Oriflame India Complaints & Reviews

Shilpa...this is exactly what happens when u join without knowing the reality of the person...u may now call me at [protected] n i shall help to het ur products n free gifts...u can very well complaint about it in Oriflame n I can guarantee u tat ur upline can be terminated from Oriflame for such an action...

Oriflame India Pvt. Ltd. — Non-Availability of DTC Buses on Route No.522 & 521 in Dr.Ambedkar Nagar Depot

Dear sir

with above mentioned subject i would like to tell you that i am not getting the proper service of DTC Buses on Route no.522 & 521 in the morning from 7.30 to 9.00 o'clock.I have to reached office before 9.30 in the morning but sometimes i have to suffer.This is not only my problem.This is everybody's problem who are travelling by DTC buses on Route no.522 & 521.

Thanks & Regards
Santosh Kuma

Hi Varsha,

I somehow agree with ur point as Optimals range does not normally suit everyone. May be the person whi suggested u this cream was not very well versed with the products and skin type. U may write to me at [protected]@gmail.com to get the best prod tat suits ur skin and gives u a good glow.

This product doesn't suit me... I have a combination skin but this day fluid product makes my skin oily and dull... Please suggest me some products which is suitable for me...

Hi

The ingredient in this range is a whitening ingredient some sensitive skins which have allergies to this ingredient do show such results.

You can return the product to the company or the person through whom you took it. In exchange can order anything in same price.

Please do check your skin type and its need. I have been consulting Oriflame products from past 5 years and got great results.

Sahana92 : Do you have sweating problem on face. May be I can help consult some proper product to you.

Write to me on vij.[protected]@gmail.com

Regards
Vijeta

i have some pimples on my face and started using orifame products ..tee tree oil and white foaming cleanser, , , , , can white day fluid spf 15 suit me

I wanted to tell you these oriflame cosmetics not manufactured in abroad or imported by oriflame..It is a foreign company and they say it is foreign producta are manufactured in india itself.. The main thing is they keep the product in stock room for long time till it get sold and they clear by giving offers every month.. People they dont know about it and happy to buy the offer thing and suffer like you.. actually this kind of companies should be blocked by india since they concentrate more on MLM business than selling their products.. anyway hope some one can hear you and you will become alright soon.tc

The problem is with the courier company. This is why we say to everyone to buy/send stuffs through a trusted consultant. We have been sending couriers day in and day out but have never heard of any complaint from any of our customers across India. You may write to us at [protected]@gmail.com i[censored] wish to send/buy any prods. We assure you to send new prods with bill.

this is sonal again..
this is ti add...
i dont want any rebate..because i dont want to place any more orders . this is it from my side.
thank you so much.

Subject: White Nettle & Papaya 2-in-1 Anti Dandruff Shampoo and Conmditioner 200 ml. code no. 7028 - legal notice thereof:

Respected Sir,

It is to intimate that I have purchased one White Nettle & Papaya 2-in-1 Anti Dandruff Shampoo and Conditioner weighting 200 ml (code no. 7028) for Rs. 179/- of your company during first week of August, 2011 from Mrs. Saroj, sales lady of your company at Yamuna Nagar.

In this context, it is to intimate that the subject cited product of your company has given me re-action, as after using the same, it has been seen by us that "SCALP MAY JUAI HO GAI HAI OR ROUGHNESS, DULLNESS HO GAI HAI, which gives us very trouble, it seems that the aforesaid product of your company is of very poor quality.

It is, therefore, requested to kindly refund the amount of Rs. 179/- alongwith harassment charges to the tune of Rs. 5000/- within seven days hereof, failing which I shall file a complaint against your company before the Hon'ble Consumer Forum, Yamuna Nagar at Jagadhri. In that case your company shall be liable for all types of costs, charges and consequences arising thereof etc.etc.

Copy of the notice has been handed over to our ADVOCATE for further necessary action in the matter please.

Thanking you,

Vaishali Malhotra D/o Sh. V.B.Malhotra, # 19/3, Hydel Colony, Yamuna Nagar-135001 (Haryana) Mobile: [protected].

BHAI TU TERA DEKH

Oriflame — Splash award promotion

Sir,
I have got a sms in a cell phone today at the morning my no. is [protected] and its showing that i have won prize money 700, 000.00 GREAT BRITISH POUND for 2009 Splash promotion so Sir its fake or true can you please help me out if its true tell me the way how to take the money...

Oriflame — replace product in order

my name is patel, i ordered for the oriflame products by the no. of 13412 on 10th Nov. 2009 & by miss understand they write 13413 by the oriflame branch office subscribers (vily parle), beyond i inform about the miss order , even they dont listen about our request.(i knew it bcz exceeding amount against my estimate by the estimated from catelogue) they increased one more articals,which i dont need, ....................................please feedback me..............................

I wanted to order for product nos 20903, 13909 (2 pieces), 13914 (2 pieces), 21278 (2 pieces), 13851, 2499, 2498, 15281, 17242, 18224 ( 2 pieces), 10635, 10638 . The booking was opening on August 6, when I called on 6th I was told the product is already out of stock. How am I suppose to serve my customers if all products r out of stock?

I have to convince my customers for the products first but I get no support from the company for the products. It’s very discouraging.

Even i agree with the above complaints and faced the same problem.

I agree with the above complaint as even i faced the same consequences.

i completely agree with ms toshiba jain.she is being prudent and aware citizens like her have helped many people.i firmly believe that filing petition against Oriflame in consumer court was correct step and such companies should compensate consumers.roots of such companies should not be allowed to grow in country like India where more than 75%of people fall below poverty line.right and justice should be given to Toshiba Jain and company should compensate for the mental and financial stress caused to her.

such kind of complaints should be taken seriously .

i am agreed with Sneha, in our case they moved one step ahead, they disclosed terms & conditions even after Registration of people which is totally against business ethics. Due to inflation & unemployment such companies cheating our simple brothers & sisters, we are proud indians and should not allow such companies to do so.

