ki complaint ker do taki company se yaha fan replace ho jayega. Hamary request hai ki ple ess fan ko change kiya jaye taki hum tension free ho sake ple hamary request ko seriously liya jaye ple ess fan ko change kare.
                                    Orient Electric India customer support has been notified about the posted complaint.
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