Orient Electric India — Behaviour of customer care executive

TAUSHIF IDRISHY

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400097

I called to the customer care on July 3, 2017. There was a executive name SHAGUN SHARMA she was picking up my call and using the mute button again and again and said that as there was no response so disconnecting the call and this happened 5 time times and she didn't answer the call. While after some I called from the same phone and spoken with mother executive and that executive resolve my issue and he was able to here me.

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Comments

Tanmay Shelke

from Mumbai, Maharashtra

We have purchased arctic fan of 1200 mm but it is very slow from the date when we brought it.We have complaint 3 times but they tell us that this fan is already slow . So i want to say that if the fan is slow then not only manufacture it. That is what i want to say.

Orient Electric's reply, Jul 20, 2017

Hi Tanmay,

We regret the inconvenience caused to you. We request you to please share your complaint and contact details with us so that our team get in touch with you to resolve the issue as soon as possible.

For any further assistance please feel free to contact us at 91-11- 40507000 and email us at
[email protected]

Regards,
Team Orient Electric

Deepti Tyagi

from Noida, Uttar Pradesh

Sir maine fan liya tha wo chal nhi pa rha hai. my contect no [protected]...my mail id- [protected]@gmail.com