i agree with the above complaints, i am the member mr. zeeshan khan consumer code 2139480 & i am dissatisfied with oriflame grape antioxidant face wash, grape face cream, grape night cream which i have sold to a consumer, the consumer had a complaint of pimples arising on her face worth rs 699/-
(THE ABOVE SOLDED PRODUCTS WERE GIVEN UNDER THE GUIDANCE OF SKIN CARE GUIDE AND THE PRICE STATED IS MY CONSULTANT PRICE C.P)
therefore my kind request to,
Oriflame India (I) Pvt Ltd
1 floor, L-29 TO 34
Connaght palace, outer circle
New Delhi - 110001.INDIA, IS TO RE - FUND MY CONSULTANT PRICE TO MY BANK ( MAHAD CO - OPERATIVE BANK ) KHOPOLI DIST - RAIGAD TAL - KHALAPUR & HERE IS MY BANK ACCOUNT NO. 5001
YOUR'S SINCERELY,
MR ZEESHAN .A . KHAN.

espl — Packet not reached

Sir,
I had sent the Railway Ticket by speed post on 11th May 2009, vide your courier docket NoEU[protected]IN from Noida post office, When I checked the status of my Packet, I found that the ticket has not yet reached to my home
Kindly do the need ful as early as
Regards
Rishi Kumar.

me too...the second day after i joined i had to pay 30 bucks as fine but i was neva told tht unless i make 100 points il ve to pay and wen i told the cashier bout this he told me i dont know madam and all...this is not done ya...

In july their is a stock clearance sale.Only top managers got the products .Now they are selling them into full price .Then why co.is making members .CO have made no policy for their clearance offers. One got hundreds of products and one got nothing . I donot know why managment is not bothering on this matter.Due to this I will not make any members from now onwards and discourage people to join Oriflame.

Oriflame Cosmetics(India) gav the training & we became members of oriflame.
The company does not feel necessary to disclose the terms & Conditions properly which proves that company does not have any ethics. infact the person who has made me the member does not herself has the full information and also misguided me, which is shameful for the company like oriflame.
This is something which proves that companies like oriflame make their business by cheating consumers.Something which other companies who are in direct selling business does not do.

There are other people as well who are already got cheated and left the membership.
They did not feel necessary to raise the voice but i seriously feel for other citizens of my country and did not want others to be cheated by such companies.

one month before i got optimals skindividual 25+ night cream worth rs 870, after using it for a week i got pimples on my face. i stoped using it now... what is remedy for my problem

hi,

i am a consultant of oriflame and i never felt that the company is cheating me. they make terms and condition clear when you join the company and the customer care executives are really very supportive. i dont know what happened in your case but i am veyr satisfied with the services of the company adn the products are really good.

@Barkavi you got pimples after using this cream because this cream is for dry skin and i think that your skin is oily. adn if your skin is oily you shoudl not use something made for dry skin.

Hi

I am proud Oriflame Consultant since 1998, i completely disagree with what complaints you all have against Oriflame,
1. when you signed Consultant Application Form did you take efforts to turn & read the Terms & conditions they clearly mentioned on it, it is a legal document which you signed without reading it.
2. In your stater kit Green colour folder you get consultant manual which also mentions about all these facts, on price list also it is clearly mentioned.

So plz don't flatly just say that company cheated you.
Regards
sonal

Hi,
I am Aanchal Gupta member or oriflame i am agree with sonal jain that if you read the term and condition properly you want face any problem like 1000Rs purchase or 30 Rs penalty, but i would like to ask Ms. Sonal that if term and condition has so much of important than would you like to please tell me that:-
Firstly When i became member of so called co. oriflame i was assure to get Rs 200 product free on my first order, I order Products for Approx Rs 1400 in my very first booking instead of Charging 1200 Rs they charge me full 1400 Rs I paid to courier boy full money further approached to their cp branch after waiting hours and hours I thankfully got someone to ask for query and what she told me that you will get your 200Rs back on your second purchase of 1000 Rs product, what the hell was that what if I don’t want to order anything in next month my money got dump. I am not the only one facing this problem there are so many people out there facing same problem…..
Secondly the product which we recieved is almost one and half year old where researchers shows in reports that cosmetic should be thrown after 6-12 month max to max 18 month but we getting the product already expired and when I ask for it they said oriflame product have 3 year life cycle some body plz tell me now whats that oriflame trying to tell us that research was wrong if not then why don’t researcher mention in research report EXCLUDING ORIFLAME PRODUCT….
Thirdly I am totally agree with Sangita Singhal what she mention in her comments stock clearance sale is only for top managers
These are not the end of my complaint but would like to ask further if somebody plz solve my above querry.

Thanking you
Aanchal Gupta

I am totally agree with Sangita Singhal what she mention in her comments stock clearance sale is only for top managers

hi im not happy with your product your agent cheated me i took one excite perfume

i am now totally disagree whatever i said a few months ago, i am a consultant of oriflame and i must say that the services of the company are really very poor, when they offer something good you never ever get that product because you will always find that prodcut out of stock even on the first day of the month. almost all the time you will find your desired prodcuts not available, secondly when you call to place your order they never come on the phone "all our customer care executives are busy please stay on the line as we are eager to talk to you", i am totally fed up with the company adn the services. moreover when you call your upline they behave like they dont even know you. now i am planning to join amway adn leave oriflame forever

I am totally agree with Shilpi . I have faced the same ..

my consultant no is 3013923
1) one item i had taken in feb last week eye pencil with code 14261 is defective.
i have got complaint from my customer located outside bangalore.the eye stick fell out of the pencil itself

2)another item - lipstick of code 1662 - taken earlier in feb '10 is also having a complaint - it has melted..
once again my customer is located outside bangalore.

##despite this i asked them to send me the defective products and im being denied replacements.
.
wat do i do?

hi Anisha,

sorry to say dear but they are least willing to help you in cases like this. in my last order they did not send me rohil bal tote bag adn charged the money, now when i am asking them again and again to send the bag or to return the money they are not even replying to my calls or emails. i dont know what to do, i have approached the delhi office and every possible person but useless :(

hi,

There is a lot of shortage of stock (product), lot of product are not available in oriflame centre

i[censored] want u could not get it.This is big issue, if customer want some product and this product is not

available or out of stock what step we have to do. and customer is unsatisfied before he useing the

product.and there is a target for BP.why should we purchase another product that we dont want.

company take serious action about out of stock product.Available the all product that demand is rising.

