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Oxigen Services India Complaints & Reviews

2.9
Updated: Sep 2, 2023
Complaints 687
Resolved
393
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Oxigen Services India reviews & complaints page 26

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J
Jitu Bewaffa
from Dhaka, Bihar
Feb 16, 2015
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Address: Bankura, West Bengal

I want to load Rs 500 to my oxigen wallet no.[protected] using sbi debit card.Bankers site showed transaction successful Txn#[protected]. So Rs 505 deducted from my account .But oxigen site showed transaction failed. I find nothing even in the history of my wallet about transaction.so plz refund my money back.Is oxigen a fraud site?
Oxigen Services India customer support has been notified about the posted complaint.
Oxigen is the biggest scam of e-commerce in India. I faced the same issue.
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    iftekhar ali ansari
    from Bengaluru, Karnataka
    Feb 15, 2015
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    Address: Chittorgarh, Rajasthan

    today, i was recharge my mobile but recharge not completed and deduct 110 from my sbi netbanking account. detail transaction below Payment Status Invalid Attempt Transaction Status Recharge Request Reference Number 11470647 (Please note this for future communication**) Transaction ID Bank Transaction ID IG00PMUDI9 Transaction Time 15/02/2015 04:47:06 Operator Name IDEA Region Name RAJASTHAN Mobile Number [protected] Recharge Amount Rs.110 Contact Oxigen Customer Care at[protected]/126699/[protected] or mail at sbi.[protected]@myoxigen.com please refund my payment
    Oxigen Services India customer support has been notified about the posted complaint.
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      Abhishek Saxena
      from Kolkata, West Bengal
      Feb 14, 2015
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      Address: East Singhbhum, Jharkhand

      This is to report an unsuccessful transaction to load money in my Oxigen Wallet on 12-Feb-2015, 03:00 PM. I attempted to recharge by wallet balance by Rs. 135 (Total charge Rs 137.03) through ICICI Bank Netbanking however despite the said amount being deducted from my ICICI bank account, my wallet balance wasn't recharged. The failed transaction is also not visible in the History page however the Bank transaction reference number for the same is [protected] (Snapshot attached).
      Oxigen Services India customer support has been notified about the posted complaint.
      Same happend with me too brother but i dont understand why the consumer complaints are not able to take action I logged the report on 28 feb still i dint get any response from consumer complaints and oxigen if i try to call oxigen more then 15 minutes waited for call did not get any response
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        L
        lvvivek44
        from chennai, Tamil Nadu
        Feb 12, 2015
        Resolved
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        Address: Chennai, Tamil Nadu

        Today I was tried to load 2000 rs two times it is failed and amount got Deducted my account so totally 4080 rs close. so please take necessary Action to refund or else send the transaction id for these two Transactions I will forward to your merchant agent payu.in to get void receipt. And worst customer care they wont pickup only call charges is waste and time. please find the image of my bank debited details. Mobile number :[protected] Regards Vivek.s
        Apr 21, 2016
        Complaint marked as Resolved 
        Oxigen Services India customer support has been notified about the posted complaint.
        Verified Support
        Apr 22, 2016
        Oxigen Services India Customer Care's response
        Hi Vivek,

        We are glad that your issue has been resolved. Happy to be of help!

        Thanks,

        Oxigen Wallet
        Verified Support
        Apr 22, 2016
        Oxigen Services India Customer Care's response
        Dear customer,


        We are happy to say that your problem is resolved.


