[Resolved]  Oxigen Recharge — refunding money

Recharge of dth transaction id-[protected]
Amount-700
Sir,
I wanted to recharge my tatasky dth on 02/10/2017 but in operator list there was no option of tatasky. I thought that a option named big tv would be tatasky. So, i proceeded and entered my subscriber id-[protected] and submitted all details after all that transaction receipt was received by me in which there was written payment made successfully and bottom of it was invalid account number.
I requested him to kindly verify it and please refund my money on my account but they didn, t responded.
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Nov 7, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by MR.AJIT KUMAR
i wanted to recharge my tatasky dth on 02/10/2017 but in operator list there was no option of tatasky.I thought that a option named big tv would be tatasky.So, i proceeded and entered my subscriber id-[protected] and submitted all details after all that transaction receipt was received by me in which there was written payment made successfully and bottom of it was invalid account number.
I requested him to kindly verify it and please refund my money on my account but they didn, t responded.

Verified Support
Oct 06, 2017
Oxigen Services India Customer Care's response
Hi Ajit,

It doesn't sound good that you selected a wrong DTH operator while recharging for Tata sky. Please be careful while selecting the operator for your future reference.

We request you to forward us the transaction details at [protected]@myoxigen.com. Our team will investigate the issue for you. If you have any further concern, please let us know.

Thanks, '
Oxigen Care
Complaint comments 

Comments

transaction ID [protected] Amount ( 398) recharge was not happen please cheek it i want to my money back

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