Hi
Oriflame.. Useless company, the associates are still worst, the person who introduced me to this.. didnot even have any full information about anything. The upline managers are not accessible and do not give correct information. It was never told while joining that, we have to make a purchase of min 1000/ to claim your gifts offered even after making the necessary welcome points. I feel completely cheated, and would never recommend to any one. I have to refused to add any new recruits under me seeing the attitude who are associated with this company..
I feel, its better to use some shehnaz products, instead of wasting so much money on products.. which are mostly a big hype..

hi Lara, please can you tell where do you live?

Hi,
Iam sorry that you people feel you were cheated. Its natural too but its not the company but your mistake as all the information s clearly mentioned on the website. Only if you have bothered to read the instructions and delivery terms. Law says it is company's duty to disclose the terms, but if you miss out on them because of your carelessness or ignorance than its your fault and not company's fault. They clearly mention that free gifts would be given following month on an order above handling limit. Please read the material completely before complaining. If you go the website all these things are clearly mentioned.

Hope this helps,
Kind Regards

All of you who are disappointed I think it are quite natural to feel that way. Even I m doing this business for 1.5 years & I have heard those "eager to serve you” , out of stock products etc etc ...

Infact I had quit Oriflame somewhere in November & started selling Avon products (sasta & tikau)

Then one fine day I met Anamika (Director), one look at her & she reminded of my mother. Btw my mother is a Housewife, very contended to be at home & feed her family. So when I met her I was like its not going to work at all, how could I try to restart with a person who looks so simple, she doe not even know how to speak English. & here comes the famous BUT

she has been to Sweden & is all set to go to Paris this year (with her husband of course) all paid trip from ORIFLAME. she is earning 45 - 60000 on a monthy basis. How do I know this : she has a tendency of xeroxing every cheque that she has ever recived before cashing them in..

I joined back Oriflame in April for the 4250 they were offering free..

I havent looked back since then I have 35 members under my name in 2 months flat...

There is one girl who wanted to join this business but did not even had 300 rs for joning. I paid her membership only to find out that she ended up joining 3 member of her own & personal sale of Rs 4500. Yes she gave me back the 300 bucks that I had paid for her membership (with a small box of mithai :-) ) .

Im not advocating that Oriflame is good Company & every one should join in blindly. But do some homework before signing on that terms & conditions.
The most important step is to check if you can speak to Sponsor, Mgr, Director. The reason is there would be months wherein some of the your order is out of stock this is where Anamiks(my Director) has helped me a lot.

She keeps a list of all the unwanted products that her team has ordered for the sake of completing 1250 or getting to that 100-150 BPs for that scorching bag, , , , Now the job gets easier all I have to do is call that other person who does not have a order but has the product that I want for my customers. I can either pay her or exchange with anything that she wants & I don't.

I hope all your troubles come to an end & you find your sucess path just the way I did..(btw im hoping to reach 21 % this month - wish me luck...)

Anyone who wants to share any of there thoughts even outside Oriflame are happy to bug me on

[protected]@yahoo.com

Take Care
Priya Sharma
Mumbai

yes, this shortage of stock is a real burden. Why can't they keep enough stock? esp KOLKATA or is it same with all distribution points.
And the yes, with shortage of stock, in next demand we should get fresh or new products, but always getting 1 or 2 yrs old stuff.

wakeup oriflame India, do a good jog or else quit. someone efficient will take over.

@Tamz, Priya_oriflame, Yangden
I am also an Oriflame Representative...these people who write stupid things about Oriflame are so dumb.it depends on your thinking how you take things coming to you.But overall Oriflame is an exellent company.atleast far better than Lakme, shehnaz and other companies...
i have achieved 18% title in just 5 monthsand in 1st month i got cheque of Rs350 but now after 5 months i get regular cheques 4m Oriflame of Rs[protected].
it actually depends on your sponsor, how much she helps you...i know many of them are not helpfull at all but thank god my upline is very very helpfull and so is her.
i myself helped my members in achieving their points by adding my orders in them...

if you need any help Regarding oriflame then please contact me at [protected]@yahoo.com.

and ofcourse i would like to tell all the other people that skin care products of Oriflame are at no.1 and all the sales of avon are 4m their lipsticks & nailpaints and nothing else.while there are 80%products of Oriflame are of skin care and others are cosmetics

thank you
Rupreet Kaur

ya there is shortage of products but that doesnt mean that it will last 4 the whole month you should check after every 3 hours or so the stock gets updated after some time. and you should ready your orders on 31 of every month to place the order for the following month.ordering starts 4m 1st of every month and i place all my orders at 8 o clock in morning on 1st of evey month and believe me all your products will be instock. so next time place your order b/w 8-9 on 1st of month.
and yes Oriflame has shea butter in all its lipsticks so its recommended that you store them in refrigerators. one of my ordered lipstick was defected in got full rebate so in our city there is no complaint regarding the products refundment.i got so many products exchanged.

if you have any query u r free to ask me at [protected]@yahoo.com
thank you
Rupreet Kaur

Hi Team

My Consultant # is 3744239 (Shipra Wahi) and I have joined in last month i.e July'10 only through another Consultant # 3742244 (Kanak Sharma).

I was happy joining Oriflame because of the response that I was getting from the orders but it failed in the second month only.

I placed an order for 2729/- Rs on 02nd August'10 and it was dispatched from CP Branch office on 05th Aug'10 i.e Thursday. I spoke to customer care representative on the same day @ 15:00 p.m. and she said it has been gone and as it takes 24 hrs so it will reach by Friday or Saturday. I asked her to give me the name of Courier agency as i needed the order on urgent because of customer's requirement. But she stated that she dosen't have any info.

I waited till Friday afternoon, but no delivery happened neither I recived any call from any Courier agency for address confirmation and again I called up customer care and i waited for 10 mins on line but there was no response and than I called up on board# and receptionist over there was not even ready to listen about my issue and she just stated to call on customer care number and disconected the call and I again tried calling CC# and finally got through one rep by the name of Divya and she said the same things which another rep said on Thursday but she told me that name of the Courier agency is Urvashi Couriers and no phone# and location was provided. I tried googling it but was fail to get the info.

