OverCart Complaints & Reviews

Dear sir,
I am having 13500/- in the cart to buy things later. But without information they blocked their website. I am trying to contact for so many months. Once i was informed by the executive that the amount will be credited to my bank account. Afterwords there is no information/contact. Nothing has been by them. Please help me to get my amount.

I purchased above order no(sony handycam) and return through courier due to tech problem.it was not focusing properly.this courier reached at bangalore overcast wearhouse. for last two month i am waiting for the refund. trying a lot to contact them. but I couldn't. pls help. Now I couldn't tract it in overcart website. The refund amount was 15000 rupees. I need this amount immediately.pls help

Our company is the retailer for high-end electronics, for which we had registered on overcart. Starting we got the payment but from past 3 months i've been trying to reach overcart but there is no response from them. We have a pending payment of amount 17999 with overcart. On date 14/11/17 we spoke to mr. Vishesh the relationship manager of overcart who use to handle our account, he informed us the overcart is running in loss and are about to shut down so they won't be reimbursing our money, please help us out to get our money back.

Its been around 45 days that my display went off
I contacted their entire team including the ceo got no response
The service centre of overcart denied accepting the mobile as overcart havent paid their dues
My consumer complaint no.491796
Please beware of buying from overcart
If you check the facebook page you'll get lot of complaints regarding them which are unsolved

I placed an order for a mobile and i also paid the full amount.
It has been almost a month right now. I tried contacting the customer care through email they haven't got back to me yet. I tried calling also. Multiple times.
Order i'd: bst[protected]
The amount has been deducted from my bank account also.
What can i do now?
I have bought other things from them but this is the first time it's happening.

Brought this mobile in over cart on the month of july with manufacture warranty of 6 months... But this mobile was having problems like over heating, hanging, poor battery backup. Iam taking in to samsung service centre.. They said warranty period over on june month... And we came back hopelessly... Then trying to contact the overcart customer care for a solution but we are unable to reach ur contact service... And finally we are trying to contact by this mail. We hopefully waiting for your help and support from overcart

Order no. Bst[protected]

I have ordered a sony xperia pre owned mobile from overcart nearly 22 days ago. I have also paid 1070 for the same. My bank statement confirmed that the amount is deducted. But till now i didn't received my order.in the over cart app, it is just showing that the order is received. I tried to contact costumer care but it is always busy.

Hi, my name is g mahesh kumar, on 29th sep 2017 i purchased google nexus 5 using my debit card from overcart.com, i got e-mail from razorpay saying that the transaction is successful on the very same day and my payment id is pay_8jav3uuf0otzrg, but afterwards i did not get confirmation mail/order number from overcart, i tried calling customer care several times without any kind of response, i ask the overcart team to please look in to the issue and do the needful

16 days ago (14th september 2017) ordered lenovo laptop from overcart payment process also completed (Payment id: pay_8det6ohpro5s7i, amount ₹. 18649/-) contacted many times but no use [contact number and email[protected] [protected]@overcart.com] my order details bst[protected] not yet received tracking details or shipment? Treat this email as a very urgent kindly make necessary action regarding cancel the order and refund as soon as possible.

121, sector 44
Gurgaon

Hi
I have placed an order from overcoat website on 19th sep.17 and amount has been deducted from my account. But still, i have not received my product related information. I was keep trying to contact to your given helpline number. But no one was responding. So request the team to look into the matter and provide the resolution asap.

Pfb required details :
Product name : nexus 6p
Order num :- #bst[protected]
Email :[protected]@gmail.com
Contact number :- [protected]

My problem is still same but complaint status is showing resolved.
How can you do this? It is not right way.
Have you resolved my complaint status only showcasing in customer satisfaction rating?
Please reopen my last ticket or resolve my issue. Which i have raised on your portal.

