Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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518
COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
149
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72

Phone:
Phone:
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56
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31

Customer satisfaction rating
3%
Complaints
518
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company related photos (77)

Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — not got claim amount..

 amansoni27 on Jan 29, 2018
Policy no.211200/31/2018/89322
Filed claim in november 2017 but not received the claim amount till 29th january.
Dispite various attempt... They are just saying it is under process but not telling exact claim status.
Please i request you to look into my matter... And help me in getting me my claim amount.
It is a worst insurance compney
Contact number [protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — car insurance policy no. 211200/31/2018/101730.

 AshwaniTripathi on Jan 20, 2018
Dear sir/madam,

My vehicle (Esteem registration no. Up16 r4110) got an accident on 10th december 2017. This vehicle is insured with "the oriental insurance company limited" against policy no. 211200/31/2018/101730.

I have been trying to file insurance claim for my four wheeler vehicle that was involved in an accident on the 10th of december 2017. I had sent the claim form along with estimate and policy to the concerned policy issuer but have not received any response yet even after writing several mails and constantly calling the number of the carol bagh branch in...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — oriental insurance company have not given any claim of the insurance.

 Singh Kumar Ratnesh on Jan 15, 2018
Sir/madam,
I have made a insurance of my car from 'oriental insurance company'purnea, bihar and approx. Two years ago my car damaged accidentally. But they haven't given any claims for this.
My car number is - br-43b 3482. Owner's name - ratnesh kumar singh.
Not resolves oriental insurance staff (Raj kumar sir) he has been more disturbing me.
I request you to solve my this problem and help me to claim my price of the insurance.

Thank you....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — motor insurance... do : delivery order : 211200/31/2018/35047 : hr51be8882

 RK---gulati on Jan 6, 2018
Oriental insurance is worst insurance provider and their claim procedure don't have any tat for customers... We all bought insurance to make ourself free from any unfortunate things but if we talk about insurance company like oriental insurance they never support in these things.

I took car insurance from oriental on a thought that this is semi govt orgnisation and i will be in safe hands but they are thief.

Unfortunately i met with an accident on 17 dec 2017 and sent my car in workshop which is in cashless list of insurance company but after 20days my car is still...
Complaint comments  Read comments [1]Complaint category Insurance

The Oriental Insurance Company Limited — reimbursement claim - cheating by tpa and the oriental insurance company limited

 Archna_Singh on Jan 4, 2018
After much to and fro, i had filed a complaint with ombudsman last may but i still haven't received any response from them. Kindly help

Reference: happy family floater – 2015 policy no.: 215300/48/2017/913 on[protected].

Dear sir,

With reference to the above, please find enclosed the reimbursement claim, along with the duly filled form and all relevant documents.

The claim was initially lodged with your appointed tpa - emeditek tpa services limited through max healthcare gurgaon and all the relevant documents were submitted to them....
Complaint comments  Read comments [3]Complaint category Health & Life Insurance

Oriental Insurance Company — medi claim settlement claim ref no : 55621718147694

 armature on Dec 7, 2017
Memberid : o[protected]
Policy no : 131500/48/2016/5815
Policy period : 07/02/2016 to 06/02/2017
Insured name : mr jadhav chandrashekar
Claim in respect of : smt malati jadhav
Relation : mother
Claim ref no : [protected]
Dev officer/agent code : na[protected]
Hospital name : holy cross hospital - kalyan (Only for m t n l)
Claim amount : 93292
Diagnosis : biameleolar fracture left ankle with hypertension diabities managed conservatively
Date of admission/date of discharge : 28-nov-2016/08-dec-2016...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — delay in submit the claim

 Karuppiah Muthiah on Dec 5, 2017
My claim was pending last 60 days with you.

As per oriental insurance reply the dub decision will be taken by tpa not insurance company but as per your statement was difference.

Kindly resolve the issue asap and clear my claim.

My claim amount was rs. 4037/- only but every the premium i was paid rs 15, 000/-.

Kindly consider customer view also for customer services.

Dont push us to piller to post for rs. 4037/- claim....
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — wrong resolution for rejection of claim

 Prasham Shah on Dec 2, 2017
From,
Kirtibhai m shah
Residence-malad-e (Mumbai)
Policy no-131102/48/2018/1786
Dated: 1st december, 2017
To,
The oriental insurance co. Ltd.
No.8, vishva vinay bldg,
Behind johnso, bhagoji, keer marg,
Mahim-400016
Subject: declining your “denial letter” & reason of claim given by oriental insurance co. Ltd.

Details:
Claim no[protected]
Policy no: 131102/48/2018/1786
Patient name: kirtibhai mafatlal shah
Policy holder name: maltiben kirtibhai shah
Maid: 272577
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — absolutely pathetic customer service and unprofessional behaviour [Resolved]

 Saurabh Srivastava on Nov 20, 2017
This is for the second time my fate forced me to get claim from oriental insurance company.
First time, i did not know about how # oic actually is, so i had taken my first motorcycle with oic insurance.
It was a 1lac rupees motorcycle (In 2009).
It met an accident in second year and the estimate of repairs was 34000 (34k), cutting the story short, the surveyor approved just 3400 (3.4k) only.
His name was manender (He sits in cbo2 office, ghaziabad, nehrunagar, near navrang cinema).
What i do not understand is, why the hell these kind of people took birth on this planet,...
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — my car insurance claim