Than Friday & Saturday both gone and there was no delivery of packet and I placed another order of 1251/- Rs on 5h Aug'10 i.e Thursday @ 21:00 p.m. and I was in regular touch with 'Kanak Sharma' and finally she went to CP branch yesterday and she spoke to Vaibhav over there and he spoke to Urvashi Agency people and told them to deliver the packet on urgent basis on Sunday morning i.e today and than I recived call from courier agency @ 18:10 p.m. from 'Vinay' and he stated that packet will be delivered in early morning and he confirmed the location from me via Kriti Nagar and after few minutes I got another call from 'Lalit' who is the owner of the agency and who also committed the same things about the delivery of the packet.

Today in the morning @ 11:30 a.m. I personally called up Vinay (Courier Guy) and he said he will call me back again and after 2 mins I received call from him wherein he stated that the courier boy has alreday left and will reach @ 13:00 p.m., I told him becuase of Sunday I have to go somewhere with my family and will be available till 12:00 p.m. so try and deliver packet by that time and he said it will not be possible and disconnected the call and than I informed the same to 'Kanak Sharma' and she spoke with 'Vinay' about the same but there was no solution and than I spoke to 'Lalit' again and took his official address and came to know that the office is in Geeta Colony and he told me that Courier Guy has went on bike and will be there by 13:00 p.m. and I told him that no one will be available at home and his response was give money to any neighbour and they will deliver it there, I told him that's not fisible and I asked him the resaon for delay in order?

'Lalit' said that his guy was unable to find the location and thus packet came back and there was no phone # mentioned on that and initially he thought packed has reurned because of house locked and he never bothered to confirm the exact reason from courier guy or to call Oriflame to confirm my phone# and address and he had a very casual tone while talking and was continously laughing and 'Kanak Sharma' was also listening to the conversation through con call. I asked him to give me the number of courier guy who is coming to deliver the packet and he said he dosen't have any phone and he cannot approach him by any ways. I told him that if the Courier person will reach after 12:00, I will not receive the packet.

'Vinay' reached at my place @ 12:54 p.m as per my watch and I told him to sit and wait because 'kanak Sharma' was on her way to CP branch to solve the matter and when she reached there she found that no senior managment was available because of Sunday and than I took the packet from 'Vinay' and ask him to speak with any person in Oriflame and inform them that I am keeping the packet with me but will not handover the money and he was laughing in very casual attitude. He called up some 'krishan' in ware house department and pass the phone to me and Krishan asked me the resaon for non-payment and when I told him that these people are fooling me and telling all the lies to me, so for that matter I want to give them a lesson and he said 'Madam why doing it just pay him and pass the call back to him'. I handed back the phone to him and he again spoke to him and than finally he returned back and asked me what is the problem ? I told him that the entire problem is happening since 1 hr and now again he is asking about the problem. I told him to leave from my house and get the appology letter from your owner and take the money from me and than he smiled again and left.

Just now, I have recived call from 'Syed Abdul' (As per him his designation is Senior Manager Sales & Marketing- syed.[protected]@oriflame.co.in) and he spoke to me in very rude way and I responded him back in the same way and he said that he is going to file a complaint against me as I ahve done crime by not giving the money to him. Being on such higher position he has no courtsey and manners to speak to a lady. He said he is just concerned about his money, I told him I am ready to pay rite now and he can give me his account # and i can deposit the amount rite now and he can take that and he said that I should come to office and pay it and his said I have the dead line for tomorrow and also he has spoiled his Sunday just because of me as if I haven't spoiled it, I tried telling him the entire conversation but he was not interested in listening to it and said that I can come to office to resolve the matter and he was taking his Courier Agency's side only. He said I have showed cheapness and i have problem in paying that don't have money with me. If i would not be having money than why would I order and also I have paid on time last month whenever order has come in...

Now, here is my ask ?

Is it fair that Oriflame Vendors can lie ?
Within how much time the packet gets collected from Vendors from office ?
How much is the time for a delivery of packet ?
Being an independent consultant, why we cannot directly speak to Oriflame senior mangment people over the phone ?
Why customer care rep's don't have the complete information about the Courier Agency's & Orders PO # ?
My some orders have alreday been cancelled just because of the delay in order, who will bear the cost for them because I don't have any personal requirment for that things ?
Are your senior managment people talk to Consultant's in rude way only ?
I have listened from people who have given the order in July'10 in advance as they wanted it for gifting someone and their dates have been gone, Why I have beared the humiliation ?

I would appreciate a response which can be helpful and satisfactory for both the parties...

Thanks & Regards

Shipra Wahi
[protected]

hi, this is suvidhi if you want to purchase modi care products or want to become dealer or want to learn nail art please contact [protected]

i kausar shuttari totally mark out the difference being created by oriflame company among indians, for being categorised by religion.The reason behind this is there is no advertism or offers for any other festival other than diwali, all other religion members are also trying hard to improve the benifits for your company.please take care about my complain, I suggest to keep discount offers for all the religious festivals in our country.

i agree with kashifa

i hve recently become a consultant & i agree to few of the above complaints

1) the stock of some of the items which we recieve r very old & then the company wants us to sell it to the customers so that the customers use it only after the expiry period as we get the pducts nearing the expiry date

why cant the company which has grown so much keep up to its mak & reputation,
cant they understand that by giving such ols stock they r hanrming their own reputation . why cant they be clear & give assistance with clearity,

most of the prdts r always out of stock, so how can we make points ?? or does the company wants us to sell or purchase the prdts not needed 2 make the points or loose points

anybody having email or any other contacts of ORIFLAME in DELHI/ MUMBAI

agree with surekha...air fire adn ice set is unavailable from the very first day..now only four days left and not a single person is able to get that set...

problems are there with every company of this world, no company is perfect. and stock is obviously a finite thing, it cannot be infinite. and while becoming a consultant please do see the terms and condition which are clearly stated at the back of the joining form. only stupids dont see them and then blame the company for their own stupidity

Dear Ms. Ray..thanks for calling stupid but dont you think that if the company is giving something in catalogue its the company's duty to provide that product at least once in the month..at the time time of the offer you wont be able to find any prodcut and the next months the offer ends, you can easily find the product.(happened wiht the Fire ice and air perfume set).well its good to be loyal to the company but its not good to be blind

YA I M THE ACTIVE MEMBER IN ORIFLAME COMPANY I M FULLY SATISFY WITH THE EACH AND EVERY POLICY AND TERMS AND CONDITION APPLIED BY COMPANY I M SELLING PRODUCT SINCE 2 YEARS NOW NOT A SINGLE COMPLAINT I HAD NOT RECEIVED BY THE CUSTOMERS SO ALL CAN DO ORIFLAME NICELY AND WITH CONFIDENCE

Hi i am not happy with your service at all.i have ordered items of rs1500 about 1 months ago but yet have not received any item. i am jst informed dat my products has been lost in transaction so please do something soon my customers are very angry with me

I had left Oriflame but juz joined again. First and foremost yes oriflame is not a good company bcoz its not following the rules at all.

