Oriental Insurance Company — health insurance for my parents

 
1 Review
New Delhi, Delhi, India
 Tanu Tuteja Malhan
I have bought a health insurance from oriental insurance for my dependent parents and getting it renewed for last approx 10 years that too without any claim. Sum insured was of rs. 1 lakh for each parent. This is the first time i lodged a genuine claim under which our total expenses was rs. 97000 approx which is well within the limits of our sum insured but the amount rendered to us for this claim is only rs. 28000 approx. I got a detailed sheet wherein the exact calculation was given, but i am surprised to see they deducted 77.8% for all pathological tests like mri and others and have not paid a single penny for medicines. They only paid for room rent (That too 1% of si) which is fine but nothing more. When i called, they misbehaved with me and their staff mr. Rajeev duggal who is branch head disconnected the phone on my face without explaining anything professionally and talking arrogantly with us

Complaint Status


[Jul 29, 2017] Oriental Insurance Company customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    phone
    +91 11 3320 8485
    +91 11 4365 9595
    location
    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
    Oriental Insurance Company - health insurance for my parents