Oyo Rooms — Cancellation and Refund issues

Address: Oyo super townhouse, Royapettah, chennai

On September 08 2024 i booked a room in chennai called Oyo Super Townhouse Royapettah near US consulate. The amount was paid to the hotel and because of the untidiness and comfort of the bed i have immediately checked out if the room. I checked in by 2 pm in the noon and checked out by 2 15 pm. Informed customer care of Oyo and they promised and send us mails for confirmation that will get my refund within 7-14 working days. Its been a month today till I didn’t recieved my money and i am keep on calling this customer care daily and spoke to senior executives all they did was promised us to provide our refund money back and such a bad experience i never had from any other customer services. All they said was lies and fake promises and lost our time in this blunders. Never going to choose oyo again and still our refund is in pending list.