        Regards:
        feedback Team.
        email id :[protected]@gmail.com
        did you got ur refund ? becz i am facing same problem
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          A
          arun2006th
          from Gurgaon, Haryana
          Feb 11, 2015
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          Please don't fall for this fraud website oxigenwallet.com (Oxigen Wallet ), it is a number one SCAM website. I was hearing about this fraud website first when I saw their offer in ebay.in. I was trying to purchase something from ebay.in which was coming around 7300 Rs. That's when I saw this discount of 15% if I use oxigenwallet.com (Oxigen Wallet ). I registered there and I transferred 2000 Rs from my bank account (because the maximum "load money" amount was only 2000 Rs). From there on I was not able to toup my account, it was showing all kinds of errors. So I decided to retransfer the amount to my bank account, then again I got another error, saying that I can only transfer money after three days. So I waited for 3 days and tried again, I got the same error. Now it's been 1 week and still I was not able to transfer the money back to my bank account. I tried to contact their customer care, and till now I didn't even got a single response from them. I am going to file a criminal against them. oxigenwallet.com (Oxigen Wallet ) fraud company, cheated money, oxigenwallet.com-oxigen recharge services. SCAM
          Oxigen Services India customer support has been notified about the posted complaint.
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            P
            piymoon
            from Bengaluru, Karnataka
            Feb 11, 2015
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            Address: Ahmedabad, Gujarat

            Hi Team, Please note i have been trying to contact the customer care but no response after they acknowledge to credit my transaction of Rs.498 which have done on[protected]. My user id is [protected] I have tried to recharge the cell-phone from my oxigen wallet amount of Rs.498, which was was detected from my wallet but i won't get the recharge and also won't get any transaction number i contacted through mail and customer care number they acknowledge to credit my amount of Rs.498 but still i did not get my money as well as no response from oxigen wallet Kindly revert. my mail id: [protected]@gmail.com
            Oxigen Services India customer support has been notified about the posted complaint.
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              V
              Venkeswararao Para
              from Coimbatore, Tamil Nadu
              Feb 10, 2015
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              Address: Hyderabad, Andhra Pradesh

              My transaction id is:[protected] . I have booked movie tickets in bookmyshow using oxygen wallet. 50% cashback offer is there. But i didn't get cashback into oxygen wallet. I already complained in oxygen wallet. But i didn't get any response and any confirmation. Please check and help me for giving my money back. Thanks & regards Venkeswara rao
              Oxigen Services India customer support has been notified about the posted complaint.
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                V
                Venkeswararao Para
                from Coimbatore, Tamil Nadu
                Feb 10, 2015
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                Address: Hyderabad, Andhra Pradesh

                I made my first transaction as Recharge with an amount of Rs.110 in oxygen wallet. There is an offer available as Rs 50 cashback for new users for first time recharge. I already complained in oxygen wallet site. But they are not responding. Please check and help me for giving my money back. Thanking You Venkeswara Rao
                Oxigen Services India customer support has been notified about the posted complaint.
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                  R
                  repaka rambabu
                  from Hyderabad, Telangana
                  Feb 4, 2015
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                  Address: Visakhapatnam, Andhra Pradesh

                  sir, i have done the 100rs recharge to the number 8179187*** the money from my wallet was detected but i won't get the recharge and my transaction number was[protected] on 02/02/2015 recharge-mobile... yesterday only i have registered the complant but my problem was not resolved so please check my transaction and refund the money to my wallet... thank you
                  Oxigen Services India customer support has been notified about the posted complaint.
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                    Vivek Dogra
                    from Talwara, Punjab
                    Feb 3, 2015
                    Resolved
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                    Resolved

                    Address: Hoshiarpur, Punjab

                    On 31.01.2015 at 7.01 PM I went through your oxigen site for recharging mobile no.[protected] for Rs.197/-. My oxigen wallet has been debited but mobile is not recharged for the said value till date. Transaction ID generated by your system is[protected]. Full details are as under: MOBILE NO. TO BE RECHARGED [protected] STATE Punjab CITY Hoshiarpur COMPANY Airtel My contact No. is [protected] and name is Vivek Dogra. Wallet Debited No. [protected]. My mail ID is [protected]@gmail.com.
                    Complaint marked as Resolved 
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                    Oxigen Services India customer support has been notified about the posted complaint.
                    Feb 03, 2015
                    Updated by Vivek Dogra
                    asdjsansadasndkas
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                      S
                      Sundar Desamuthu
                      Jan 31, 2015
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                      Address: Chennai, Tamil Nadu

