Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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72

Phone:
Phone:
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56
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31

Customer satisfaction rating
3%
Complaints
518
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — claim settlement

 Sandhirrk on Jun 11, 2018
My wife was insured with oriental since 1993. She fell sick in november 2017 and was hospitalised for 6 days initially and for a month thereafter. Claim for the first sickness was partially met. Rs 40k against hospital bill of rs 140k. The second bill was for rs 780k. Claim submitted on january 1, 2018 is being stalled on one pretext or the other.
The insurance company has unilaterally with no claim bonus, medical test fees every four years and is applying the rules of group insurance to our claims while our policy is individual policy and the premium is almost five times the premium for...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance — transfer of ownership of car insurance

 ravzz78 on Jun 7, 2018
Dear sirs,
This is to bring in your kind notice that i have purchased a car insurance policy from oriental insurance via policy bazaar on 4th may 2018 with a request to transfer the ownership in my name on 2nd june 2018 to [email protected] & cc to mandakini. [email protected]

In respect to the same i have attached my car rc & other formalities and requested for an immediate transfer of ownership of the policy in my name, it has already been 4 working days and we have not been getting any concrete response neither from policy bazaar where we booked...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — oriental insurance dump innocent people.

 Indi Saggu on Jun 6, 2018
I trying insurance no. From last 2 days but insurance companies all no. Not connecting.
I met with an accident on 4th june at 21:00hours. I sent email regarding the issue to the oriental company but company don't have courtesy to contact me. My family totally harassed from this situation.
If company not able to fulfill customer need, then why company run there business.
I want claim from the company....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — refund claim (health insurance) for ccn#16293536

 Sandhya Jaiswal on Jun 2, 2018
This is regarding a claim settlement of my father mr rajendra prasad who has expired as on january’12 2018 and discharged from the hospital same day after death, we submitted our claim as on february 5th 2018 within time limit of 30 days which had been received from the concern department as on february 7th 2018, i have received confirmation mail for the same. However as per scrutiny of the officials they demand some more info and some relevant documents which also been provided to them, it’s been 4 month claim is not settled yet, when i approached to concern officials firstly they said your...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — no response from the insurance since more than a month.

 Charula on May 23, 2018
My name is charula dewangan and my hcl employee id is 51623996. I have twin babies born on 31st december 2017. I claimed for the insurance money on january and they took 2 months to give the money. From the very start i have been asking for the settlement form but it's been 5 months that they have not given me the hard copy of settlement form. From a month, they have stopped to reply to any of my mails and my money is stuck because of it.

I have bumped the issue on ticket#[protected] several times, however, there's no response to it. After too many emails they said that they...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — motor car insurance settlement pending since 2017

 Ameeee on May 16, 2018
My car meet with an accident on april 12 2017.
Policy no - 171601/31/2017/861
Claim no - 171601/31/2018/000020
Policy issuing branch - 2nd floor, firoz chambers khand bazaar, lalgate surat 395009
Irda token no[protected]
Entity reference number : oic[protected]

My claim was declared as total loss in 2017 april.
Today its almost a year an two months have been passed. I am suffering without a car, as my claim is not getting settled. I started sending mails to branch manager and other authority.
As per recent update i was told...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — refund not received for my cancelled insurance policy

 Gaurav Jauhari on May 16, 2018
Sir i have applied for my oriental insurance policy refund but no refund has been received till now. It has been more than one month of cancellation of my insurance policy. The refund status is still pending. Kindly do needful. I shall be thankful to you.

The details of insurance policy cancelled by me is given below:

Policy no. Is : oicc242596/31/2018/tmp/91329/01
Policy issued on:24.03.2018
Name of insured:gaurav mahan jauhari
Period:24.03.18 to 23.03.19
Total premium paid:20, 254/-

I have also lodge complaint with mr. Y....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — car insurance claim #claim no. 272700/31/2018/030137

 paritoshyadav on May 16, 2018
I met an accident on dec-17. I had repaired the car and a amount of 155833 been paid by me in cash and same has been filed for claim. I hold a zero dept policy from oriental policy#211200/31/2018/21460. But i got only 129895 as approved amount for claim. I am asking oriental officials to send the details where they have deducted rest of the amount i. E[protected] rs). But i am not receiving any response. I should get all the amount which has been claimed as per honda service center receipt and surveyor. Please assist on this.

Below is claim no# claim no. 272700/31/2018/030137,...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — non receipt of draft

 OBC on May 15, 2018
Ref. Policy no. 131300/48/2017/2102
I had sent draft no. 7111290for rs. 5201 on 23/03/18 for renewal of above policy
I rcvd a call from ms. Gajmala that premium for renewal of policy works out to be rs. 3487/-so i sent draft no. 711292 on 27/02/18.
I have not received my draft returned till date. On contacting ms. Gajmala she says she has no information.
Pls return my draft along with interest.
Regards
Deepak bhoir. Phone. No. [protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — no entertain medical bills & pending claim against nagrik suraksha policy

 prtp1973 on May 12, 2018
Sir. My accident being was on 15/09/2017 on road duty time. All medical bills sending to oriental insurance on dec-17. After 4 month now claim ignore 7 return all bills on 30/04/2018. Concern person mobile no. Is p. K. Tiwari m-[protected]
Dear sir, pl. Take immediate action.
My continue policy no. Are given below:
Policy name - nagriksuraksha individual policy - policy no.1-252402/48/2017/601, 2-252402/48/2018/731, 3-252402/48/2017/718, 4-252402/48/2018/668- name pratap singh, m-[protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim not refund since february 2018

 premduttsharma on May 12, 2018
Hello sir,
1. Car policy number 2112003/31/2018/80090, had filed claim in february 2018, and multiple mails were sent at email mandakini. [email protected] However only after multiple emails follow-up we were informed that we need to provide previous policy number, which actually i do not understand why it is needed when my current policy is running with oriental and no refund was made to me.. And no response i am getting from oriental and above mentioned email.

