| Address: Krampura Branch, New Delhi, New Delhi, Delhi, 110015 |
I Prem Dutt Sharma having saving account number [protected] & Customer ID[protected] with your OBC bank & branch is Karampura, New Delhi.
On dated 11th Dec 2019, I went to OBC ATM (Place - Choti sabzi mandi, Janakpuri, New Delhi) for depositing the cash amount- 4200/- in my above said account number. I deposited the cash Rs. 4200/- in the above said ATM place around 12:00 to 1:00 pm, but from ATM machine I did not received any receipt or any confirmation. ATM machine took the money but, no receipt i found and there was no guard also.
Then i visited my bank also, they said wait for 24hrs may be then it will reflect. But I did not received any message also. Then again today I visited the bank, they said do the complaint.
Sorry to say, today I visited again my branch, and the staff was saying only compnaint ID is raise by the department but " Aaj tak kisi ka paisa wapis nahi aaya hai". This is the way your department is working and handle the situation.
Branch Manager also dont have any answer for my complaint, where I should go for my money. I want my money back. Please look into this matter immediately, otherwise i have to knock another gate. I m asking for my money and it feels like i m begging you. This is my hard earned money.
Till date I didn't received any call from your department regarding my complaint. Please take action on my complaint and credit my money in my account.
How many times I have to visit or mail to you, please I am requesting you look into this matter immediately. I have mail these above things to OBC Bank department. They are not listening anything. No they are saying your complaint is closed.Without resolved how can you closed my complaint.
Please look into the matter, and credit the cash amount on my above said account number.You can check on camera also, I visited in your ATM place. and requesting you please you should have to put the proper working ATM machine. The receipt is very must. Please credit my amount in above said account number. I have deposited cash in the ATM machine.
Oriental Bank Of Commerce customer support has been notified about the posted complaint.