Oriental Insurance Company — I have submitted my claim related every documents as per requirements of company in November month, but now upto waiting for money

I am Bijoy Roy Chowdhury, my vechile policy from ORIENTAL INSURANCE COMPANY PVT LTD.

POLICY NO. - 311400/31/2021/1146

I am suffering insurance related problem since long time. I have claim my insurance cause of an accident.
But company agent and company's staff harass many time also rude behavior.

At first inform insurance company to i want work my vechile related works from authorized service center that wise i was sent an estimate copy to the insurance company, after that some serious problem cause, i am works in local garage WITH COMPANY APPROVAL AND FOLLOWED BY COMPANY RULES WISE WRITTEN APPLICATION.
but now upto company created confusion with previous estimate and present estimate copy.

I have already inform company in my previous estimated copy have missing some internal parts which have been damage in accident. That wise my local garage estimate value is some amount increase. But company will not satisfied by their own approval.

Please say What can i do now? I am physicaly and mentaly very disappointed and disturbing in company confusing policy wise . In this accident i have spent lots of money in this crisis situation and now i am in some financial problem because of my vechile is my one of my earning way of my whole family but since long insurance company delay my claim progress to completed it by creating problem.

Sir/Mam, my humble request to you please help me in this situation i am in financial trouble, if insurance company will credit my claim amount as soon as possible, i am overcome my financial problem and also save my livehood.