2. Again last week my car met with accident, and i had been sending emails and reminders at mandakini....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — cancellation of dependents insurance policy.

 Beerappaps on May 10, 2018
I am manjunatha v axis bank employee and i accidentally/ mistakenly selected parental issurance while submitting and which i tried cancelling immediately, but it didn't the cancel request.
I do not want to add my parents for this insurance because which i already have made from outside and now it is waste of money here. For the insurance company is dedected rs 29200 amount from my salary account.
I do have my personal commitments like education loan and vehicle loan which i need to pay, there is short of money to pay those loans now and i cannot explain these things to bank now, where...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — not giving proper claim

 Romi Kumawat on May 9, 2018
SIr my car number is RJ14CQ0172 swift Dzire
My car had a accident 4 May 2018 at Jaipur Shayam Nagar
sir this accident is happned in such a way that my car get damaged from both side ( front and rear bumpers ) . Now the surveyor is allowing only front bumper paint job rest they are not considering in Insurance claim.

I tried my best to convey the situation to higher authorities but no one is able to give me any satisfactory answer.

My car is right now in Vipul Motors Jothwara Jaipur
polici number is 215700/31/2018/48105...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Oriental Insurance Company — motor insurance claim rejected without a valid reason

 madsagr on May 8, 2018
There was a burglary in my house and my car keys were stolen. An fir was registered and copy provided to oic. As part of repair, the complete lock set my car was replaced with new keys so that car cannot be opened with old stolen keys. I submitted the claim for getting the cost of lock set set etc... The insurer has declined the claim. I requested them to reconsider as this is a pure case of theft, but no one in oic is responding to my query and the status of my claim is declined.

Claim 270011/31/2018/041725

Branch 272200

Policy 271702/31/2018/041725...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — claim payment not received

 sanmati roti bank on May 5, 2018
महोदय,

मैं राम किशुन पुत्र श्री लाल बिहारी निवासी D-38, उद्योगपुरम, परतापुर, मेरठ निवेदन है कि मैंने अपना बीमा द ओरिएण्टल इंश्योरेंस कम्पनी लिमिटेड द्वारा कराया था | मेरी बीमा पालिसी संख्या 252405/48/2017/1720 है |

दिनांक 01 जून 2017 को सुबह...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — regarding health policy 2532004820171902 claim

 Satish agg on May 3, 2018
Dear sir
I had suffered remove gall bladder stone from max hospital of my wife (Nirmala agarwal) dated 23 oct 2017 and had lodged a claim with the insurance company and latter on raksha tpa dehradun, all the documents and all claim query were submitted to tpa, s office by hand on time. Inspite of serveral visit to bo dehradun nothing has been done till date,
Kindly look into the matter and get my claim settled at the earliest....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — partial claim settled claim id: 16781841

 axissumanta on Apr 19, 2018
Dear sir/madam,
I, sumanta chowdhury, working with axis bank ltd, emp no 37037, having a corporate mediclaim policy with oriental insurance company and third party medi assist india pvt ltd. I have submitted a claim id 16781841 towards expense of my wife's treatment in tata memorial hospital, parel, mumbai and she diagnosed with carcinoma, ovary (High grade). I have submitted the claim towards expense of chemotherapy cycle 2& cycle 3 but rs 12078 & rs1186 not paid drugs & co pay charges respectively. I have raised a ticket no 3550466 regarding partial payment but still reply awaited. It...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — non issue of health card and list of hospitals

 yadvender on Apr 12, 2018
Dear sir
I have purchased mediclaim policy from pnb otiental royal mediclaim in march2017. The same was renewed in march2018. But it is matter of regreat that till date the insurance company has not sent me the health card as assured at the time of purchase of policy. I was also told that the list of hospitals will be sent to you where you alongwith yr family members can go for treatment in case of any ailment. Kindly take up the matter with the concerned qurter and conveyed any action in this regard to me at the earliest.
Thanks
With regards
Y k sharma
Pol no:...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — not getting any response on my theft claim since many months

 ashishchauhan161 on Apr 12, 2018
Dear sir/madam
My car was stolen on the date 09/06/2017
My car was insured from oriental insurance company online.
I have submitted all documents that they had told me...
They are not receiving my call even they dont have time to reply my mail..
Its about to be 10 months of that... Kindly help me to settle the claim of my car..
I am attaching the copy of insurance company......
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — not receiving claim of my light vehicle no up 25 be 0505 nissan terrano against policy no 200211/31/2018/95819

 drpramod1961 on Apr 11, 2018
I have have insured above vehicle online through policy bazar vide policy no -200211/31/2018/95819 which is effective from 5/11/17 to 4/11/18, that is cashless, bonut to bonut. My vehicle got damaged on 21 jan 2018 and for that i have rang up to all four telephone numbers given on the said policy ie no[protected], 28758823, 28753268, 28750844 but nobody has responded even phone was continuously ringing for 2 days. Then on 22 jan 2018 one no was picked up and nobody was ready to carry vehicle from place of accident to nearest show room of nissan terrano, ranchi and i was asked to carry vehicle...
Complaint comments  Read comments Complaint category Insurance

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