Oriental Insurance Company — Online payment made amount deducted but policy not renewed meanwhillicy expires also

Address:Kanpur, Uttar Pradesh, +91

I made payment of Rs 5374.00 for motor insurance policy on 6th of January 2016 for renewal of policy no 222104/31/2015/10927 through SBI net banking . The amount of Rs 5374 is deducted but error shown on oriental insurance website.
.When I contact to SBI, they confirmed that transaction is successful. I made on complaint on Oicl website and complaint number is 223300/2016/15/19477. I also wrote to all email Id's told by customer care They asked to wait for few days and amount will be refunded if transaction fails. As my policy expires still my amount not refunded .My policy is expired on 31st Jan 2016 . As Sbi has confirmed that my transaction was successful. I have sent at least 15 to 20 emails to all concerned persons for generation of policy .

Name of Insurer : Sweccha Verma

Insured code : 41157096
Mobile no. [protected]
Jhansi, UP
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    Oriental Insurance Company Phone
    +91 11 3320 8485
    +91 11 4365 9595
    Oriental Insurance Company Address
    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
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