We need to start a forum where we can get atleast 1000 members signature to apply for it in the court so that the court can take legal action.

Oriflame has started this new thing in Mumbai 1 rs for order form. When u go to oriflame offer u need to purchase that form for 1 rs and fill it and give to them. (the order form u get 10000 forms printed for 300 rs). Juz check the amount of Profit Oriflame is earning from each branch everyday

You need to wait until your turn comes. God knows it may take 2 hrs-10 hrs for yr order to be placed then yr bill and then the payment and then the collection.

If you place an online order then u compulsory have to make 100 calls in order to know when your [censored]in order is going to arrive for which u need to wait in phone call line until the exceutive gets free from his/her earlier calls. So be ready to pay your High tekephone bills

Third thing when you place the order on the very 1st/2nd day of the month u get to know half of the products are not available. That means i[censored] place an online order and u need the products at home and if the order is below 1500 then u have to shell out 70 rs for home delivery.

I[censored] don want it at home then u have to wait like a big over there for hours and pay 35 rs in orifame office. This is the way Oriflame earns money.

I juz need some help of some few members who can support in starting a forum for entire India. Once we get 1000 members who are against oriflame then we can shut down illegal things happening in Oriflame.

We can also ask the media to intervene in between such things.

hey.. chandannasta, i agree with each and every word you are saying. i'd joined the company three years ago and i found it a totally unehtical company. they send old and expired prodcuts to the members and then dont even listen to them..most of times the products are not available (specially when there is offer on them) and when you somehow manage to get them ordered they will miss the prodcut in your courier..so ultimately you have to go to thier office to get it where again you have to wait for hours. so if you are planning to take any legal action or something like this i am with you, just let me know what are you planning to do.

I would like to inform you that I have already marked an email to the Board of Directors of Oriflame, the COO and CEO of Oriflame and I have received a email in reply from COO Jesper Martinsson saying that Regional Director Fredrik Widell will take care of my situation.

I just don want my alone situation be handled. In India the total industry of Oriflame is more than 800, 000 crores. The per day profit may be more then how many crores I cannot assume that.
I want to see that every Indian who is experiencing any issue in Oriflame should post in this consumer forum so that we all can help him.

We also need to start an external website where we can get as many members asap. I can even put in some money and will also require the same help in monetary terms as well as some legal terms.
If we need to fight this company then it should be done in a legal way. I know most of the media channels. They will all help us in dealing this situation

No doubt the Company is good, only it needs some changes in the management and in customer service as well as delivery.

I just want everyone to spread the word out to each and every friend of yours who is a Oriflame consultant to post their problems that they are dealing with Oriflame branches/offices over here so that we all can read it. We need at least minimum 1000 members in the external website which I am thinking to start soon.

Also I would require everyone to save the bill, invoice number and make a note of your branch name, details, the delivery guy’s name courier name everything if they fall into any situation as such.

Even if you make a call then make the note of a person’s name to whom you are speaking and the time when you called up and the contact number so that when we have to take a legal action we can ask the telephone company to show us the bill if the Oriflame company backs out saying that we did not receive any phone calls.

So you need to be smart and ready with all such things. If possible I would suggest every one of you to install Phone recorder which records everything you talk. So whenever you call up Oriflame note the timings you are kept on hold for any situation and try to record such calls and let me know so that we can submit this as a proof.

If any of you who is a lawyer a good one and experienced then do let me know as I need your help in starting a forum against Oriflame.

http://www.organizeyourlife.org/expiration.htm
http://www.realsimple.com/beauty-fashion/makeovers-tips/expiration-dates-beauty-...⇄

even i am faceing the same problem in oriflame, , , and i have paid money fr registration, , but after 3 months also they have not registred my name in the comapny website, , plz becarefull when u are giving money to oriflame people whose they have posted in the online

oriflame is farud comapny, , do not pay any money to tht company

Send me your details on [protected]@rediffmail.com or you can even call me on [protected] for any issue that you are experiencing with oriflame offices any branch in India

hi guys oriflame is now fooling in people in pune ... pune people be ware
this people are fffffrrrodddddd

i want to become a oriflame member tell me how

HI, my consultant ID is 3741865, i have also faced a problem.i have placed an order on 29 march through online but the order did not deliver n order was cancel.due to bad services.I would like to suggest pls take some necessary action towards customer care & delivery services point which is based on Gaziabad.

hi sweety, my no. is [protected]. you can contact me for the membeeship

HI,
THIS IS SHAISTA A ORIFLAME CONSULTANT FROM PAST 3 YRS I AM 12% MANAGER IN INDIA, AS I HAVE MOVED TO SAUDI ARABIA I HAVE NOW ACTIVATED MY INTERNATIONAL CODE TO WORK FOR ORIFLAME.IF THE PRODUCTS WERE NOT GOOD OR I MUST SAY EXCELLENT RESULTS I WOUD NOT HAD BEEN SO SUCCESSFULL, EVEN BEFORE I BECAME THE MEMBER I HAD PERSONALLY USED ORIFLAME PRODUCTS THEN THOUGHT OF RECOMMENDING IT TO FRENDS AND PEOPLE.

AS I DECIDED TO GET ENROLLED MY UPLINE NAGANANDINI WHO IS NOW MY DIRECTOR MADE EVERYTHING CLEAR TO ME ABT THE BILLING.AND SO THEY WAS NO HASSELS FOR ME.

AS OF STOCKS SHORTAGE I TO HAVE BEEN THROUGH...THE SAME PERIOD.

