[Resolved] Voltas Air - Conditioner Split AC 1 Tr — Poor Service by Voltas service center

neejain

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana

Hi, I have requested for my Voltas Split AC for service in Voltas help line on 14th May with ref ID 13my1400622. The call was handled by Vinod trading . It was very pathetic experience for getting AC serviced by authorized service center. the service technician came and done very minor work like filter cleaning for indoor unit and flushed 4-5 Lt of water on the outdoor unit. He charged 500 rs from my old parents and misbehaved when resisted by my fathe. Receipt no is 260 dated 16th may. The matter was highlighted to owner of service center Mr Vinod and to the Voltas service help line but no response from them past 10 days.

With my worst experience of Voltas service , i advice all of people not to buy Tata products as they are only interested in selling but not providing the services.

regards,

Neeraj Jain
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Mr. Neeraj,

Sorry for the inconvenience. This is to inform you that your concern listed 29 May 2013 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number (226277) in your subject line.

Thanks for your co-operation.

Regards,
Voltas Customer Care