| Address: | Jaipur | | Website: | Oven story |
I jainendra mewara and my family members are going to haridwar from beawar via train no. 19031 in B2 at seat no 33. I have placed a order on IRCTC connect portal on 20 july 2022 via order no. 74624222 on same day of my journey at 8:11pm to Oven Story. Oven Story has confirmed order no. 99258419 for deliver at Jaipur station at 10:40pm.
Train reached to Jaipur station as per scheduled time i.e. 10:40pm. We were waiting for our order to delivered but it was 10:45 pm and order was not delivered. I called to customer care of Oven Story and they stated that deliver boy is out for delivery. He put the call on hold and stated that sorry for inconvenience but we are trying to deliver.
As it was 10:50pm which is scheduled departure time of train from jaipur station. while talking with customer care train started remaining journey and till time I haven't seen any person from Oven Story.
As it was 10:50pm pantry was not available, me and my family member slept hungry, even though my 9 yrs son was slept hungry. I am really unsatisfied with such a service. Please take action against them as they not delivered whatever they commited.
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