AS OF NOW LOOKING FORWARD FOR A BRIGHT FUTURE AHEAD HERE IN SAUDI ARABIA.

heyyy ladies out there i totally agree with companyz problem but every problem has a solution attached to it i m a member since 98 hv achieved my senior manager level 21% in 2010 n went to hyderabad wth my team n njoyed thoroughly 4days in a 5star hotel which i can never imagined if i wasnt a member in oriflame thru my personal xperience i hv cumto knw dat only failure complains n achievers move ahead wen v r approachd by a xcisting member for membership all the terms n conditions r disclosed alongwth our target on how to get our welcome programs n strictly mentioned not compulsory if i dnt wish to.stock problem is n was always dre but substitute is always dre.n if i get any damaged product via courier they r replaced i[censored] go to the directly n customer care n office staff is very helpful i m shamira ariff from kolkatta 2721957

Oriflame.. A brand.. No.3 in world.. Excellent Products...Quality products..

Negative: 1- Lack of stock, 2- Expired Products, 3 - No Support from Manager, Directors, 4- Unproffesional staff, 5- No care about consultant 6 - huge charges for pick ups, (Rs. 35, Courier charges Rs. 60 if placed order below rs.1500 ( CP Price) which is ridiculous...6 - they calculate CP Price... Not MRP for considering products...but for giving them as promotional product they count MRP.. how rude...????

Do any DIRECTORS are there here... kindly reply...

oriflame skin products are good, but online ordering beyond 1500 rs. otherwise 85rs. are charged is completely wrong. and the products which co. is providing are very old. So co. needs to get rid of this drwback.Everything else is fine.

My name is sanchita parker, i am a consultant with oriflame
they do not have manufacturing date and expiration date on any of there products !!!
this is jst not accepted
they sell us expired products, which dint get sold in other countries!!

oriflame pune office staff is really useless they do not consultants properly they speak in rude especailly girls they should thowrn out of office wakawadi pune girls

ilove oriflame

hi, i am URMILA from AMBERNATH. I join oriflame in the year2008.my uplines said me to join this business in only 300rs. and there are no more investment in this but she didn't tell me about their monthly target of 60points. when i placed my first order of 2000rs then she told me about that.and she also tell me if my team is completed their points then i get cheque on my team point or not. i have no more team so how i can get cheque& how i make my team? there are so many problems with this company. when i placed my order maximum pr.s are out of stock. or they send another code no.pr.s. when i complaint for this the executives call me office to change the pr.s if it is one or more. many time i change pr.s from office like one nailpaint or one lipsticks. i live in
AMBERNATH and the office is in VILEPARLE. so think who pay for it? when isaid my upline about it she
ignore it. and above all if we don't place order of 1200rs. they can't except it. the company have no rules no regulations. so i left this after 6 months. my customers have don't get pr.s what they wants and they unsatisfied.


this company is really fraud.

LAST YEAR I JOIN A NEW COMPANY CALLED ''MIRACLE MULTITRADE PVT.LTD.'' BASED IN PUNE. TILL I JOIN THIS COMP. I ENJOY MY LIFE VERY MUCH. THERE IS NO MONTHLY TARGET AND NO MONTHLY INVESTMENT. THE COMPANY IS VERY HELPFULL TO US. THERE IS NO TROUBLE LIKE ORIFLAME. NOW I EARNS 1000RS. TO 5000RS. WEEKLY IN THIS BUSINESS.
IF YOU WANTS TO ENJOY YOUR LIFE AND FULFILL YOUR DREAMS COME JOIN US. ''MIRACLE' MAID MY LIFE ''MIRACLE''. PLEASE CONTACT ME-----[protected] OR EMAIL------ [protected]@YAHOO.COM

IF YOU DON'T WANT TROUBLE AND WANT TO MAKE YOUR DREAM FULFILL SO JOIN US TODAY.

lllllllllllllll

lllkjkljhjkk

Hi,
i m Mumbai, (Kalyan), khadakpada...
i gave order to my distributor, when i took delivery of giordiani gold, Mineral Therapy, (qty 1), lipstic 23552 (qty 1), peach me skin perfect glow, it was not packed... and SEAL FREE, , , ,
I told to my Distributor this is wrong, i want sealed and packed but she told its come from oriflame centre...
i want reply, u ppl will behave like this than nobody will trust u.
my email id is :-
[protected]@yahoo.in
[protected]@hotmail.com

Hi,
i am Rupal,
Company not giving proper product.
I have purchased Eye shadow color is Vintage Rose & i received color Greyish which looking very bad. in same code.
i dont like that eye shadow coz they give different color in order book & different in delivery . & i[censored] told them they do not agree to replace.

Very true about the oriflame business, its totally making people fool.
When I got introduced by this lady Kawal Preet bagga, i never knew she's just trapping me in her net.
She called me in some event, rather than the office in Cannuaght Place, new Delhi. Where they show some nonscense event, just to make people aware and fool that Oriflame business is best opportunity for them. Then, this lady head few helpers who asked to fill the registeration form and asked for Rs. 300 for it. Gosh... they were fooling me I didn't knew that. And this lady Kawal preet gave me 3 catalogues of oriflame. I didn't mentioned anything. juss told me that in 2 days I will get oriflame kit. Now let me tell you its more than 2 weeks now. No starter kit, nothing, juss telling me to give business of rs 1200, then that amount would be refunded to me. Gr8. Now tell me one thing this lady never called me, I was the only who was giving her reminder about the oriflame startup kit. And what she told me that in one day we have something speacial for me coming. Nothing next day happened like that. Then I again reminded her about the same, then she told me one more day to wait. Then I got pissed of because next day again nothing happened. And let me tell you before she was trying to introduced me to this business she used to call me like anything. WOW! wat a FRAUD.
Then next day I asked her to refund my Registeration fees of Rs. 300, then wat this clever lady did, she got me registered online, and made some other person my sponsor. And I started getting all such sales call from oriflame to make businesss. Now, tell me as nobody gave me consultation regarding the business terms & conditions. How would I do it? As I now read these complains against this business, now it alert me, thank you to all who suffered. But I was lucky that only rs. 300 was the penalty of loss for me, as I know these people will never return my money. And this lady Kawalpreet Bagga, who thinks she is very smart and says that she Top 15 INDIA at Senior Diamond Director at oriflame and earns 2.5 lacs per month...hahahaah, law should take legal step against her and oriflame, for cheating people like this.
This is her identity on facebook just to see her... lady in white https://www.facebook.com/profile.php?id=[protected]

hi, i m mrinalinee mrigtrishna, member of oriflame co.my code is 5022163.during my joining, i was assured that on making. 75 bonus points i will get a bronzing pearls worth rs.990.but even after qualifing in th scheme, still i m waiting for my gift.

easy to sell product and product also fine but oriflame dont give award and prize in time .whenever any award is launched in office the award will be given once we achieve oUr target then they said email confirmation not yet from higher authority.so next time oriflame better to launched any award: consultant will get award i[censored] achieved Ur target and email from higher authority (may be not enough fun to give award) so dear kindly give our incentive, prize, award we are in full time business .In the training commitment no 1 important...

