Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 2%
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527
COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
151
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72

Phone:
Phone:
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56
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31

Customer satisfaction rating
2%
Complaints
527
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company related photos (80)

Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — Mistake in policy details

 umeshpatel1111
Sir,
I take my car policy through policy bazar but two mistake in policy.
One my car seating capacity is 5 person but policy shaw 4 person. And second my car body type is saloon not hatch back. I mailed my new and old policy paper on below mail id - mandakini. [protected]@orientalinsurance.co.in, but no any reply come.
Regards
Umesh a patel
Mo[protected]
Car no-gj2bh3431.
Policy no-211200/31/2018/25786...
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — Delay in settlement of claim of policy no.192000/31/2017/5712

 lokesh nahar
Sir we are not receiving our claim amount till date (29/05/2017) after submitting all necessary documents of our policy no 192000/31/2017/5712. Document submitted in month of dec -2016. After documentation we already compliant telephonically and in local office also. But we are not receiving positive response. So please issue our claim amount as early as possible....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — Claim of burglary

 Ravinder singh deshwal
Ref. Burglary claim no.252100/48/2017/030002. I approching in gaziabad branch since april month but not resovle the issue. I am not satisfied this claim assessment report by taraani surveyar and approved claim not justify. Hence i requested for review of claim assessment report again. I will be obliged for company for rectify of issue in earlier. Regards ravinder singh deshwal. Mail id [protected]@rediffmail.com [protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Claims are not approved since last 8 months

 Dr Naresh Dabhi
My 2 claims submitted in october 16 but oriental & mediassist tpa had taken 8 months of time (Till today 23/5/17) and no any result comes. They said in process/in investigation that's all. Both claim amount is approx 74000. There is a pathetic & rediculas experience for me. Kindly help & guide me.
Po no 144000/48/2017/7745 oriental insurance
Claim no 13357865/13405089...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Policy certificate- reg.

 chinni nani
I, K.Ravinder Goud, requested for renewal of my bike policy No.433590/31/2017/633 through online (your official site) on 04.04.2017 and paid Rs.1069/- by my A/C No. [protected], SBH, JALLARAM.A Receipt also generated bearing proposal No.R/433590/31/2017/633, Transaction ID: ISM[protected] and policy No.433590/31/2018/12.I have received a message from bank (SBH Jallaram)that Rs. 1069/- debited from my account and credited to the a/c POS OICL at OICL txn#IT[protected] on 04.04.2017. But till now I have not received my policy certificate.I tried to enquire with your official site about the policy with...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Denial claim no.14248684

 Shaik Meeramohiuddin
I shaik meeramohiuddin with policy no.463400/48/2017/132. I have claimed for reimburse the amount which i have joined trust hospital, kakinada with chest pain on 28/03/2017 after three days they dischrged me. They do necessory tests like ecg, 2d echo, blood tests and angiogram etc. After discharge i clamed the amount, after one month fifteen days they rejected my claim and intmating that your policy is not completed 2 years but iam renewing since 2013, now fifth year. New policy no.463400/48/2018/112. They abusing that iam alcoholic and smoker. That ten years back history. Hence irequest you to...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Vehicle insurance claim amount not refunded yet.

 Sandeep Keshava
Vehicle insurance claim amount not refunded yet.
Its more than a month now chasing the oriental team, they don't even provide timely updates. The contact person mandakini balodhi never reply to any e-mail and there is no much updates in online portal.

My policy number : 211200/31/2017/3888
Claim number : 160000/31/2018/030002
Date of loss :[protected]
Date of claim intimation :[protected]
Date of approval/rejection :[protected]

Oicl department : 211200
Oicl office : do2 new delhi...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Refund of premium - no claim bonus

 Bansravinder
M/s Oriental Insurance Co. Ltd.
7678, Singh Sabha Road, Near Amba Cinema Road, New Delhi

Kind attention : Mr. Deepak Mittal

Medical Insurance Policy No. 271500/48/2017/3619

Plan - Family Floater – Sliver Plan -17/11/16 to 16/11/17

The above policy was renewed on 15th Nov 2016 for a period one year and paid premium of Rs. 13159/- ( Premium– Rs. 11, 443/- & S Tax- Rs. 1716/-). I am holding the above plan since 2010 & first policy no. 271500/48/2010/1656.

Further, till date I have not claimed any medical benefit...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — Not getting vehicle insurance claim since 11 months

 abhinandan sood
Dear sir, this is regarding a car insurance with insurance no 263201/31/2016/4525 of vehicle tata indigo 2008 model with vehicle no hp53c 0114. My above said vehicle got burnt on june, 11, 2016 at nagoya bagwan (Himachal pradesh) whose insurance claim is pending since then. I knock the door of company office many times but company is delaying my claim because o[censored]nknown reasons. Sir, company has not even cleared the status of claim whether they are giving total loss or not. My completely burn out car is getting corroded standing there since then and is in condition not to get repaired now. Sir,...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Non receipt of medical insurance documents or policy

 sb8830
In reference to subject I would like to bring to your notice that i had proposed for a oriental insurance medical policy through Oriental bank of Commerce Deesa Branch & amount also debited from my account on 8 june 2016.

Till date i had not received the policy nor any information in this regard from bank or the insurance company.

Kindly revert back for the same matter as waiting for medical insurance document from 8th june 2016 or else give me the tentative date on which I will receive my oriental insurance documents.