Hi,

I have placed an order on 14th sep 2017 for moto g4 plus mobile. (Payment pay_8d85cfpvfd7lyy) payment also done on the same day. But i didn't get any confirmation message about the order. Im sending lot of mails to overcart (Ticket # 105868) and tried contact on toll free number but no response. But till now no action taken on your end, kindly provide my order status or cancel and refund.

Satheesh kumar

Hi
I have placed an order from overcoat website on 19th sep.17 and amount has been deducted from my account. But still, i have not received my product related information. I was keep trying to contact to your given helpline number. But no one was responding. So request the team to look into the matter and provide the resolution asap.

Pfb required details :
Product name : nexus 6p
Order num :- #bst[protected]
Email :[protected]@gmail.com
Contact number :- [protected]

I ordered a product and the payment is gone but the product is not yet available for tracking. Tried calling the costumer care 30 times, whenever i call they says all their representatives are busy. Tried mailing them but still no response came. This is been continued since 3 days. Although they said they will respond to the mail within 2 days they haven't.

I return the product lenovo zuk z164gb (Space grey)

Ecom express order number[protected]

Please refund my money early

Order number bst[protected]-1

My bank details

1. State bank of india (Bank name)

2. Babuji nagar, bowenpally (Bank branch)

3. Chatla bharath kumar (Beneficiary name)

4.[protected] (Account number)

5. Sbin0013138 (Ifsc code)

Dear sir
I done a order for earphone. But i don't receive any information against the order. So i'm cancelling the order i request you to refund my money back to my bank account.
Dear sir
There is no reply from mail. So i tried to call overcart tool free number but it is saying 'sorry the representatives are busy please call after sometime' why this happening? I ordered an earphone only because of i think it's a trusted company. But i think i'm cheated. There is no reply about the order. Even i cannot contact customer care service. I want to cancel this order and want money back to my bank account.

I ordered on overcart website only because of it's a website like amazon, flipkart, ebay. But now i think i'm cheated. There is no reply from overcart for my emails. This is not called business it's called thieve

My email id-m. [protected]@gmail.com
Payment id: pay_8dzpg92btvtxzf

Please do the needful
Regards
Sabir.

Do not order from overcart! Overcart is a scam. They are white collar thugs!

1. Delivered a used trimmer instead of power bank. Return taken but no refund.

2. Delivered a damaged mother board. Again return taken but no refund.

3. On one occasion they have charged me extra at time of delivery

Many times their products prices are inflated to fool customers

When you ask for return or replacement etc they will stop responding. Save yourself and do not buy from overcart.

I have ordered asus zenfone 2 ze551ml on[protected] my phone delivered to me on[protected] complete seal packed mobile in dead condition tried every possible thing to play it but unsuccessful.

Complained on customer care they assured me to revert within 24-48 hrs. I have already mailed the issue with complete video, ticket generated but still no response from there side.

I want my money back and please keep the piece of # with you. This is once in a lifetime of my online shopping experience that i have got complete sealed pack mobile in dead condition hats off to overcart.com

My order no. Bst[protected]-1

Please do respond immediately.

I ordered moto g4 plus 32gb black from overcart.com i got order number bst[protected] and till now they have not shipped my product... Ship my product asap or refund my money if you dont have product... Why are you wasting time and money of peoples... If you dont have quantity then dont take orders... I want my product asap please provide my tracking details for shipment..

I have ordered a redmi note 3 on overcart and i recived on 4th july.
within half n hour o[censored]se the mobile disply was getting stuck n after that overheating problem when used and the disply was not working.i tried to contact but they refuse many times n they delayed the days.they promised me that the mobile cane b replaced or the will refund the money back..but still now no response...

I had ordered a oneplus 3t with debit card payment of 22999
It has been 5 days yet, there is no update about the order.
it still shows processing on the website.
Nobody picks up calls on the customer care number.
My order number is BST[protected]
order date June 30, 2017 12:27:54 PM IST

I havent got response on emails too on [protected]@overcart.com
It is a great dissapointment