[Resolved]  Cross Roads Car Help Line — Non providing of service

Address:Uttar Pradesh

Took member ship of Cross road vide membership card no. 90312927/105
-On 13th Jan,13 dialed croos raod help line no, in the evening from mobile,52630 about the puncture in my car no. up -14- BV-0250.
- Got compalint no 452 & was aassured by that with in 30 minutes some one will visit TO resolve my problem.
- As no one turned up, again dialed above no. from mobile, not got the message that as their team has met with the accedent so there is delay in help, but shorty some one will reach my place
- After half an hour got a call from cross road there is jam in ghaziabad so there would be further delay.
- After this wrote a mail to cross roads, but no one responded
- In the night again dialed cross road no. their executire share with me to send a email on this & Mr Harish Lakera Cross Road, CEO, will get back to me in a 72 hours.
- As 72 hours passed, no body responded, again croos road no. Sopke to their executive Mr Majid, he assured me that, once their senior turn up to office, they will get back to me & left my cell no. with them & also asked their executie to confirm the no. to me.
- After this sent them so many mails, still they are responding

Parag Dimri
503,Raison Armor Home
Ahinsa Khand II
Indirapuram Ghaziabad
U.P.
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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    Cross Roads Phone
    +91 11 4709 0909
    +91 93 3636 3636
    Cross Roads Address
    Cross Roads House, X -1, Okhla Industrial Area, Phase 2, New Delhi, Delhi, India - 110020
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