My detail are as under Oriental...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Vehicle registration no. Kl -12g - 4127

 T M Prakash
I was holding the insurance policy of the subject vehicle with oic ltd bangalore office, but unfortunately the policy is missing from me.
Now i want to renew the policy. I don'd remember the policy number or the due date to be renewed. So i kindly request you to get me the policy number so as enable me to renew the policy.
Or please help me to renew the policy....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Claim amount payment not received

 mohd javed Chohan
Dear sir,

Sub: insurance clearance status and claim amount payment
Policy no. : 215700/31/2016/54005

This is to inform you that we have log the insurance claim of rs, 20547.00 against above policy details on dated 13/12/2016 but still we have not recd the status of claim.

We have request you to give us the statues and how much time still waiting.

Thanks,

Your faithfully
Mohd imran
Policy no. : 215700/31/2016/54005
Reg. No. Rj10ca6222...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — Car insurance claim and irresponsible staff

 Shashidhar Gowda
Pathetic service given by mg road branch team leaders (Mr raghavendra and mr krishna) fast 5month am waiting for my claim... Basically i will not drink... But simply you people are blaming me like that day i drunk and drive... Plz show me the evidence for drunk and drive... I have submitted alcohol certificate... It's clearly mentioned like "as per our records at the time of examination, he was not under influence of alcohol"
Above statement from st johns hospital bangalore... I have all the records... I will wait onther 3days if i not get any response from you people will take this to onther...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — Misguided my policy clams, and denai for the payment.

 [email protected]
Sir, my name is sudipto bhattacharjee, son of bulbul bhattacharjee, holder of policy, my mother hospital admitted 19/12/2016 -04/01/2017. But hospital authority many time apply case less and there's no respond at the end of discharged 1, 37, 000 nearly, after i am re embracement that time i safer tomich harassment and money time of query, where as my policy is allow pre-existing element if any, and and tpo told all preexisting discs, and they will not pay, after my mother admit 12/04/2017 -14/04/17, that's 3 yer, again my classless is hold un known resen, this time i'll pay 50000 around, and go...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Bike missing since December 2015 & still I've not got the insurance money.

 Saket_Shubham
My Bike whose registration number is BR-01BE-5531 has been thieved on 26th December 2015. I filed a complaint​ related to it in the nearest police station with the Case number - 869/15 on the very same day. It has now been 16 months, since that incident took place, and I've still not got my insurance money. Your office staff says that it's not their responsibility to help me for the same and when I go to police station, where I filed my complaint, they say it's not the right time to do such works. Please help me out as I've been a loyal insurance consumer of Oriental, but in the return I'm getting...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Intimation of accident and injuries to third party

 SANJAY C BAGADE
I have hyindai i 10 vehicle having oriental motor insurance policy no 161791/31/2017/527. My above mentioned vehicle had accident on 8/04/2017 by two wheeler of poonam roopesh mahajan, ( third party) r/o anagha society shani mandir, near rayba hotel, nasik. The said accident took place on way towards pathardi town from pathardi phata in nasik. After accident two wheeler driver poonam mahajan which is third party is admitted in vakratund hospital nasik for treatment. This is for intimation. Sanjay bagade. Nasik...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — Reimbursement claim was not settled

 Ni3 pawar
I have submitted the claim - mdi3024474 at MD india healthcare services pvt ltd on 2nd of Feb 2017 with all the original reports and supportive documents . after 15 days of submitting the claim i have called everyday and they told me it is under progress. And all the sudden they told me that the claim cant be processed. The insurance company or the broker did not inform me about the policy details. like what would get covered and what not .Policy no :- 182000/48/2016/3064. ( The orientel insurance company )...
Complaint comments  Read comments [5]Complaint category Health & Life Insurance

Oriental Insurance Company — My policy no 141601/31/2017/6501 I have no revived any payment 10 days going on till date I have no any track when revived payment

 Divyaraj raj
Dear sir/Mam
Chetansinh parmar policy no 141601/31/2017/6501 I have no recive any payment after 10 days and no any track when company reversal payment pls note that every 2 or 3 days going on company ask another paper every documents ready but no response till day solve my complain and don't realised my payment every two or three day company agent say gave me your licence foto etc.
Pls payment relieve immediately...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — Deduction in claim 60%

 Rajesh gangar
Policy no. 131401/48/2017/7678 dt 22/03/2017
sir
i rajesh gangar sending this complaint on behalf of Mr. Ravji vadhan (patient kasturben vadhan ) ., there is a claim of cataract operation done on 01/02/2017 at Amber eye care micro surgery, naupada Thane west. which is also on your cashless panel hospital list.
Mr. vadhan has ask amber hosp. for cashless but the hosp deny and told him to go for reimbursement.
now total bill of one eye cataract surgery is 52500/- but MD india has settled for 24000/-, it shows that this is a package. if it is a package then amber hosp...
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Oriental Insurance Company — Regarding non payment of insurance claim of your car

 anujad23
Respected sir, my name is dr.anuj chaudhary and we have a toyota corolla altis car which is insured through oriental insurance with policy number 215300/31/2016/11240, car no.is UP14BP9594.The car is in the name of my wife.we have not received the insured amount which we claimed around 5 months before and has been harassed time and again by the officials of rohtak branch.kindly help regarding the ame or else we have to go to the court for the same.thanks...
Complaint comments  Read comments [1]Complaint category Insurance

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