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Orient Electric India — non functioning of new airtek cooler

I have bought a new orient airtek cooler from vijay sales preet vihar on 30th april. It was delievered on 1st may. Since then its pump is not working. I have complained about this to vijay sales but they said it is orient company's issue. I called them, they registered my complaint but since then no service techichian has visited. I call them daily they said technician will visit today but no technician ever visited. I want refund of my money because they provided me a defective piece and even they are not bothered about service.
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Hi Ritika,

We regret the inconvenience caused to you. We would request you to please share your complaint and contact details with us so that we can escalate the issue further.

Regards,
Team Orient Electric
I have taken a ceiling fan before 9 months. Now it is giving problem. Speed no.1 2 3 are working by remote control but 4 and 5 speed is not working. All others switch in remote control like power and timer are working well but only 4&5 speed button does not work and neither LED light is glowing but in remote it glows.

Hi Harihar,

We regret the inconvenience caused to you. We would request you to please share your complaint and contact details with us so that we can escalate the issue further.

Regards,
Team Orient Electric
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I have lodged a complaint about sounds in 3 of my Ceiling Fans (Areta) which i bought 3 months ago. I called up customer care and they gave me Abhishek Gupta no. [protected]. Abhishek Gupta told me he will send someone regarding my complaint. But still nothing has happend. I called twice but no reply yet
Orient Electric's reply, Jun 14, 2018
Hi Rajib,

We regret the inconvenience caused to you. We would request you to please share your complaint and contact details with us so that we can escalate the issue further.

Regards,
Team Orient Electric
I am purchase two orient fans but one fans is not working plz solve my issue
anand nagal's reply, May 31, 2018
plz sir
i am anand nagal from nohar tehsil nohar distt. hanumangarh (rajasthan)
iam purchase two ventto orient fans but one ventto orient fans is not proper working
plz solve my regarding issue
thanks sir
Orient Electric's reply, Jun 14, 2018
Hi Anand,

Hi Rajib,

We regret the inconvenience caused to you. We would request you to please share your complaint and contact details with us so that we can escalate the issue further.

Regards,
Team Orient Electric
Hi Rajib,

We regret the inconvenience caused to you. We would request you to please share your complaint and contact details with us so that we can escalate the issue further.

Regards,
Team Orient Electric

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    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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