Tata DoCoMo / Tata Telecom — non credit of my payment.

Address:

Mumbai City, Maharashtra

Dear Sir/Madam

I Rishi,made the payment of my Tata Photon Plus No [protected] of amount Rs 733.00 on 04.1202012, through a retailer of mobile recharger who done several different company mobile e-recharge through mobile, i also made the post paid bill payment through the same, as i was in hurry on that day i havent taken the transaction id and left the place. As normally the massage come within 1 days of credit the amount in the account. i become relax of thinking that the recharge was success. I made the payment and left the place. After 15 days I git a message from the company that my outstanding amount is Rs 1379. in which Rs 733. is of previous balance. I immediately made contact wityh the retailer and asked him about the matter. He first refused to say anything. He told me that its not possible for him to make any investigate into the matter as its 15day so he cant do anything, than I asked him for the demo number from which they make payment through mobile, firstly he refused than after when i told him that i will talk to the customer care regarding this and that time if they asked me the number than what i say, than he given me the number, his demo number from which he made the payment is [protected]. As I am in Mumbai Right Now i got the number, actually my connection is of Assam State Of Tinsukia, But recently due to some problem we dont know all the office of Tata telecom are closed . Kindly look into the matter and make the way for the transfer of Rs 733 in my tata photon account which number is [protected]. I have talked to the customer care about this matter but they refused to help me on this matter and asked me to consult with the retailer, where the retailer already refused to help.For any query kindly contact me on this number [protected]. I become very harrassed about this matter. Today i.e 28.12.2012 i made the payment for 2nd time oif the same amount Rs 733.00 Hope you will provide me the justice.

with regards,
Rishi