My name srirekha anand rao my business is home appliances distibuter in total AP. my forum name RAMYA AGENCIES, # 10-2-289/120/49/4B, B.Rs, Classic Apartments, Near Masab Tank, P.S.Nagar, HYDERABAD-500 027. Cell:[protected].

I am tottaly agrre with Sonali, As i have shifted to Mumbai from Ahmedabad. I needed to change my communication address which is not changable online.

I called Mumbai office 100 times, no one is replying on phone, finally i sent an email and they replied to contact the ahmedabad office.
I am calling Ahmedabad office almost every day and wasting my money. I tried to call 1000 times nd wasted tons of money. Every time a single tape is ringing "all our customer care executives are busy please stay on the line as we are eager to talk to you", this is ridiculous and disgusting. I am fed up now. I am calling everyday and never get any executive on phone.

i am very unsatisfied with oriflame products.
always what products i wants that will be not available for every time
i think so it should be available at any time. then only we will get
interest to do business .
those products my friends using they want only those products .and
next month that products will not be in catalog .
from last three months i giving order for milk & honey, body lotion of
sunflower, grapes antioxidant cream & facewash, papaya shampoo,
& i am giving an order month of first date still am not getting
i want to know regarding availability of products .

hi i am a new consultant and i also faced a problem in bangalore. They took money for the product ordered and when I opened the pack, wonder colour lipstick worth 320 was missing. this happened in Jan 2012 and till today i am calling customer care and have also mailed regularly and every time they dont respond positively. After two and a half months i am told to scan the invoice copy. Customer care people are really horrible. They made me wait without picking my call for 32 mins one day and they disconnect the calls without speaking after making us to wait for a long time. After my manager's intervention they mailed me back after two months and now they are asking me to courier invoice or scan. They have made me loose my trust on the . company. I have spent more than the lipstick amount in trying to contact these cheaters. Somebody help me. Can I lodge a complaint in consumer court.

hey any o[censored] pls tell me how to get out of this membership

I agree with the fact that the company offers clearance or offers for product and does not have enough stock of it. The condition is you have to place an order for 1500 Rs to get the courier charges free. There are situations where you want to place the order and not have stock of any product that is on offer. The only day of getting all the products is on the first of every month. Who ever misses to place the order on 1st of the month, they will not get the products on offer. They want the consultant to achieve the target without supplying the required product in right quanitities. They should as well not disclose the offer to all but to only their top people.

There is no proper channel to pass the feedback to their company. There is no proper return channel for defective / damaged product. Even if you want to continue your consultancy, you end up being discouraged and not have motivation to continue. Just to match the order for Rs 1500, end up having a stock of products that you may not use.

There should be some strict action on their policies and curtail them from cheating people further

there is a girl name asna jamal... beware of her... she is a fraud... very big
here no. is [protected]

vo order mangati h n didnt pay the amount... bahane bnati rehti h hmesha

ye ldki asna jamal being consultant, dusre consultants se products mangvati h n products rakh ke pese nai deti n aisa isne 20peoples ke saath kiya h... beware she is too dangerous...

I agree with Pratibhans and Rashmiarun.First of all I place an order above 3000 to get it delivered so I do not have to go to the centre. Then they deliver the order but the wrong products. Some of these products are downright 3 months away from expiry date. Is this an ethical practice? They do not respond to emails and put you on hold for long hours. Absolute no customer service at all!!!
I hate the operations that Oriflame has in India, utterly inefficient and most unhelpful

this is not surprising for a company like Oriflame.. most of these kind of company tend to cheat and scam people..

I found a good advice here..

http://scamornotdebate.blogspot.com/2012/09/oriflame-scam-or-not.html

copy and paste the link in your browser and read the independent review so you may be enlightened..

ppl mahad dist raigad — pf payment not received in my account

sir i have not received my pf payment i have 11 month leave company i request to you early as soons possibly process my pf payment

sanjeev roday
mh/vashi/35719/685

Hi,

I have joined oriflame in december 2012. I ordered Rs 1250 every month according to company rule i will got gift of Rs 2076 + optimal set of Rs.2000 but my seniour madam Mrs. Shraddha Mishra cheated me and stolen my all gifts provided by oriflame. After that i was very disappointed and i quit from oriflame for such type of frauds. Now madam again called me and said to continue your work only b'coz to make her points increase

oriflame is cheating people there call center no which they gave in net and on book dose not work it is not existing at all term and conditions are also not told properly Oriflae is miss guiding indian people

Hi, I bought optimals white cleanser, toner, white day fluid, night cream and under eye cream, there is no results i found what i got is pimples and acnes. Then finally i complained to them and went to corporate office for return. They dont know how to treat customers. They even not ask me to sit felt very badly. VERY BAD CUSTOMER SERVICE

I am deeply disappointed with Oriflame as they are less interested to help any one. I was suppose to get one welcome gift when I ordered for the same that item was unavailable but after few months that bag was unavailable but the are not allowing me to reorder the same neither they are delivering the same. they don't even show any interest they simply avoid.

Alright.I need some help here please.I ordered some products from oriflame and didn't put in my welcome price.I ordered it online and didn't click on send button as i thought it was for sending the order while it was for sending conformation e-mail.So now i want to cancel my order please help just one day has passed uptil now and i got to know that the order is booked by my sponsor.Need assistance fast.

Oriflame Cosmetics(India) doesn't given any training to me beside on the basis of material given over website, i have joined but i am also getting proper response from the Oriflame Team.

My consultant id is 5976560

I have ordered for Rs. 1435 and I have received 2 items short, beside that on asking the Director SPO Rajkot, she has said that there is no any type of prescribed complaint procedure, I will make complaint to Ahmedabad Branch and they will return your money back, but beside since 4 days I have not received my money back.