                      Hi Team, Please note i have been trying to contact the customer care but no response after they acknowledge to credit my transaction of Rs.2020 which have done on[protected]. My user id is [protected] I have tried to load the money in oxi wallet by using my credit card however from credit card amount of Rs.2020 have debited since so money have credited in Oxi meantime i contacted through mail and customer care number they acknowledge to credit my amount of Rs.2020 to credit card on[protected] but still i did not get my money as wel as no response from Oxi Kindly revert
                      Oxigen Services India customer support has been notified about the posted complaint.
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                        N
                        nitinnitinp
                        Jan 29, 2015
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                        Address: Mumbai City, Maharashtra

                        Sir/Madam, I am Nitin Patidar from mumbai. On 29 January 2015 I received call from a no [protected] . He introduced himself as employee in SBI bank and told me that bank has to release amount to my card and asked me to share the information from the message you would get after sometime . I got a message after sometime and then he called me again ask me to share the 6 digit number . I was in hurry and shared that number which was the one time password . In actuall it was a fraud and an amount 2020 rs was debited from my card and the payment made to a shopping site which is OXICASH-BILLDESK MUMBAI . Here is the site : https://www.oxigenwallet.com
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                          V
                          Venkeswararao Para
                          from Coimbatore, Tamil Nadu
                          Jan 29, 2015
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                          Address: Hyderabad, Andhra Pradesh

                          Hi, i have booked tickets in bookmyshow using oxygen wallet. Oxygen wallet giving 50% cashback offer. But i didn't get cashback. My transaction id[protected] I raised complaints two times in oxygenwallet website. But they are not responding. Please help me.
                          Oxigen Services India customer support has been notified about the posted complaint.
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                            J
                            Jawaaz
                            from Basti, Uttar Pradesh
                            Jan 25, 2015
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                            Address: Srinagar, Jammu and Kashmir

                            Name: Jawaaz Oxigen wallet Username: [protected] Problem: I tried to load my oxigen wallet using oxigenwallet android app using my sbi bank debit card but my oxigen wallet was not credited and the amount was debited from my bank account. Failed transaction Details: Date: 25 January (around 3pm) Transaction number: POS PRCH POS[protected] OXICASH-BILLDESK MUMBAI Transaction Amount: 2020/- Please help me ...
                            Oxigen Services India customer support has been notified about the posted complaint.
                            Dear Sir I had deposited 700 Rs in my wallet but it is not showing money got deducted from my atm card transiction No is MobApp3281706 I had mail 5 times at [protected]@oxigenwallet.com No one is rlying to mail and if call to your number they are holding my call for half hour then it get automatically disconnected my user ID [protected] email-Id [protected]@gmail.com
                            I have been using oxigen wallet form past 1 year with mobile number [protected]. Today I transferred 2000rs form my new credit card, amount got deducted from credit card but it is not displaying in my Oxigen wallet. Also I did not see any transaction history details. This issue is been occurred with my friend too. I am very frustrated with such grievance. Also there customer support call is from 9 am to 6 pm only. I have send plenty of mails to them but none replied. What can i do? Please help anyone.

                            fraud in transaction

                            Someone has make fraud transaction from my personal account by fake call.and I want to refund me the loss of 35000 rupees
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                              S
                              sksaimech29
                              from Gurgaon, Haryana
                              Jan 24, 2015
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                              Address: Dindigul, Tamil Nadu

                              Sir, kindly refund me Rs. 2000/-.i have complaint in complaintboard for my eb payment problem, so one man contact via mobile from online payment board from mobile no. [protected] that man told please give account detail we refund your amount. So I gave and then that person purchased article worth Rs. 2, 000/- online. When I received message of purchasing from axis. I surprised and I am shoked. Kindly refund me. s.saikumar, natham taluk dindigul district pincode 624401. i kindly most please refund my account.
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                                S
                                sonubaniya
                                from Hisar, Haryana
                                Jan 24, 2015
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                                Address: Hisar, Haryana

                                On 20.01.2015 I went through your oxigen site and tried to load amt Rs. 2000 in my wallet My SBI bank account has been debited for the Rs. 2000 but wallet is not credit till date. Transaction Id is[protected]. I also contacted with my bank but they can't help me. They said that amt has been credited to party a/c. Please take an necessary action about my complaint.
                                Oxigen Services India customer support has been notified about the posted complaint.
                                sir

                                i got my money back on 25th jan 2015.