 Kapil Kuroliya on Nov 17, 2017
निवेदन है कि मेरी रेनो क्वीटड कार क्रमांक एम.पी. 28 सी.ए. 5548 जिसका Oriental Insurance Company Branch Jabalpur में पंजीकृत है। उक्त कार का दुर्घटना में टूट फूट होने के कारण से ‘’रोड साइड अस्सिटेंट’’ के माध्य म से Service Center उन्नति व्हीकल प्राईवेट लिमिटेड नागपुर में माह...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim

 ShuBh Rai on Nov 16, 2017
Oriental insurance policy no - (22370/31/[protected]
I'm shivam kumar rai from khalilabad district-sant kabir nagar
Sir hum ne apni bike ka
Accidental claim kiya tha oriental insurance company ko but 2 month bad bhi claim pass nhi hua oriental insurance branch basti me bhi complaint kiya but waha se bhi koi response nhi mila
Insurance agent ne 95% mattel claim and 75% fiber claim bola tha bike agency se 13000 ka claim report bheji gai thi but 5500 ka hi claim insurance company dwara note ki gai h jo ki... Abhi tak claim pass nhi hua h......
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — agent is mannerless and does not offer support at the time of emergency

 murtuzi on Nov 6, 2017
Hello oriental insurance team,

I bought four motor policies, one fire and theft policy for my office through your company 3 months ago, three for my family motorcycles and one for my car.

My car met with an accident on thursday, the driver died and 4 people are in icu. (I wasn't in the car).

I reached the spot, went to the police station to do all the paperwork.

While doing so, i called the agent and asked the procedure to file the claim with the insurance company.

The agent told me to come back to burhanpur and arrange...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim for my car mh04-ed-0956 (131300/31/2017/5990)

 Vinod Jadye on Nov 6, 2017
This is in reference to my car insurance claim (Policy no -131300/31/2017/5990) documentation submitted to your office by surveryur on 07th sept 2017 at your ghatkopar (Mumbai) branch. I have been having regular communication, conversation or followups on this with staffs from your organisation since 7th september, 2017 however till now i have not received any eta on when i will get my insurance claim. Also there is no response (Not even an acknowledgement) to an escalation emails i sent on 22nd october and 28th october, 2017 to thomas sir based on escalation path mentioned on your website.
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim amount not settled

 Venky Bhajantri on Oct 31, 2017
Policy no: 421402/31/2018/3375
File no: 1709/33655

Hi.. This is a notice bring you that i am claimed my car insurance towards vehicle repair!! By that time i paid the entire amount.. As one of your executive by name thammaiah said that we need to settle the complete amount to get the car from service center.. When i asked for the amount he said it will get credit to my account directly!! That to with in 7 working day's! So i have shared my account details.. Along with all the other documents!! Now it's comes to more than one month still i haven't received any money...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — didn't get amount of claim

 Kukkar Rahul on Oct 30, 2017
I, narender kumar from sri vijaynagar didn't get the money for claim in my account. My vehicle no. Is rj13sx1188 tvsjupiter and policy no. Is 243194/31/2018/595 and prev policy no. Is 243194/31/2017/673. Please deposit the claim amount as soon as possible. The oriental insurance comapny's manager of sri vijaynagar is giving the excuses from the last month that i would get my caim amount bt i don't get money for claim till now......
Complaint comments  Read comments Complaint category Pharmacy

Oriental Insurance Company — problem in agent login

 iqbalmadari on Oct 30, 2017
Dear sir,
I have registered a mail id in system of oriental but i have not received an otp as appended.

Mail id - [email protected]

Sir, i am not able to operate cd account in agent portal. And reset my password and send it to the above mail id.

My agent code id is - ba[protected].

Sir, kindly resolve my problem as soon as possible because it is being pending since more than 1 month....
Complaint comments  Read comments [2]Complaint category Insurance

Oriental Insurance Company — claim settlement of accidental vehicle no. ap01n5644-file no.32662-03.

 Narasimha rao Indla on Oct 27, 2017
Dear sir/madam,

With reference to the captioned subject, i have valid car insurance for my vehicle and have submitted all documents that were asked by the insurance company authorized surveyor for settling the assured amount. I would like to bring to your notice that the amount to which the insurance company has finalized/settled the payment is very low where my car had been damaged in the accident and the cost of its repair was more than 1lakh with engine repair, at the time of visit of the authorized surveyor he conveyed me that the engine repairs are not considered within the...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — premium paid but insurance not done

 Raja1260 on Oct 26, 2017
Money debited by policy bazar from my SBI account for renewal of my motorcycle insurance, but insurance not done. Please return the paid amount to me.
Transaction ref no: IGACGLCKA6
Debited amount is Rs. 2020
Date: 26 th October 2017
Time: 9:26 pm
Insurance company : Oriental Insurance
Reference no: 53963088...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Oriental Insurance Company — claim issue.. provide very low amount

 rimplemalik on Oct 7, 2017
Dear team..
We means our complete family insured from oriental insurance.. We did nt claim.. But my father in law admiited in hospital.. And when we claimed for this.. Hospital bil approximatly 2 lac 20,, andinsued amt is 150000,, but compnay provide just 107000... So in which behalf they provide.. May be some deducted..,, provide maximum to maximum amt...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — fraud in mobile theft insurance

 ashis45 on Oct 2, 2017
I had purchased an insurance policy for my samsung j2 phone, it got stolen, i made police complaint, police tried to search it, and later gave me no trace report.
Alongwith all other requisite documents, i submitted insurance claim with w&ia services.
They kept asking for documents, initially w&ia guys doesn't pick up the phone for guiding towards submission of claim, their mobile app doesn't accept the claim and keep showing error, they need no trace reports, but format is not easily available, police department takes time in complete verification, before they issues no trace report....
Complaint comments  Read comments Complaint category Insurance

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