[Resolved]  Oxigen Recharge — Oxigen wallet money not refunded

Address:	560032
Website:	www.oxigenwallet.com

I had made a deposit to oxigen wallet for 400rs on
10/02/2017
the message i got was transaction failed and i got an email from them saying transaction has failed
transaction no:[protected]

after contacting their customer care they cut the call in between the conversation,
after i wrote a bad review on their facebook page they contacted me in facebook and they sent a mail requesting all my transaction details,
they said if the wallet is not credited within 7 days we will refund the money to your bank account.
It's been 13 days since then and my bank account or my wallet hasn't been refunded and when i talked to them in facebook he said i should contact INB the portal which they use for money transfer.

So all i need is them to refund my money to my bank account

i'll attach the email along with date of transaction and my bank acc statement.