Ovenstory Pizza — order not delivered and amount is also not refunded.

Address:	No 4/72 maharajapuram main road,, santhoshapuram, (land mark- Anbu store)
Website:	www.ovenstory.in

I placed an order and you people told that you wont deliver because my home is very far from your kitchen. But when i googled it showed only 4 km distance and you are suppose to deliver within 5km radius. Second time i placed the order same happened you people refused to deliver and cancelled the order. I asked you to check your website and informed you not to allow any one who is living 2km far from your kitchen to place order because you cannot deliver still you didn't take any action and again on another day i placed an order after a huge fight you people agreed to deliver the order. And in that fight you people asked me to pick up the pizza because your delivery person is asking extra amount which is not fair because i have already paid the delivery fee to deliver that pizza now why should i come the all way to pick it up at night.

Yesterday night again, i ordered the pizza and the story is same that you wont deliver and you are going to cancel it. Then why are you allowing us to order through website?
Why you took the money?
Why you didn't deliver?
Why are you refusing after placing the order?
I didn't give you permission to cancel the order, still you cancelled it why is that? How can you even do that?
I sent emails to you and why no one replied?
I placed order for 2000 rupees if my order is cancelled where is the refund amount?
Where is the confirmation mail for that cancellation?
Where is the confirmation mail for refund?
Every time the same is happeneing and you are not even giving your phone to higher officials to discuss.

Please just close your bussiness and go!!!
Or try to know the meaning of the word customer service!!!