| Address: | Jagjivan Ram Nagar, Mulund West, Mumbai, Maharashtra 400080, Thane, Maharashtra, 400604 |
Ordered pizza, order num[protected] on 22nd september 2019 at 7.36pm and the pizza was delivered at around 10.30pm. The reason they mentioned for delay was delivery executive forgot to pick your order hence order was left aside without anyones knowledge. How lame is to give such a reason from a well know food outlet.
When the order was delivered the pizza had lost its taste as it was too cold to eat. I was so not impressed with oven story pizza that i had lost all the cravings to eat.
If an outlet cannot provide the service properly, better stop it instead of making a fool out of customer. The funniest part is, there was no information conveyed to me about delay of order until too late and when i tried contacting customer care, the number was always busy.
I want refund against this order, as i feel they do not respect the customers order and i would never order anything from oven story pizza in future.
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