[Resolved] OverCart — samsung note 4 not working

Jash Ramnik Gada

from Surat, Gujarat

Website:

www.overcart.com

Its been around 45 days that my display went off
I contacted their entire team including the ceo got no response
The service centre of overcart denied accepting the mobile as overcart havent paid their dues
My consumer complaint no.491796
Please beware of buying from overcart
If you check the facebook page you'll get lot of complaints regarding them which are unsolved

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Nov 28, 2017

Complaint marked as Resolved

Overcart team got in contact with me. They asked me to send the devices to their warehouse . After sending the device to their warehouse they send me a new device .

OverCart customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Jash Ramnik Gada Still no update on the matter

Verified Support

Nov 04, 2017

OverCart Customer Care's response Hi Jash, can you kindly send across the order number?

Nov 04, 2017

Updated by Jash Ramnik Gada INVOIVE NUMBER:BST[protected]-1
ORDER NO:BST[protected]-1

Nov 04, 2017

Updated by Jash Ramnik Gada I am expecting a proper response not like you co-founder have given me

Verified Support

Nov 04, 2017

OverCart Customer Care's response Thank you, Jash. I am already in touch with you through ticket# 106940. I will update you there. We've written to Regenersis and are waiting for the next steps.

Nov 04, 2017

Updated by Jash Ramnik Gada I was told by Regenersis that you guys do not reply to their mails. They have refused to accept my product.

Nov 07, 2017

Updated by Jash Ramnik Gada Guys can i have an update on the same