Further as per the Oriflame company policy it may be possible that if customer is not satisfied with the item of Oriflame, they can return the goods within 30 days as per return policy prescribed over in.oriflame.com, but beside that the director SPO Rajkot says that without any type doctor certificate regarding not proper cosmetics for the skin or else, they will not accept the goods.

As such I am unable to convince the customer that company is not accepting the goods back, but customer is not convinced as such in website it is written that company will accept the return goods if it is marketable (in tact).

Further I have also tried to contact over telephone to Ahmedabad branch as well as Delhi branch but no response is received on phone.

Please do needful in this regard.

Thanks.

Jayshri Mehta.

Hi I'm babu,

Im an new oriflame consultant...will any cheque will be coming monthly when we do business more than 150 bp points, , please let me know on what basis they will send cheque

This time the kit of gold n honey, which they are saying is of rs 2200 Will be given to consultant for completing 125 bp in400 is worthless.it actualy cost rs 400 only.becoz the qty is jus 50 n 30 ml.

I agree with above they even book orders & get money from credit card & later says they have not got money & do not deliver parcel. On other side they blame bank that money have not been sent by bank. Even I submitted bank statement too that money didnt come back rather it went to oriflame . They still dont give money back. All above their senior customer care executive such a rascal .. they misbehave & do not respond properly more over biggest Liars I have seen. Such a shamefull company

Its a totally fake company.Even its telephone operators who should speak politely and understand the problem of the Consultant is totally rude and uneducated.

Hi friend iam oriflame product consultant for all over india .
since 5 yr i seling oriflame product and due to it miracle result and performance and wonderful result for skin treatment and skin glow and skin cosmetics oriflame become need of many faces and skin and as well all family care products. i must advice always go for oriflame with no side effect and miracle result and effect.
please like my page http://www.facebook.com/oriflameindian.order and be in touch for more detail
call me for 20% discount on any order you give, Cash On delivery
Tasmina Khanam
[protected]

Dear Sir,

My name is Mayank Pandey from Lucknow. My consultant no. is 2520356. I am writing to inform you that the cosmetics we ordered from your company have not been supplied correctly.

On19 January 2015, we placed an order with your firm for Rs. 2807 with invoice number[protected] of Consultant- 2519343, Karuna Pandey. But when I saw my order 1 quantity is missing i.e. "sophisticated handbag-28101". I informed the hazratganj office in Lucknow immediately to revert a mail for following reasons. Official persons said to me that they have sent your mail as such problem. But today I went to oriflame hazratganj office and they said that your bag has not come yet. They asked me to go to any cyber café and scan a copy of that invoice to their email id. On 23rd of January 2015 I have given them the original invoice for this problem concern and they gave me a duplicate copy of that invoice. But this is a wrong thing that you make your customer run here and there. He said to me that today is closing day and I do not hear complains today.

Please take strict action for the problem.

I look forward to hearing from you by return.

Yours sincerely

Mayank Pandey
[protected]

Hi,
I am from chennai.
i am consultant in the oriflame since august 2012, past oneyear i didnt buy any products, now i want to purchase products, when i login to the oriflame it shows invalid id, i dont know wats going on...my id is 5694254..please reply

Oriflame product: Milk anh honey gold Nourishing Hand and body cream, does not mention Honey in its ingredients list. What a fraud!! They named the product as honey and milk!!

Even I agree with the above complaint.They are not ready to help us .

please check flipcart.com for oriflame products...you will get it at lesser than the Distributor price (DP) Oriflame company knowingly is keeping quiet...then why should we be members at all...for example milk and honey body cream is selling at Rs. 325/- when our Dp this month is rs.479 and mrp is rs.599/-...this kind o[censored]nethical practice was going on with most of the Directors every where in India...but now..its openly done on most of the websites like flipcart, snapdeal...everywhere it is on discount but this months catalogue has no discount...best part is most of the time it is out of stock when we place order in bangalore branch. Most of the gold and other Directors are selling products unethically. and the company is keeping quiet and supporting them. We Indians should get together and fight for justice.

The Sad Part is the Directors from India are Indians ...so just for the sake of money Indians are cheating Indians ...so naturally the company is keeping quiet and minting money.

Dear Oriflame,

I am a regular buyer of oriflame products like BB cream, lipstick, Veryme, Wheat shampoo and conditioner. I went to my dealer on 17th night 7:00 PM to order few cosmetic. When I placed all my cosmetic order, I saw this perfume: POSSESS, Possess Eau de Parfum which was for Rs. 3000. I ordered it. But on Friday morning 8:00 AM, i called her up and said I want all other products but this perfume is very expensive. She said she has placed the order. I asked her to return but she started shouting on me, that it will be her loss and crying in front of her neighbors. I am from reputed family so I brought it home, but I am feeling cheated because of oriflame as she said oriflame never takes back order once placed. She said she was also not aware of this terms and conditions. Please sort out this issue.

Regards
Amiya

Dear Amiya,

We truly apologize for the inconvenience you have faced. We request you to share your contact details, consultant id and local branch with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame

Dear Team Oriflame,

My consultant has refused to give me her ID. My local branch is
Oriflame India Pvt. Ltd.  
Address: SR-23 2nd Floor, Star India Bazar, Abhishree Complex, Satellite Rd, Ahmedabad, Gujarat 380015

Also she said if she cancels all the order she has to pay 500 penalty so for me she will not bear a loss of 500 Rs. I still have the perfume. This incident is just a week old. If this time the case is not solves I don't get my money back, I regret to say I will not use Oriflame products and advice my family members to stop using it as I am badly cheated.

My phone number is [protected]
My email is amitrisha.[protected]@gmail.com

Regards
Amiya Shukla

I had ordered 2 very me eyes shadows from the february catalogue from a local agent here in siliguri but the products she got me are about to expire.One expires this May 16 and the other in Oct 16.I have asked her for replacements but she has refused to do so.Isn't customer satisfaction the primary goal of Oriflame?? WHAT should I do?

@suchi09: We truly apologize for the inconvenience you have faced. We request you to share your contact details, consultant id and local branch address with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame

Such a big company but no process or management nothing. They only know how to make money. They need advance money for the products but when its time for refund its more than 8 months they don't response of mail also.I regret i became member of such a bull company.Kindly refund my amount. For such a small amount they are taking 9-10 months.