I've ordered 4 Dips at Oven Story Pizza on 03rd June 2022, Thing is that ordered was delayed very long, I've ordered to have food with my family, Due to order delay(That too just readily available dip) my family members were came out of mood of having food and we lost our quality time! I've called oven story customer care on that day itself, the person spoken with me has given me a fake promise, which I came to know today (26th September) stating that, "we really asking an apologies for the inconvenience caused to you with the delayed order as you have lost your quality time with your family" he was so humble and upset for me that I have missed my quality time with my family then he told that "due to the issue happened we are giving you complimentary offer with which you can call Oven story and ask for free Pizzas for 3 to 4 people (my family) and choco Lava cake as well", days passed I didn't found any gatherings with my family in the mid, but on today that is 26th September 2022 I found very good time with my family after long time so I decided to avail the offer that was given by Pizza executive on 3rd June 2022 I called oven story a person namely Vishakha on behalf of oven story spoken with me and while I trying to explain the offer that I got, she checked and told me that the offer which was given was supposed to be avail within 5th of June 2022 itself but I told her that, no your executive has told me whenever you find a time you may call us and I will the offer by explaining the promise which I am giving to you and I hope the person was given me a fake promise over the call and now I could not available that offer I have asked vishaka to give me the grievance redressal mail ID of Oven story but she denied, I want the company to listen to the call recording from my number[protected] that was recorded on 3rd June 2022 and take appropriate action on this thing, I demand a compensation from oven story for giving me a fake promise just to suppress the issue as of then, and also spoiled my quality time with my family by not delivery in the ordered product so delayed! Was this information helpful? | 
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