MakeMyTrip / Kerala Tour Package — cheating customers

Address:

Hyderabad, Andhra Pradesh

Hi team,I was cheated by makemytrip.Com on 30th september I was cheated with makemytrip team member in their own chat room box with mr.Kapil chhaperwa,he was chatted with me arround 2 hours.I ask him a budget package of 10000.He has given me a package to kerala 2nights and 3 days with pick up and drop for a couple.I was satisfied with his chat and later I paid amount through sbi net banking and then I got vouchers in that I have seen there is no pickup and drop and later I called to mr.Kapil "no reply from him.And I called to call center executive,they promised me they will take action, you go for trip and we pay for transportation and they will take action to the person who booked my trip.Repeatedly iam talking to them but no response,iam unsatisfied to their package.I feel they are doing wrong promises while booking no guidelines and no commited promises,please help to have justice to me.

My details:
makemytrip booking ID - in1209b22825
wrong promised teller mail ID and mobile number:kapil.[protected]@makemytrip.Com,[protected]
my mobile number:[protected],[protected].