Orient Electric India Complaints & Reviews

I have bought Orient Electric Aeroslim 1200mm BLDC motor Smart Ceiling Fan in Sept 2021 and now fan has stopped to work, I compliant several time to Orient Electric customer care but nobody has visited . Afer they have start given me their Jaipur Area manager numbers and Area managers has denied by saying its not their area.
Its been two weeks.

Dear Customer, your call C[protected] has been registered, share your experience. Highly Satisfied - 3539 Satisfied - 4657 Dissatisfied - 6971, for any further asst, call [protected] Orient Electric

Dear Customer, your call W[protected] has been registered, share your experience. Highly Satisfied - 8725 Satisfied - 5692 Dissatisfied - 4579, for any further asst, call [protected] Orient Electric

I purchased Orient celling fan
But now fan not working speed is very slow
I complaint many times but same result
Even any technician not visit for resolving problem
This company is fraud wrong ways used for selling products. Unresponsive

I purchase a fan in feb'22, still there is a noise inspite of changing the bearing by company technician. No one is listening now . Company complaint manager (mob no. [protected]) cancelled our 2nd complaint lying that our technician visited and found no noise, than i sent him it's audio of noise, he admitted the noise. Noise is still there but no one is giving ear to me. It is a case of mental harrasment which i am bearing for the last 2 months.
This is regretful to write that this is not expected from company like orient.

I purchased the Orient Cooler last week. And its pump is not working. Even service centre guy visited but the issue remains the same

I buyed a stand fan at 11 months back had repair it.thay having two years warenti

I buyed a stand fan at 11 mounths back had to repaire it. They having two years warenty

I purchased new orient celling fan dated[protected]. but fan is working is very slow rotation. could you please check and resolve this problem mediately.

my contact number is
[protected]

regard
dinesh kedare

Sir, humne NIT5 faridabad se holi se pahle ceiling fan liya tha Fan ki speed bahut low hai electrician ne dekha aur bola ki complaint ker do taki company se yaha fan replace ho jayega. Hamary request hai ki ple ess fan ko change kiya jaye taki hum tension free ho sake ple hamary request ko seriously liya jaye ple ess fan ko change kare.

Orient Electric has the worst customer service ever possible.
I purchased an aeroslim fan on raised installation request on 3rd April 2022, when the technician came he said that the motor is faulty, I bought a replacement of the fan immediately but to my surprise, even that was defective as its motor was making sound, therefore my complaint/request was not completed, I placed a request for new fan from the shop and found out that my complaint had already been closed without my knowledge and without me giving the satisfaction code. They asked me to raise the complaint again on 7th April 2022 and said that they would look into the matter and get it installed the next day, but I still didn't get any response from anyone and when I contacted them again on 8th April, they are asking me to wait for some more time again to get it installed.

Highly unprofessional behavior, I would never recommend anyone to buy anything from orient electric, in fact, would urge them to go for some other company.

I have purchased Orient Auctor fan on 15-June-2021 from Amazon at Rs 4869 and after that my fan stopped working in 3 months only and after that they first refused to refund and give service then after that when we complain Amazon then after 2 months they give us new fan in winter in November then after that we checked it is working but when no when summer comes on March 2022 we turn it on but only in 5 minutes it turned of then we complained on 5 March 2022 and the boy comes after 9 days on 11March and took away my fan to check and service it but after that we called it they first started Talking very badly and after again and again complain they say that delivery boy cannot contact with you and we will reregister and after 2 days they will initiate call back but no call back come and till now no problem solved pls give me compensation and pls refund our money as they take 2 months to give new fan and very bad service. Pls help us . They a re cheating with us

I have purchased Orient Auctor fan on 15-June-2021 from Amazon at Rs 4869 and after that my fan stopped working in 3 months only and after that they first refused to refund and give service then after that when we complain Amazon then after 2 months they give us new fan in winter in November then after that we checked it is working but when no when summer comes on March 2022 we turn it on but only in 5 minutes it turned of then we complained on 5 March 2022 and the boy comes after 9 days on 11March and took away my fan to check and service it but after that we called it they first started Talking very badly and after again and àgain complain they say that delivery boy cannot contact with you and we will reregister and after 2 days they will initiate call back but no call back come and till now no problem solved pls give me compensation and pls refund our money as they take 2 months to give new fan and very bad service. Pls help us . They a re cheating with us

My Ceiling Fan is not working and I filed the complaint it's been more than 2 weeks and still, no service provided. Contact person from orient is not behaving professionally. Saying instruments & required equipment are not available, I am not sure how much time it will take. Contact on Orient.
No Satisfactory response.

I bought 6 Orient fans on 19th of march, n 2 of them r making more noise. Pl send technician n solve my problem immediately.

Dear team orient,
I had one geyser which invoice copy is attached in this mail. The geyser found unworkable from last month. And your service engineer came and uninstall the geyser. From last one month he did not replace/repair anything or not even returned my geyser. Now he is demanding service change in advance.
Is this type of service you served to your costumer.?

Is he miss use our product or sell anywhere?

Why he is now asking to talk with company after he took my geyser since last month?

Kindly find below the service engineer contact number and our home address.

Service engineer no - [protected]
Our house address- .

Kindly do the needful at the earliest or prive me and complain forum address for better replay.

Water heater is not working properly. Kindly check and update.

This is to bring to your kind attention that we have a spectra fan and we need to change the blades for the same fan .We registered the request and call came from the service center and we agreed to the mount to be paid for the fan blades but the Mr Kailash Sharma area IN charge made the unethical demand that he wants service charges in advance i mean before providing the service .We request you to take the serious action against the service center IN charge who are not interested and handover to those who take care for orient customers .Please resolve the issue at the earliest .

Water started leaking within 4 months from purchase...complaint raised on Feb 17, 2022 and issue still not resolved...worst customer care and service centre...no proper response...Regret buying this...my ticket number #C[protected]

We bought geyser 2 months ago only. but it's started dripping water from the below pipes.we made a call to toll free and they said that tank is the problem, we will come and change it.but they didn't come yet. it's been ten days. it's sooo irritating about your delay

We bought a mixer grinder from Sandeep electricals (12, narain mkt Sadar bazar) serial number is[protected] date on 15/9/2020 but now the machine is not working. Kindly work on the complainant.
Thanks
Nitin Bhatia
[protected]
[protected]@gmail.com

Water heater worked properly for 4 days after technician has visited and then again facing an issue i.e hot water not coming. Kindly check and send technician ASAP.