[Resolved]  Oxigen Recharge — amount is debited from my account, but recharge not yet done

Address:Dakshina Kannada, Karnataka, 575029
Website:oxi trans

I recharged my airtel mobile no. With rs.100 through sbi freedom mobile banking.
The amount is debited from my account. I had got a successful message on my registered mobile number and tid: fh[protected]Oper ref :[protected]). But the amount is not yet recharged in my mobile no.
Transaction messages-

1. Mobile number xxxxxxxxxx is recharged successfully for rs. 100.00. Tid: fh[protected]Oper ref :[protected])

Please resolve the problem at the earliest by refunding the money deducted.
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Jul 25, 2017
Complaint marked as Resolved 
Hello sir, I have already raised the complain (Complain id: 1637868) but i did not get money refunded to my account. Requesting you to refund the money back into my account as early as possible. Thanks Velse
Oxigen Services India customer support has been notified about the posted complaint.
Jul 25, 2017
Updated by velse
Dear sir,
my issue is not yet issue...i did not get money refunded to my account. Requesting you to refund the money back into my account as early as possible.
Jul 25, 2017
Updated by velse
Dear sir,
my issue is not yet resloved...i did not get money refunded to my account. Requesting you to refund the money back into my account as early as possible.
Verified Support
Jul 26, 2017
Oxigen Services India Customer Care's response
Dear Velse,

We are happy that your issue is now resolved. If you have any further query, please let us know.

Thanks,
Oxigen Wallet
Jul 26, 2017
Updated by velse
Dear sir,
my issue is not yet resolved...i did not get money refunded to my account. Requesting you to refund the money back into my account as early as early as possible.
Jul 26, 2017
Updated by velse
please sir.. its my humble request...
Complaint comments 

Comments

I have rechared my mobile no [protected]through online sbi on 25 jul 2017 Rs 35 as the follwing detials :
transaction id OXISBI25783560
bank transaction id IGABSEVTJ4
transaction status service provider is unavailable
recharge was also success
but money was not sent plz refund
I have recharged my phone 150 rs money deducted but recharge not get. Please refund 150 rs .

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