                                thank you
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                                  ajith12
                                  from Hyderabad, Telangana
                                  Jan 21, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  i have booked tickets in bookmyshow through oxigen wallet of 335 rupees in offfer cash back of 50 per.but till now i didnt get any cashback .if your offers are not accurate or real why are you trying to cheat customers.my invoice of order is there in photo.plz update wallet with 167 rupees cash back as soon as possible
                                  Oxigen Services India customer support has been notified about the posted complaint.
                                  i have booked tickets in bookmyshow through oxigen wallet of 335 rupees
                                  in offfer cash back of 50 per.but till now i didnt get any cashback .if
                                  your offers are not accurate or real why are you trying to cheat
                                  customers.my invoice of order is there in photo.plz update wallet with
                                  167 rupees cash back as soon as possible.Transaction Id::[protected]
                                  i have booked tickets in bookmyshow through oxigen wallet of 335 rupees
                                  in offfer cash back of 50 per.but till now i didnt get any cashback .if
                                  your offers are not accurate or real why are you trying to cheat
                                  customers.my invoice of order is there in photo.plz update wallet with
                                  167 rupees cash back as soon as possible.Transaction Id::[protected]
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                                    S
                                    SARNA
                                    from Noida, Uttar Pradesh
                                    Jan 12, 2015
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    SIR SOMEONE CHEATED WITH ME ON 09 JAN 2015 FROM THIS NUMBER (+91 [protected]) AND ASK INFORMATION ABOUT ATM CARD AND PURCHASE OF RS 2020/- ON 09 JAN 2015. SIR YOU ARE REQUESTED TO PLEASE REFUND MY AMOUNT OF RS 2020/- I HAVE SUBMITTED THE COMPLAINT IN POLICE STATION & CYBER CRIME ALSO.AGAINST THIS NUMBER +91-[protected] FROM BIHAR. PLEASE HELP ME AND REFUND MY AMOUNT. my e-mail id is [protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Jan 12, 2015
                                    Updated by SARNA
                                    DETAIL AS UNDER:- POS[protected] ON DATED 09 JAN 2015 OXI CASH-BILL DESK MUMBAI
                                    SUBMITTED COMPLAINT IN POLICE STATION, TILAK NAGAR & WE HAVE FIR RECEIPT OF THIS AND COMPLAINT REGISTER IN CYBER CRIME, MANDIR MARG ALSO. SO, PLEASE HELP ME TO REFUND MY AMOUNT.
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                                      P
                                      Priti Pardeshi
                                      Jan 10, 2015
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                                      Address: Pune, Maharashtra

                                      Sir, kindly refund me Rs. 2, 000/-. Some one cheated me calling from mobile no. [protected] that my atm card's pin no.is going to be block ed and needing change and asked me to give details of my atm card. So I gave and then that person purchased article worth Rs. 2, 000/- online. When I received message of purchasing from sbi I surprised and I am shoked. Kindly refund me.please Pooja Pardeshi Pos 22319097
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                                        Apoorv0511
                                        from Jamnagar, Gujarat
                                        Jan 8, 2015
                                        Resolved
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                                        Resolved

                                        Address: Jamnagar, Gujarat

                                        Sir, This is to inform you that a fraud has made following transactions- 1. (POS PRCH POS[protected] OXICASH-BILLDESK MUMBA) of Rs 2020/- 2. Rs. 1500 (POS[protected] VODAFONE-BILLDESK MUMBA) 3. Rs. 9990 (POS[protected] www.ccavenue.com/charge SBIPG) 4. Rs. 9990 (POS[protected] One Mobikwik Systems P Gurga) from my SBI account that I blocked lately. If you could please help me out with the IP address from which the transaction was made, It would be a great help to me. Contact : [protected]@gmail.com Apoorv Agarwal
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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