[Resolved] Oriental Insurance Company — absolutely pathetic customer service and unprofessional behaviour

3 Reviews
Ghaziabad, Uttar Pradesh, India
 Saurabh Srivastava
This is for the second time my fate forced me to get claim from oriental insurance company.
First time, i did not know about how # oic actually is, so i had taken my first motorcycle with oic insurance.
It was a 1lac rupees motorcycle (In 2009).
It met an accident in second year and the estimate of repairs was 34000 (34k), cutting the story short, the surveyor approved just 3400 (3.4k) only.
His name was manender (He sits in cbo2 office, ghaziabad, nehrunagar, near navrang cinema).
What i do not understand is, why the hell these kind of people took birth on this planet, and that too as human.
Now after almost 5 years, i bought a 2lacs rupees motorcycle and because the auto maker has some association with this # stinking company, i had to take their insurance, or else i had to look for, select, apply for and buy insurance the same day when i was inside the showroom, doing all the payments.
So for 1st year, i had to get this nail named oic in my [protected]@.
Here i am, more than a month has passed, still waiting for money. And this time i can clearly see how jacked up a company can be officially. They ask you to submit a form that they call discharge voucher and which tells company that you are satisfied with the reimbursed amount and have no legal right to raise any issue in future regarding this claim.
And this is what is to be signed before even getting the amount.
So you are actually declaring that you are satisfied with the amount that has been paid to you, for the amount that you never got, or may never get in future.
Why i am writing this, to make people aware of oic and any other govt. Company selling insurance of any kind.

absolutely pathetic customer service and unprofessional behaviour
Complaint marked as Resolved 2017-11-20 18:42:46
It is because of the fear that my claim wont be passed if i keep this complaint visible. Please hide it or mark it resolved and/or delete it

Complaint Status

[Nov 20, 2017] Oriental Insurance Company customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0


I Mrs.Nandini Chikode put a claim for reimbursement expenses for eye surgery vide my pol.no.131490/48/2017/534. I bring to your kind notice that Eye Specialist done my Eye Angeography. I put a claim for my expenses to be refunded. But M.D.India rejected my claim.

Please accept my grivance against non payable of claim.

My policy no.163900/31/2018/496
Accident clam not received me

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    +91 11 3320 8485
    +91 11 4365 9595
    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
    Oriental Insurance Company - absolutely pathetic customer service and unprofessional behaviour