[Resolved]  KORYO- AC Voltage Stabilizer — AC VOLTAGE STABILIZER NOT REPLACED

Address:

Ghaziabad, Uttar Pradesh

Purchased Split AC(1.5 ton) Koryo Co. made from Big Bazar,Aditya Mall, Indirapuram, Ghaziabad. Its Voltage Stabilizer stopped worked after 4 months. Since the item was under its warranty period I made complaint at Big Bazar, Aditya Mall and defective stabilizer was handed over at Big Bazar.vide complaint No;-422341. Assurance was given that the defective stabilizer will be repaired very soon. It is regretful that after making several visits to Aditya Mall it is not replaced till date. On 28th Oct.. when contacted on phone the personnel misbehaved and ordered me to approach KORYO Service Centre, Luxmi Nagar, Delhi. I just fail to understand why my voltage stabilizer is not being replaced ? I want to know what is MY FAULT?

On lodging complaint I got phone call on 30th Oct. from Ms Sonia( Phone No; [protected]) who advised me to collect the stabilizer on 31st Oct. from Big Bazar, Aditya Mall, Indirapuram. Unfortunately again I was not given the item stating therein that the matter has been sent to Co. and are waiting for their instructions. Now please can anybody help me know where and when I will get the replacement.
Waiting for early response.

RAVINDER SATHOO [protected]

[protected]@YAHOO.CO.IN